Fasade

Anmeldelser av Hyannis Harbor Hotel

3.5 out of 5
Hyannis Harbor Hotel
213 Ocean St, Hyannis, MA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 432 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 300 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 132 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 52 av totalt 1001 anmeldelser." "

8,8/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

CYNTHIA

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
c
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Donna

Bodde her 1 natt i mai 2024
Svar fra Manager den 22. mai 2024
Thank you for your positive rating! We hope to see you again soon!

10/10 – Utmerket

Patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great check in, gentleman at check-in (5/11) was very helpful. Gave us directions to multple places, BlackCat Tavern was Great...pricey, but very good.. Hotel was clean, friendly, etc.. doing construction but was still an awesome stay. Look forward to return..
Bodde her 1 natt i mai 2024
Svar fra Manager den 13. mai 2024
We're delighted to hear that you had a great check-in experience and found our staff to be helpful! Thank you for your kind words about our cleanliness, friendliness, and overall experience. We appreciate your understanding regarding the construction and are thrilled that it didn't detract from your stay. We look forward to welcoming you back for another awesome stay in the future!

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful rooms
Bodde her 1 natt i mai 2024
Svar fra Manager den 13. mai 2024
Thank you for your kind words about our rooms. We hope to welcome you back again soon!

8/10 – Bra

VEDICA

Bodde her 1 natt i april 2024
Svar fra Manager den 13. mai 2024
Thank you for sharing your rating! We hope to welcome you back again soon!

10/10 – Utmerket

Doug

Likte: Personale og service og overnattingsstedets bygg og tilstand
Rug near ac was wet
Bodde her 1 natt i april 2024
Svar fra Manager den 15. apr. 2024
We apologize for any inconvenience caused by the wet rug near the AC. We'll investigate the issue promptly to ensure it's resolved and prevent it from happening again. Thank you for bringing this to our attention, and we appreciate your understanding.

10/10 – Utmerket

Ibrokhim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is really great place to stay, i was visiting from Nantucket Island that’s why i couldn’t find better place than this place
Bodde her 1 natt i april 2024
Svar fra Manager den 15. apr. 2024
We're thrilled to hear that you found our hotel to be the perfect choice during your visit from Nantucket Island! Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future. Safe travels!

10/10 – Utmerket

Saul

Good
Bodde her 1 natt i desember 2023
Svar fra Manager den 3. apr. 2024
We are glad you enjoyed your stay and we hope to welcome you back again soon!

2/10 – Forferdelig

John

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff was rude
Bodde her 1 natt i mars 2024
Svar fra Manager den 19. mars 2024
We regret that you did not enjoy your stay with us. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 – Utmerket

Louise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Manager den 19. mars 2024
Thank you for your positive rating. We hope to see you again soon!

8/10 – Bra

Bethany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Manager den 13. mars 2024
We appreciate you choosing our hotel and we hope to welcome you back again!

6/10 – Grei

Christian

Likte ikke: Personale og service
There was an unexpected $38 “amenity fee” that was not disclosed. The only amenity was free coffee in the lobby!
Bodde her 1 natt i mars 2024
Svar fra Manager den 6. mars 2024
We sincerely apologize for any confusion regarding the unexpected amenity fee. We understand your frustration, and we value your feedback. We'll review our communication processes to ensure transparency about any additional charges. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a more seamless and enjoyable stay.

6/10 – Grei

Nancy

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Beautiful location on the harbor and our view was the dumpster in the back. We got hit with a $43 amenities charge which was supposed to include water, but there was no water in the room.
Bodde her 1 natt i mars 2024
Svar fra Manager den 6. mars 2024
We appreciate your feedback and apologize for the disappointment you experienced during your stay. We regret that your view did not meet expectations, and we apologize for the oversight regarding the missing water in your room. Your comments about the amenities charge are noted, and we will address this internally. We hope to have the opportunity to make it up to you on a future visit.

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Over all was a positive experience
Bodde her 1 natt i februar 2024
Svar fra Manager den 13. feb. 2024
Thank you for sharing your feedback! We look forward to welcoming you back for another positive stay in the future.

10/10 – Utmerket

Romolo

Bodde her 1 natt i februar 2024
Svar fra Manager den 13. feb. 2024
Thank you for your positive rating! We hope to welcome you back soon!

4/10 – Dårlig

Kerry

Likte: Renhold og personale og service
Terrible
90 0/0 of hotel was closed under construction no restaurant no pool no gym none of this was mentioned when booked. Wanted a resort for a super 8 Not happy
Bodde her 2 netter i januar 2024
Svar fra Manager den 24. jan. 2024
We sincerely apologize for the inconvenience you experienced during your stay. We are sorry the seasonality of some amenities was not properly communicated during your booking. We hope to have another opportunity to serve you and create a more positive experience in the future.

