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Anmeldelser av ITC Kakatiya, a Luxury Collection Hotel, Hyderabad

5 out of 5
ITC Kakatiya, a Luxury Collection Hotel, Hyderabad
6 -3 -1187, Begumpet, Hyderabad, Andhra Pradesh

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 115 av totalt 217 anmeldelser." "
Rangering på 8 − Bra. 58 av totalt 217 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 217 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 217 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 217 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jayaraman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Ashutosh Chhibba den 29. apr. 2024
Dear Guest,Namaste!Thank you for choosing ITC Kakatiya, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Jayaraman

Bodde her 3 netter i april 2024
Svar fra Ashutosh Chhibba den 6. mai 2024
Dear Guest,Namaste!Thank you for choosing ITC Kakatiya, a LEED Platinum certified hotel. We appreciate the time taken to share your feedback.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Joshua

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!
Bodde her 6 netter i mars 2024
Svar fra Ashutosh Chhibba den 9. apr. 2024
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Prem KUmar

Likte: Renhold, personale og service og fasiliteter
Excellent Experience.
Bodde her 3 netter i februar 2024
Svar fra Ashutosh Chhibba den 15. feb. 2024
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Gurudas og ISELIN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s an excellent property
Bodde her 3 netter i februar 2024
Svar fra Ashutosh Chhibba den 15. feb. 2024
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

pawan og brooklyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Ashutosh Chhibba den 9. feb. 2024
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

8/10 – Bra

Sudhir

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Ashutosh Chhibba den 29. jan. 2024
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

8/10 – Bra

Rajan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay at kakatiya
Stay was good, Breakfast very good. Room was clean and comfortable. Hot shower awesome. What is missing is Self Service Laundry. I hate to give my clothes to someone else to wash. rajans
Bodde her 3 netter i desember 2023
Svar fra Ashutosh Chhibba den 12. jan. 2024
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Ashutosh Chhibba den 11. jan. 2024
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

4/10 – Dårlig

Prashant

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Totally disappointing stay
It is horrible to know a group like ITC maintains this hotel. What hotels.com showed did not reflect at all when we approached the hotel. Although it is a old property, it could have been maintained in a decent condition but on the contrary the warmish is missing with scratches on wooden surfaces. Room was dusty. TV and remote were old fashioned. ITC has a brand value and the staff was courteous but selling a stay around 8000-9000 is not worth at all. We have stayed at so many ITC hotels and hence we chose this property in expectation of a treat but it became an flop show. It will hard to believe ITC now.
Bodde her 1 natt i desember 2023
Svar fra Ashutosh Chhibba den 2. jan. 2024
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

4/10 – Dårlig

Siva Sruthi

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Very old and dusty . Needs lots of maintenance and cleaning for the rooms
Bodde her 1 natt i desember 2023
Svar fra Ashutosh Chhibba den 28. des. 2023
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused. I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Ann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great 4 days.
Great location, quiet, super friendly and competent staff, three excellent restaurants and an amazing breakfast. Wish they had a few more English channels on the TV.
Bodde her 4 netter i desember 2023
Svar fra Ashutosh Chhibba den 13. des. 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

2/10 – Forferdelig

Ram

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are very very dirty. It all looks like Government run business. Room was not ready when I tried to check in. Honestly we have to book another hotel and move out. Still paid this hotel. Front office employees were nicer. But they can not change hotel. Its Old. Rusted. Not completed Blackout windows. I did not liked at all. Staff was good.
Bodde her 2 netter i november 2023
Svar fra Ashutosh Chhibba den 5. des. 2023
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback.We sincerely apologize for the reported inconvenience caused to you during your visit at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Hotel
The interior design is really nice. Good restaurant for meal & nice staff!
Bodde her 2 netter i november 2023
Svar fra Ashutosh Chhibba den 14. nov. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Green lands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Mohamed Abdul Khadeer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was quite happy with all facilities at the hotel
Bodde her 6 netter i oktober 2023
Svar fra Ashutosh Chhibba den 16. okt. 2023
Dear Guest,Namaste!It was a pleasure to have you at ITC Kakatiya. Thank you so much for sharing your review with us and your warm words of appreciation.It is wonderful to know that you enjoyed the comfortable experience that we offer here through our personalized service.Looking forward to welcome you back soon and we thank you for choosing one of ITC Hotel’s LEED Platinum certified property.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

