2 utendørsbassenger, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Hilton Hurghada Plaza

5 out of 5
Hilton Hurghada Plaza
Gabal El Hareem Main Street, Hurghada, Red Sea Governorate

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 171 av totalt 270 anmeldelser." "
Rangering på 8 − Bra. 52 av totalt 270 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 270 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 270 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 270 anmeldelser." "

9,4/10

Renhold

8,6/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Erik

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Quality Manager den 23. feb. 2024
Dear Erik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2022
Svar fra Quality Manager den 21. nov. 2022
Dear Guest,It is delightful to see your wonderful review, so I do thank you for taking the time to leave us your feedback.Wishing you and wonderful week ahead and eagerly awaiting your return.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 – Bra

Oday

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2022

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig
Hyggelige mennesker
Bodde her 8 netter i januar 2022
Svar fra Quality Manager den 25. jan. 2022
Dear Nydelig, It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted. Wishing to welcome you back very soon. Kind regards, Nicola Windley Manager | Quality and Improvement

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2021
Svar fra Michael Samir den 1. jan. 2022
Dear David, It is delightful to read your kind rating of your most recent stay with us, and so glad to see you enjoyed your time. Wishing to welcome you back very soon. Kind regards, Michael Samir Assistant Manager | Front Office

10/10 – Utmerket

Gencal Türk

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooi schon-perfecte personeel- restaurant! Het klopte alles. bedankt Hilton hurgada plaza voor een mooi verblijf
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Hussein

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Quality Manager den 18. mai 2024
Dear Hussein, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

10/10 – Utmerket

Lina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parfait
Bodde her 8 netter i mai 2024
Svar fra Quality Manager den 15. mai 2024
Dear Lina, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

10/10 – Utmerket

Yousif

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view was absolutely stunning could stay looking at it all day and night.
Bodde her 2 netter i april 2024
Svar fra Quality Manager den 2. mai 2024
Dear Yousif,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Roxsana

Bodde her 2 netter i april 2024

10/10 – Utmerket

MONICA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place. Food was excellent and variety was great. Very nice staff and many employees to help out with any need we had. Property is in great shape and one of the things we liked to was that the marina was in the same hotel so if was so convenient to take a day tour to do snorkeling and get back and be just a few steps away from your hotel. I would definitely recommend this property for everyone including families with kids, friends or couples.
Bodde her 4 netter i april 2024
Svar fra Quality Manager den 27. apr. 2024
Dear Monica,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 – Bra

Olga

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es war ein schöner Urlaub - wir hatten uns bei einem Ägypten-Urlaub auf ‚weniger‘ eingestellt. Sowohl das getauschte Zimmer, als auch das Essen waren solide. Service durchs Personal war meist nur durch Tipp zufriedenstellend. Um das Hotel wir viel gebaut: Lärm hält sich in grenzen, Sicht ist leider auf eine Baustellen.
Bodde her 11 netter i mars 2024
Svar fra Quality Manager den 7. apr. 2024
Dear Olga,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 – Bra

Elisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura accessibile anche con carrozzina, sia nelle camere che nelle aree comuni. Giardini curatissimi, piscine pulite, personale sorridente e gentile. Grande scelta di pietanze al ristorante, qualità sufficiente/buona (purtroppo hanno l'abitudine di aggiungere cumino nella maggior parte dei piatti), ottimi dolci. Una nota negativa dell'all inclusive è l'orario inizio pranzo alle 13, con un vuoto di più di due ore dalla fine della colazione. Porticciolo da cui partono gite bellissime. Purtroppo è però impossibile fare snorkeling in modo autonomo dall'hotel. Docce non caldissime in camera.
Bodde her 7 netter i mars 2024
Svar fra Quality Manager den 4. apr. 2024
Dear Elisa, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

MOHAMMED

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das war der Hammer!
Bodde her 7 netter i mars 2024
Svar fra Quality Manager den 4. apr. 2024
Dear Mohamed, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Nehro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Quality Manager den 9. mars 2024
Dear Nehro,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

AMEL

Reiste med familie
Likte: Renhold og personale og service
Hôtel au top juste il manque quelques équipements dans la chambre mais rien de grave. Séjour au top l’équipe et au petit soin. À bientôt
Bodde her 8 netter i februar 2024
Svar fra Quality Manager den 7. mars 2024
Dear Amel,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Pier enzo