10/10 – Utmerket

Elwis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Manager den 23. jan. 2024
Thank you for your positive rating! We hope to welcome you back again soon!

10/10 – Utmerket

Ross

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New rooms with nice decor
I have seen a few negative reviews of the rooms being outdated but the recent renovations seem to have alleviated this. My room looked just like the photo with clean, new furniture and bed linens. The towels were a tiny bit older but I expect that during the offseason. I enjoyed the design of the rooms and amenities - very nautical rather than "beachy."
Bodde her 1 natt i januar 2024
Svar fra Manager den 18. jan. 2024
Thank you so much for sharing your experience! We're thrilled to hear that our recent renovations made a positive difference for you. It's great to know you found the room design and amenities enjoyable. Your feedback is valuable, and we appreciate you choosing us for your stay. We look forward to welcoming you back soon!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Kichenette room
The biggest reason for the lower score is that I got a room with a kitchenette and got charged $50 more per night.....except there was nothing provided to use said kitchenette. We asked a manager and they said no. I would have expected something saying that pots/pans would not be provided. Even throughout my 7 day day, the paper/plasticware was not replenished. Other than that it was nice.
Bodde her 7 netter i desember 2023
Svar fra Manager den 8. jan. 2024
We apologize for the inconvenience regarding the kitchenette amenities during your stay. Your feedback is valuable, and we'll address this communication gap to ensure future guests are informed about the kitchenette offerings. We're glad to hear you found the overall experience nice, and we appreciate your insights to enhance our services.

8/10 – Bra

Rigoberto

Bodde her 1 natt i desember 2023
Svar fra Manager den 4. jan. 2024
Thank you for sharing your rating. We hope to welcome you back for an even better experience in the future!

8/10 – Bra

Everod

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was recently updated. It's close to the ferries, close main Street and just a few minutes away from the mall. Close to a few Jamaican restaurants.
Bodde her 1 natt i desember 2023
Svar fra Manager den 26. des. 2023
We're thrilled you appreciated our recent updates and found our location convenient for exploring the area! Being close to the ferries, main street, and having access to nearby Jamaican restaurants is something we're glad you enjoyed. We hope to welcome you back for another great stay!

10/10 – Utmerket

Darla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Manager den 4. des. 2023
Thank you for your positive rating! We hope to welcome you back again soon!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Manager den 14. nov. 2023
Thank you for staying with us and sharing your positive rating! We hope to see you again soon for another great stay!

10/10 – Utmerket

Gretchen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Manager den 13. nov. 2023
Thank you for your positive rating! We appreciate you choosing our hotel and hope to welcome you back again.

8/10 – Bra

Michael

Bodde her 1 natt i oktober 2023
Svar fra Manager den 22. nov. 2023
Thank you for your feedback. We hope to welcome you back for even better stay in the future!

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, great staff!
Bodde her 1 natt i oktober 2023
Svar fra Manager den 30. okt. 2023
We are so glad you enjoyed your stay and appreciate your kind words about our staff. We hope to welcome you back again soon!

10/10 – Utmerket

Michelle L.

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room right by the harbor
Bodde her 1 natt i oktober 2023
Svar fra Manager den 23. okt. 2023
Thank you for sharing your positive feedback. We hope to welcome you back again soon!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent stay
Bodde her 1 natt i oktober 2023
Svar fra Manager den 23. okt. 2023
We are glad you enjoyed your stay and hope to welcome you back again soon!

10/10 – Utmerket

Emmalesa

Bodde her 1 natt i oktober 2023
Svar fra Manager den 23. okt. 2023
Thank you for your positive rating! We look forward to welcoming you back!

6/10 – Grei

Steven

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rude staff beautiful property
Hotel is awesome. Staff needs a lot of improvement very rude.
Bodde her 1 natt i oktober 2023
Svar fra Manager den 17. okt. 2023
We appreciate your feedback and apologize for any interaction with our staff that left you with a negative impression. We take your comments seriously and will address this issue to ensure a more pleasant and welcoming experience for our guests in the future. Your satisfaction is important to us, and we hope to have the opportunity to make your next visit a more positive one.

10/10 – Utmerket

david

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Manager den 17. okt. 2023
Thank you for choosing to stay with us and sharing your positive rating! We hope to see you again soon!

8/10 – Bra

Samantha

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Too much space under the room door to the hall. Felt a little unsafe. Stunning room otherwise. Very clean and great location to the hyline ferry to get to the islands (directly across the street)
Bodde her 1 natt i oktober 2023
Svar fra Manager den 17. okt. 2023
We appreciate your feedback and are glad to hear that you found the location convenient for accessing the ferry. Your safety is important to us, and we will look into the issue with the space under the room door to the hall to ensure a more secure experience for our guests. Thank you for bringing this to our attention, and we hope you'll choose to stay with us again in the future.