venkat

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Nice - excellent Dining Options
Bodde her 2 netter i oktober 2023
Svar fra Ashutosh Chhibba den 16. okt. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 – Bra

Sebastien

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good customer service
Bodde her 1 natt i september 2023
Svar fra Ashutosh Chhibba den 27. sep. 2023
Dear Guest,Namaste!At the outset, I would like to thank you for choosing ITC Kakatiya, one of ITC Hotels’ LEED Platinum certified hotels. Thank you for taking the time to share your valuable feedback with us.It is a pleasure to learn that you enjoyed your experience. It is delightful to receive feedback such as yours that inspires us to strengthen and deliver offerings towards the "Quest for Quality".We look forward to the pleasure of welcoming you back to ITC Hotels.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Tajdar

Bodde her 2 netter i september 2023
Svar fra Ashutosh Chhibba den 9. okt. 2023
Dear Guest,Namaste!Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We appreciate you taking time out to enrich us with your insights. This indeed will help us in raising the bar in our quest for delivering qualitative guest experiences. It is our constant endeavor to provide our guests with the best services and facilities.Looking forward to welcome you back soon.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not worthy of a 4 star
The hotel is clearly engaged in false marketing by not disclosing its ongoing renovation on popular booking platforms like Hotels.com or MMT. I used to be a loyal guest at ITC Kakatiya, but their consistently poor service, both during check-in and in the restaurant, made me lose interest. Hoping for a better experience, I decided to give them another chance, but it only got worse. The check-in process was abysmal, with me initially being placed in a room that had clearly been used, complete with stained linens and dirty cutlery. Getting them to change my room was a struggle, and the alternative room wasn't any better, with stains on the carpet and a bathroom door that wouldn't budge without effort. To add to the disappointment, the construction noise persisted until as late as 8:30 pm every day. Despite my complaints and attempts to contact the Front Office Manager, Gopi, they showed no responsiveness or willingness to address the issues. This is far from what one would expect from a supposed four-star hotel, and it has lost its charm entirely. I strongly discourage anyone from considering this property
Bodde her 1 natt i september 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback on online review.We sincerely apologize for the reported inconvenience caused to you during your stay at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Marcus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quality rooms with great service
Bodde her 1 natt i august 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

sooriya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent stay experience
Bodde her 2 netter i august 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 – Bra

Manoj

Bodde her 2 netter i juli 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

Venkatesh

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great luxury property in Hyderabad, excellent staff, superb rooms and amenities. Will come back every single time.
Bodde her 1 natt i mai 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

8/10 – Bra

Piotr

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
It's nice...but :)
All would be really good if only the hotel staff did not choose to start cleaning rooms close to mine at 4 AM for THREE consecutive nights although I asked to not do that maybe? I mean that's a bit too much.
Bodde her 5 netter i april 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest,Namaste!At the outset allow me to thank you so much for taking out time in sharing your feedback on online review.We sincerely apologize for the reported inconvenience caused to you during your stay at ITC Kakatiya, Hyderabad.We have noted with great concern on the areas you have highlighted for improvement and deeply regret the inconvenience caused.I would like to assure you that appropriate corrective measures are being taken as pertinent and request you to kindly treat this as an aberration to our hotel's quality standards.We look forward to your affirmative response and hope that you'd give us another chance to serve you again in future.Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

2/10 – Forferdelig

Prashant

Bodde her 4 netter i april 2023
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

