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Anmeldelser av ITC Kohenur, a Luxury Collection Hotel, Hyderabad

5 out of 5
ITC Kohenur, a Luxury Collection Hotel, Hyderabad
Plot No.5, Hyderabad Knowledge City, Madhapur, Hyderabad, Telangana

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 117 av totalt 183 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 183 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 183 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 183 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 183 anmeldelser." "

9,4/10

Renhold

8,4/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Suresh kumar

Bodde her 1 natt i mars 2024
Svar fra General Manager den 20. apr. 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 – Utmerket

Suresh kumar

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024
Svar fra General Manager den 30. mars 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

6/10 – Grei

TUSHARKUM

Likte: Personale og service
I paid for 32000 Indian rs per day the hardwood floor was crocked , while walking on the floor . I share this with reserve desk but they ignore my request and did not do anything.
Bodde her 4 netter i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment during your recent visit. We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

6/10 – Grei

narasimha sasank

Reiste med familie og små barn
Likte: Renhold
Likte ikke: Personale og service
The service was below par. In room dining options were limited and there wasn’t an easy way to directly order food from the restaurants at the hotel. In-room dining line wasn’t always available on first dial. We had an infant and the stewards delivering food weren’t courteous in closing the door and keeping the volume low. Silverware wasn’t brought at once. Laundry bags weren’t available in the room.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 24. jan. 2024
Dear Guest,Namaste!Thank you for visiting ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback with us and we deeply regret your disappointment in our overall in-room dining services and the inconvenience faced due to noise disturbance. This certainly does not represent our usual standard of service and hospitality at ITC Kohenur.We will ensure that your feedback is taken up for further improvements and hope to bring you an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra General Manager den 20. jan. 2024
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 – Utmerket

Sudhakar

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
staff are very helpful and respectful. i would like to thank them all.
Bodde her 3 netter i desember 2023
Svar fra General Manager den 27. des. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 – Utmerket

hafeez

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra General Manager den 22. des. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

10/10 – Utmerket

Radha

Forretningsreisende, Reiste med familie
Clean and friendly people
Bodde her 1 natt i desember 2023
Svar fra General Manager den 18. des. 2023
Dear Guest,Namaste! Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcoming you back soon. Stay well, stay safe! Warm Regards, Jitendra Taak General Manager ITC Kohenur- A Luxury Collection Hotel Hitech City, Madhapur- 500081 Telangana, India

4/10 – Dårlig

Husain

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Noisy area , behind construction & front ( lake side horns !!!
Bodde her 1 natt i desember 2023
Svar fra General Manager den 18. des. 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused by the noise disturbance, and our team has made a note of your feedback and insights.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 – Dårlig

Suki

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is pretty as is the reception area. However the staff are so laid back they are almost falling asleep. They are constantly together looking at mobiles instead of attending to guests.They do not understand hindi or english well. They got our food wrong twice. The bathroom smell was terrible. Bedding was not fresh, had to get someone to change at 10pm. Staff were knocking on my door at 12.10am, he came for a tip which is terrible. We checked out and were waiting to leave, asked for water as sister had temperature, got told had no water bottles which was a lie.. List goes on. No ATM for a 5* is terrible.
Bodde her 2 netter i desember 2023
Svar fra General Manager den 7. des. 2023
Dear Guest,Namaste,I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.This is with regards to your reported experience. We sincerely regret the inconvenience caused to you, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence.We hope to welcome you back again for an enhanced experience at ITC Kohenur. Stay well and stay safe.Warm regards,Jitendra TaakGeneral ManagerITC KohenurA Luxury Collection Hotel,Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 – Dårlig

Gokul

Reiste med en gruppe
Horrible experience with the spa staff.
Bodde her 3 netter i november 2023
Svar fra Jitendra Taak den 28. nov. 2023
Dear Guest, Namaste, I wish to thank you for choosing responsible luxury and staying with us at ITC Kohenur, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback. We sincerely regret the inconvenience caused to you during your recent spa experience, and our team has made a note of your feedback and insights. This certainly does not represent our usual standard of hospitality and service at ITC Kohenur. We will definitely ensure that corrective measures are underway to avoid a recurrence. We hope to welcome you back for a better experience. Stay well and stay safe. Warm regards, Jitendra Taak General Manager ITC Kohenur A Luxury Collection Hotel, Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 – Utmerket

Dinesh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Jitendra Taak den 20. nov. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Jitendra Taak General Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Kalyan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra Shaariq Akhtar den 31. juli 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

PRAVEEN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food was not that great taste and very slow service
Bodde her 13 netter i juni 2023
Svar fra Shaariq Akhtar den 21. juli 2023
Dear Guest, Namaste! Thank you for choosing one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. I request you to kindly treat this instance as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Stefan