10/10 – Utmerket

Ryan og North Attleboro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay in a very comfortable hotel
Bodde her 3 netter i oktober 2023
Svar fra Manager den 12. okt. 2023
We're thrilled to hear that you had a great and comfortable stay at our hotel! Your positive feedback is greatly appreciated. We look forward to the opportunity to welcome you back in the future for another enjoyable stay. Thank you for sharing your experience!

8/10 – Bra

Ashley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed there for only one night and was enjoyable. Will come back next time in the summer :)
Bodde her 1 natt i oktober 2023
Svar fra Manager den 12. okt. 2023
We're pleased to hear that you had an enjoyable stay, even if it was just for one night. We look forward to welcoming you back in the summer! Thank you for your feedback, and we can't wait to provide you with another great experience on your next visit.

10/10 – Utmerket

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Manager den 12. okt. 2023
Thank you for your positive rating! We hope to see you again soon!

8/10 – Bra

christopher

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean. Staff was friendly, but could’ve been more helpful at check in. Major construction going on at hotel during our stay. Noisy and mess. No one told us when we made reservations.
Bodde her 2 netter i oktober 2023
Svar fra Manager den 12. okt. 2023
Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you found our hotel clean and our staff friendly. We sincerely apologize for the inconvenience caused by the ongoing construction during your stay. Your feedback is essential to us, and we appreciate your understanding. We hope you'll consider giving us another chance in the future to provide you with a more enjoyable and hassle-free stay.

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great Rooms were clean
Bodde her 1 natt i oktober 2023
Svar fra Manager den 3. okt. 2023
Thank you for your positive feedback! We're pleased to hear that you had a great experience with our staff and that you found the rooms clean. Your satisfaction is important to us, and we appreciate your kind words. We look forward to hosting you again in the future!

8/10 – Bra

Luc og Lewiston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Manager den 11. okt. 2023
Thank you for sharing your rating. We hope to welcome you back for an even better stay in the future.

8/10 – Bra

Vicki

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
The hotel is being renovated so the lobby is in another bldg. It's very difficult to get to when it's raining. There's no way to unload luggage without getting wet. You either have to use a long ramp or drag luggage down steps. There is really no reception area. It would have been nice to have water and coffee available in the lobby area. The location is great though, very close to restaurants and right across the street from the hotel.
Bodde her 3 netter i september 2023
Svar fra Manager den 27. sep. 2023
Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the inconvenience caused by the rainy weather and the lack of a convenient area to unload luggage without getting wet. We understand the importance of guest comfort and will consider your suggestions for improvement in this area.We're pleased to hear that you found the location to be great and conveniently close to restaurants. Your feedback is valuable, and we hope that you will consider staying with us again in the future.

10/10 – Utmerket

Peter

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Manager den 27. sep. 2023
Thank you for your positive rating! We hope to welcome you back for another great stay in the future!

6/10 – Grei

Sean

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Manager den 11. sep. 2023
We are sorry to see you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience next time you are in the area.

10/10 – Utmerket

Rubén

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Manager den 4. sep. 2023
Thank you for your positive rating! We hope to welcome you back again soon!

10/10 – Utmerket

Celestino

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Manager den 30. aug. 2023
Thank you for your positive rating. We appreciate you staying with us and hope to see you again soon!

6/10 – Grei

Nick

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Manager den 23. aug. 2023
We regret you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience in the future.

10/10 – Utmerket

Sherrie

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Manager den 22. aug. 2023
Thank you for your positive rating! We appreciate you choosing to stay with us and hope to see you again soon!

8/10 – Bra

POOI SEE

Bodde her 1 natt i august 2023
Svar fra Manager den 11. sep. 2023
Thank you for choosing to stay with us and sharing your feedback. We hope to see you again soon!

6/10 – Grei

Monica

Bodde her 2 netter i august 2023
Svar fra Manager den 11. sep. 2023
We are disappointed you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience next time you are in the area

6/10 – Grei

Davida

Likte ikke: Renhold og personale og service
Bodde her 1 natt i august 2023
Svar fra Manager den 22. aug. 2023
We apologize you were not entirely satisfied with your stay. We hope to welcome you back for an improved experience on your next visit to Hyannis.

2/10 – Forferdelig

Adam

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i mai 2023
Svar fra Manager den 15. aug. 2023
We're sorry to hear that your experience didn't meet your expectations. If there's anything specific you'd like to share with us, please don't hesitate to reach out. We hope you might consider giving us another chance in the future to provide you with a better experience.

8/10 – Bra

Serina

Bodde her 2 netter i august 2023
Svar fra Manager den 4. sep. 2023
Many thanks for choosing to stay with us and we hope to welcome you back again soon!