6/10 – Grei

Martin

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Ashutosh Chhibba den 30. mars 2023
Dear Mr. MartinThank you for your star rating.We appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

10/10 – Utmerket

Gurudas og ISELIN

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's very convenience and customer service is phenomenal.
Bodde her 2 netter i februar 2023
Svar fra Ashutosh Chhibba den 22. feb. 2023
Dear Guest, Thank you for rating us positively and kind words of appreciation.We really appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly Yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Disappointing stay - rooms need a remodel
Sad to say that this hotel is past its prime. The lobby and restaurants are nice/well run. The rooms are another story - the moldy/musty scent is inescapable. If you look further into reviews this has been an ongoing problem other guests have complained about. Run down floors/furniture/bathroom. In general the staff are very nice and accommodating but it’s not worth it to stay at this hotel. The pool area is not kept up at all and looks like it’s from an abandoned building. The breakfast and fitness areas have too many mosquitoes flying around. At the front desk I heard another guest complaining about the mosquitoes in their room. I hope ITC will remodel this property in the future and fix these issues.
Bodde her 7 netter i januar 2023
Svar fra Ashutosh Chhibba den 18. jan. 2023
Dear Guest, Thank you for your valuable feedback.We have noted your concerns pertaining to room maintenance, pool upkeep and pest, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused.. You have my assurance of corrective action for improvement. We are also planning for upgradation of the rooms shortly.Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same.We value your patronage and look forward to your continued support. Best regards.Yours Responsibly,Ashutosh ChhibbaGeneral ManagerITC Kakatiya

4/10 – Dårlig

Rana

Reiste med familie og små barn
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
My biggest concerns: 1. I saw a group of men sleeping in the hallway because they could not fit into their room. Just shows poor management by the hotel. Made me feel unsafe. 2. At 9.00 am I got a call asking if I was checking out that day. Something I have never experienced at another 5 star hotel. It almost assumed that I do not know when to checkout also did not respect my privacy. 3. Found a cockroach in a bathroom. I was so turned off by this property that would never stay there again.
Svar fra Ashutosh Chhibbba den 19. jan. 2023
Dear Mr. Rana,Thank you for your valuable feedback.We have noted your concerns pertaining to front office associates, hallway disturbance and pests, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement. Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same..We sincerely hope that you will provide us another opportunity to restore your confidence. We value your patronage and look forward to your continued support. Best regards.Responsibly yoursAshutosh ChhibbaGeneral Manager, ITC Kakatiya

10/10 – Utmerket

SRINIVAS

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022
Svar fra Ashutosh Chhibba den 19. des. 2022
Dear Mr. Srinivas Thank you for your positive rating .We really appreciate the support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

4/10 – Dårlig

Debasish og Muscat

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Old property. Sholud have been maitained much better.
Svar fra Ashutosh Chhibba den 9. des. 2022
Dear Mr. Debasish, Thank you for your valuable feedback.We have noted your concern pertaining to maintenance, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused .You have my assurance of corrective action for improvement as we are planning for the product up gradation soon.We value your patronage and look forward to your continued support.Best regards.Ashutosh ChhibbaGeneral Manager, ITC Kakatiya.

6/10 – Grei

Imran

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
1. The buffet breakfast service can be quite appalling. This is due to no cutlery, no serviates, no sauces and no salt and pepper at tables. The situation gets even worse when they’re about to hit the 10.30 am closure times and they literally wipeout every single items including butter, jams, bread, maple syrup and honey off the serving shelves even though they are guests still dining. Just to get coffee, you have to ask multiple times to different wait staff. Same is the case with simple stuff as drinking water. 2. For some very odd reason, this is perhaps the only hotel in the world that you are not allowed to be ‘Do Not Disturb’. We had arrived and next day we wanted to explore the surrounds but did not have the energy to secure valuables like jewellery, tablets etc so had put a Do Not Disturb sign active. Interestingly, at about 9 pm , three men decide to knock on our room to check on us. I was in awe. For god sake, it’s 9 pm and three strangers knocking on my door. I am like “hey what’s the fuss about!” 3. Swimming pool is of no use. I do not understand why even am I paying for a package that includes the swimming pool service where there is almost not enough water with all mosquitoes and dry leaves floating around. Eww why even is the swimming pool there I wonder. Bottom line is shocking and disgusting service.
Bodde her 6 netter i november 2022