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Perfect business hotel
Very nice and big room, comfortable bed. The location is close to a commercial area and perfect for business with those companies. The breakfast is marvelous with huge variety if choices. I loved one breakfast staff who also worked in the Chinese restaurant. He went above and beyond to help me. The restaurants and rooftop bar were also nice.
Bodde her 3 netter i juli 2023
Svar fra Shaariq Akhtar den 10. juli 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Kishore

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Shaariq Akhtar den 10. juli 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Sarada

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property with beautiful view. Good restaurants and spa onsite.
Bodde her 2 netter i juni 2023
Svar fra Shaariq Akhtar den 22. juni 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Sagar

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My stay at ITC Kohenur was wonderful. Staff are prompt, courteous, and kind. For example, Sanchari at the front desk provided excellent service. She made the check-in and check-out process smooth and pleasant. She has good communication skills and provided professional and high quality service.
Bodde her 1 natt i juni 2023
Svar fra Shaariq Akhtar den 20. juni 2023
Dear Guest,Namaste, We hope you are safe and are keeping well.It is an absolute delight to receive your feedback. I must thank you on behalf of the team member, you have taken the time out to recognize and to appreciate. Such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.Thank you for choosing ITC Kohenur, a LEED Platinum certified hotel. We look forward to welcoming you back again very soon. Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Rajendra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My family had an amazing experience at the hotel. The staff were courteous, rooms were clean, food was delicious and the overall experience was fantastic.
Bodde her 2 netter i mai 2023
Svar fra Shaariq Akhtar den 18. juni 2023
Dear Guest,Namaste!It was a pleasure to have you at ITC Kohenur. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm Regards, Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Sai Kiran Raju

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2023
Svar fra Shaariq Akhtar den 31. mai 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

manav

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good service. Bishal and Manohar were really good.
Bodde her 4 netter i mai 2023
Svar fra Shaariq Akhtar den 22. mai 2023
Dear Guest,Namaste!It is such a pleasure to read that our entire team took great care of you during your visit. I must thank you on behalf of the team members, such encouraging feedback really motivates the team at ITC Kohenur to strive for more, every time.I look forward to welcoming you back and thank you for choosing ITC Kohenur, a LEED Platinum certified hotel in Hyderabad.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

4/10 – Dårlig

sai kumar

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Horrible in room service
Bodde her 1 natt i mai 2023
Svar fra General Manager den 15. mai 2023
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq Akhtar, General ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Sander

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2023
Svar fra General Manager den 16. mai 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

Sriramani

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
One of the best customer service experience in Hyderabad. However staff in restaurant can do much better. I personally appreciate Sanchari for taking care with infectious smile every time I see her. Hotel itself is very grand and can't ask for more
Bodde her 1 natt i april 2023
Svar fra General Manager den 25. apr. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

Theresa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was amazing. They have a very attentive staff.
Bodde her 5 netter i februar 2023
Svar fra Shaariq Akhtar den 6. mars 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

Magaly

Bodde her 6 netter i februar 2023
Svar fra General Manager den 25. mars 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

PRAVEEN

Bodde her 2 netter i februar 2023
Svar fra Shaariq Akhtar den 12. mars 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

VENKAT REDDY

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff
Bodde her 3 netter i februar 2023
Svar fra Shaariq Akhtar den 10. feb. 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon and thank you for choosing responsible luxury at ITC Kohenur. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 – Bra

Paiman

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2023
Svar fra Shaariq Akhtar den 6. feb. 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 – Bra

avijit

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
I guess
Bodde her 1 natt i januar 2023
Svar fra Shaariq Akhtar den 29. jan. 2023
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

Peter

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2023
Svar fra Shaariq Akhtar den 24. jan. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 – Bra

Dimple

Svar fra General Manager den 15. mai 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 – Forferdelig

Vijaya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Svar fra General Manager den 15. mai 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

8/10 – Bra

satya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and well maintained. Need staffing improvement at dining places
Svar fra Shaariq Akhtar den 22. des. 2022
Dear Guest, Namaste! Thank you for choosing to stay at one of ITC Hotel’s Leed Platinum certified hotels, ITC Kohenur. We would like to thank you for taking the time to share your valuable feedback with us. We have noted your concerns regarding your recent experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an enhanced experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Aneal

Svar fra General Manager den 15. mai 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kohenur, a LEED Platinum certified hotel. We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

10/10 – Utmerket

Lakshmi

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decor, food, places to relax at the property
Svar fra Shaariq Akhtar den 29. nov. 2022
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kohenur, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality". We look forward to the pleasure of welcoming you back to ITC Hotels.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral Manager ITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

8/10 – Bra

Suryanarayana

Bodde her 1 natt i oktober 2022
Svar fra Shaariq Akhtar den 2. nov. 2022
Dear Guest,Namaste!We appreciate you taking time out to enrich us with your insights and for choosing ITC Kohenur, a LEED Platinum hotel.Looking forward to welcome you back soon.Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur HyderabadPlot No. 5, Survey No. 83/1Madhapur (Hitec City)