10/10 – Utmerket

Gagandeep

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located. Very clean, excellent food
Bodde her 2 netter i oktober 2022
Svar fra Ashutosh Chhibba den 21. okt. 2022
Dear Guest,Thank you for rating us positively and kind words of appreciation.We really appreciate your support and look forward to welcoming you back again soon.Best regards.Responsibly yours,Ashutosh ChhibbaGeneral Manager - ITC Kakatiya

10/10 – Utmerket

Rama

Bodde her 1 natt i oktober 2022
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

10/10 – Utmerket

anoop

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness and amenities are the basics for a person to feel comfortable which we received.
Bodde her 3 netter i september 2022
Svar fra . den 3. okt. 2022
Dear Guest, Thank you for rating us positively and kind words of appreciation. We look forward to welcoming you back again soon. Warm Regards. Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 – Forferdelig

bhaskar

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Service was terrible at best. No staff greets guests. Rooms were awful, carpets dirty and couches infested with cockroaches.
Bodde her 6 netter i juli 2022
Svar fra Ashutosh Chhibba den 11. aug. 2022
Dear Guest, Thank you for your valuable feedback. We have noted your concern pertaining to associate services and greetings, room carpet and pests, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement .Constructive feedback from discerning guests, are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same. We appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 – Forferdelig

lavakumar

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The expedia booked $ amount does not match with the final check out. There are many mis communications ; snacks kept inside the room also charged and it was never communicated to occupants. My 6 year kid breakfast supposed to be included in the service but it was a bad service and they could nit offer the break fast to kid. I never going to refer to anyone to this property.
Bodde her 4 netter i juli 2022
Svar fra Ashutosh Chhibba den 4. aug. 2022
Dear Guest, Thank you for your valuable feedback. We have noted your concern pertaining to room transaction, minibar and breakfast, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement in the areas of concern. We value your patronage and look forward to your continued support. Best regards. Ashutosh Chhibba General Manager, ITC Kakatiya

10/10 – Utmerket

Niraj

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i juli 2022
Svar fra Ashutosh Chhibba den 1. aug. 2022
Dear Guest, Thank you for rating us positively and kind words of appreciation. We look forward to welcoming you back again soon. Warm Regards. Ashutosh Chhibba General Manager - ITC Kakatiya

8/10 – Bra

Srujay

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bathtub in our room had no proper drainage so water was clogging both nights, other than that the rooms are very old and need to be renovated for a more modern feel. rest no issues ! lovely staff food excellent.
Bodde her 1 natt i juli 2022
Svar fra Ashutosh Chhibba den 29. juli 2022
Dear Guest, We thank you for your valuable feedback. We have noted your concern pertaining to water clogging and rooms, which lead to an unsavory experience and without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that corrective action has been implemented to address the areas of concern and enhance our services. We value your patronage and look forward to your continued support. Responsibly yours, Ashutosh Chhibba General Manager, ITC Kakaktiya

8/10 – Bra

Padmavathi og Jersey City

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service at the hotel was outstanding including dining services. However, the room was bit dated and bathroom fittings like shower base are old/broken.
Bodde her 3 netter i juli 2022
Svar fra Ashutosh Chhibba den 25. juli 2022
Dear Guest, Thank you for rating us positively. We regret for the inconvenience caused to you during your recent stay with us. We wish to inform you that we have included these bathroom fixtures in our upcoming product upgradation. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