2/10 – Forferdelig

Kishore

Likte: Overnattingsstedets bygg og tilstand
Better service ?
Bodde her 1 natt i august 2022
Svar fra Shaariq Akhtar den 27. aug. 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Prasuna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel! Service has to improve.
Bodde her 1 natt i august 2022
Svar fra Shaariq Akhtar den 25. aug. 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. We truly value your feedback and corrective measures are underway to avoid a recurrence.My team will ensure an elated experience upon your next visit.Stay well and stay safe.Warm regards,Shaariq AkhtarGeneral ManagerITC Kohenur- A Luxury Collection HotelHitec City, Madhapur- 500081Telangana, India

10/10 – Utmerket

Prasuna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i august 2022
Svar fra Shaariq Akhtar den 23. aug. 2022
Dear Guest,Namaste!Thank you for sharing your valuable feedback!Looking forward to welcome you back soon. Stay well, stay safe!Warm Regards,Shaariq AkhtarGeneral ManagerITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1Madhapur (Hitec City)

4/10 – Dårlig

Suneel

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022
Svar fra Shaariq Akhtar den 11. aug. 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your unsatisfactory experience at the property. I hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 – Forferdelig

Anil

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
overall unhappy due to below issues- Not Rate guaranteed Staff is so rude and not responsive Asked and called several times for utensils and no response. Washroom had a leak and no one responded. Unsafe- ppl are knocking the door overnight, staff called on the midnight.
Bodde her 1 natt i juli 2022
Svar fra Shaariq Akhtar den 20. juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

2/10 – Forferdelig

Anil

Reiste med familie og små barn
Likte ikke: Renhold og personale og service
Purchased for certain amount and they charged for different amount. Everyday is a different charges were put up on me
Bodde her 4 netter i juli 2022
Svar fra Shaariq Akhtar den 17. juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 – Grei

rayasam

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Service is horribly slow everywhere especially in restaurants
Bodde her 3 netter i juni 2022
Svar fra Shaariq Akhtar den 6. juli 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

10/10 – Utmerket

Sathiya

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff etiquette and safety
Bodde her 5 netter i juni 2022
Svar fra Shaariq Akhtar den 28. juni 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

6/10 – Grei

syed

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Housekeeping service needs a lot of improvement. Requests take very long to deliver. There was no iron kept in the room and it took them 30 minutes to send, but not iron they sent a stand. Then again after five minutes they sent the iron. Door locks were not fixed properly. The room door was just opening by a push without the card itself. Not secure. Least expected from a property of this magnitude. The valet takes very long to bring the cars to the porch. All these services need serious attention as there are several other properties around with better services offered at almost half the price they charge.
Bodde her 2 netter i mai 2022
Svar fra Shaariq Akhtar den 11. mai 2022
Dear Guest, Namaste! Thank You for sharing your valuable feedback with us. At the outset, I extend my sincere apology for your reported experience at the property. I assure you that we have addressed the same and necessary corrective measures followed on priority. I would also like to request you to treat this particular experience as an aberration, not reflective of our usual hospitality. It was indeed a pleasure to have you at ITC Kohenur and I sincerely hope that you will give us another opportunity to serve you better. We will look forward to welcoming you back soon. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India

6/10 – Grei

Chetan

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i april 2022
Svar fra Shaariq Akhtar den 4. mai 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 – Utmerket

Varalakshmi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good time
Bodde her 1 natt i april 2022
Svar fra Shaariq Akhtar den 5. apr. 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

10/10 – Utmerket

Ted og KENT

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was top notch.
Bodde her 4 netter i mars 2022
Svar fra Shaariq Akhtar den 30. mars 2022
Dear Guest, Namaste! Thank you for sharing your valuable feedback! We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities. Looking forward to welcome you back soon. Stay well, stay safe! Warm Regards, Shaariq Akhtar General Manager ITC Kohenur Hyderabad Plot No. 5, Survey No. 83/1 Madhapur (Hitec City)

8/10 – Bra

VIJAYABABU

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Food quality needs a lot of improvement
Bodde her 4 netter i mars 2022
Svar fra Shaariq Akhtar den 22. mars 2022
Dear Guest, Namaste! Thank you so much for sharing your feedback. We have made a note of your feedback regarding your experience and we sincerely regret the inconvenience caused. I request you to please treat this as an aberration and not a true reflection of the standards of ITC Hotels. We truly value your feedback and corrective measures are underway to avoid a recurrence. My team will ensure an elated experience upon your next visit. Stay well and stay safe. Warm regards, Shaariq Akhtar General Manager ITC Kohenur- A Luxury Collection Hotel Hitec City, Madhapur- 500081 Telangana, India