8/10 – Bra

Subbarao

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Goff hotel
Bodde her 1 natt i juli 2022
Svar fra Ashutosh Chhibba den 22. juli 2022
Dear Guest, Thank you for rating us positively. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

10/10 – Utmerket

Vishnu Vijay

Bodde her 1 natt i juni 2022
Svar fra Ashutosh Chhibba den 4. juli 2022
Dear Guest, We thank you for rating us positively.. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

10/10 – Utmerket

Lakshmi

Bodde her 2 netter i juni 2022
Svar fra . den 24. juni 2022
Dear Guest, Thank you for rating us positively . We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

2/10 – Forferdelig

Ramesh Kumar

Reiste med familie
Bodde her 2 netter i juni 2022
Svar fra Ashutosh Chhibba den 21. juni 2022
Dear Guest, Thank you for your valuable feedback. We regret for the inconvenience caused to you during your recent stay with us. Kindly give us more details of your stay to enable us to investigate and initiate corrective action and address the areas of concern . We appreciate your continuous patronage. Best regards. Responsibly yours, Ashutosh Chhibba General Manager, ITC Kakatiya

10/10 – Utmerket

Hari

Bodde her 2 netter i juni 2022
Svar fra Ashutosh Chhibba den 26. sep. 2023
Dear Guest, Thank you for sharing your valuable feedback, and for choosing ITC Kakatiya, a LEED Platinum certified hotel.We really appreciate your support and look forward to welcoming you back again soon. Best regards. Warm regards, Ashutosh Chhibba,General Manager ITC Kakatiya, a Luxury Collection Hotel6 -3 -1187, Teachers Colony, Greenlands, Begumpet, Hyderabad, Telangana 500016

4/10 – Dårlig

Rajesh Kumar

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible service from the staff at front desk, accompanied to buffet after the closing time with all stations closed to get the room ready to be checked in. Had to wait another 30 mins after lunch to get our room ready. :(
Bodde her 1 natt i juni 2022
Svar fra Ashutosh Chhibba den 10. juni 2022
Dear Guest, We thank you for your valuable feedback. We have noted your concern pertaining to check-in, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement. Constructive feedback from discerning guests are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same. We look forward to welcoming you back soon. Responsibly Yours Ashutosh Chhibba, General Manager, ITC Kakatiya

6/10 – Grei

Pratap

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room cleaning service wasn’t good. Previous spots on table and night stands. Room smell. Not vacuumed properly.
Bodde her 2 netter i mai 2022
Svar fra Ashutosh Chhibba den 10. juni 2022
Dear Guest, We thank you for your valuable feedback. We have noted your concern pertaining to room cleanliness, which lead to an unsavory experience. Please accept my sincere apologies for the inconvenience caused. You have my assurance of corrective action for improvement. Constructive feedback from discerning guests are a source of immense help in not only maintaining but also for improving our standards as well as synergize the processes to the levels expected of us, if not surpass the same. We look forward to welcoming you back soon. Responsibly Yours Ashutosh Chhibba, General Manager, ITC Kakatiya

10/10 – Utmerket

Prathap

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for 10 days and enjoyed every day.
Bodde her 1 natt i mai 2022
Svar fra Ashutosh Chhibba den 13. juni 2022
Dear Guest, Thank you for rating us positively and kind words of appreciation. We really appreciate your support and look forward to welcoming you back again soon. Best regards. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mai 2022
Svar fra Sufiyan den 17. mai 2022
Dear Sir/Ma'am, Namaste! Thanks so much for sharing your experience with us. We look forward to welcome you back soon. Thankyou

10/10 – Utmerket

Prathap

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great so far.
Bodde her 4 netter i mai 2022
Svar fra Ashutosh Chhibba den 16. mai 2022
Dear Guest, Thank you for rating us positively . We really appreciate your support and look forward to welcoming you back again soon. Responsibly yours, Ashutosh Chhibba General Manager - ITC Kakatiya