Bodde her 5 netter i februar 2024
Svar fra Quality Manager den 21. mars 2024
Dear Pier,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 – Grei

Susan og Send

Likte: Renhold, personale og service og fasiliteter
The staff in the dining room were great, very attentive and professional, nothing was too much trouble for them. Housekeeping was also great, my room was always beautifully cleaned and the water and coffe/tea stocked up. The food choices in the dining room were boring and repetitive. The bread was always dry and the hot dishes were luke warm. One of the pools was closed for renovation but my room was far enough away so wasn’t disturbed however there was construction work on a building opposite my balcony (don’t know if it’s part of the hotel) which was loud all day, that was quite irritating. The staff at the beach were always happy to set up my beach lounger and made sure I had everything I needed for the day. Don’t know how old the hotel is but it looks and feels tired. The staff really made my stay a good one.
Bodde her 8 netter i januar 2024
Svar fra Quality Manager den 28. jan. 2024
Dear Susan, First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is a pleasure to read the kind comments you mentioned regarding the hotel in general. Nevertheless, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt with the food. We will certainly be addressing your comments regarding this. I do sincerely apologies for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to welcome you back in the future, and would welcome the opportunity to make it right for you.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Abdimalik

Likte: Renhold og overnattingsstedets bygg og tilstand
Best
Bodde her 7 netter i januar 2024
Svar fra Quality Manager den 18. jan. 2024
Dear Abdimalik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Christelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Je recommande
Nous avons passé un séjour merveilleux. Personnel accueillant, nourriture très bonne et variée, chambre confortable. Seul petit bémol odeur de canalisation dans la salle de bain.
Bodde her 7 netter i desember 2023
Svar fra Quality Manager den 12. jan. 2024
Dear Christelle,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Nancy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very happy with the service and the location was great
Bodde her 7 netter i desember 2023
Svar fra Quality Manager den 12. jan. 2024
Dear Nancy,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Kiryowa

Reiste med familie
Bodde her 3 netter i desember 2023
Svar fra Quality Manager den 12. jan. 2024
Dear Kiryowa,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 – Grei

Sara L.

Reiste med en gruppe
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 11 netter i desember 2023
Svar fra Quality Manager den 12. jan. 2024
Dear Sara,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 – Bra

Lisa

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is good, clean. Staff is friendly and welcoming. Check in was one of the worst I have ever experienced anywhere. It took almost an hour for no particular reason. It wasn't even that busy. They just don't seem to know how to work efficiently. Check out was slightly better. Similarly, food service in the main bar off the lobby is brutally slow. Ate lunch there twice and took 1 hour for 2 salads and a burger. We also ate at Lophelia and the Turkish restaurant. Service was better but chaotic. 5 people can barely handle 10 tables. Someone from Hilton needs to fly in to show them how to run things efficiently.
Bodde her 3 netter i desember 2023
Svar fra Quality Manager den 12. jan. 2024
Dear Lisa,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Diane

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic short break
We had a lovely few days at the Hilton, it is a fantastic resort. Special thanks to the housekeeping team, especially Badr
Bodde her 3 netter i desember 2023
Svar fra Quality Manager den 31. des. 2023
Dear Diane,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Jean

Bodde her 1 natt i desember 2023
Svar fra Quality Manager den 31. des. 2023
Dear Jean,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

2/10 – Forferdelig

JAEYONG

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra Quality Manager den 31. des. 2023
Dear Jaeyong, First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is a pleasure to read the kind comments you mentioned regarding the hotel in general. Nevertheless, it is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt with the food. We will certainly be addressing your comments regarding this. I do sincerely apologies for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to welcome you back in the future, and would welcome the opportunity to make it right for you.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Rehab

Bodde her 3 netter i desember 2023
Svar fra Quality Manager den 29. des. 2023
Dear Rehab,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Marcio Caldas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabuloso.
Fabuloso. Ok, não chega a ter o mesmo nível de outros Hilton, mas foi sensacional. Equipe toda muito simpática e atenciosa. Limpeza perfeita. Única crítica quanto a comida. Pensando no "turismo europeu", as opções de preparo das carnes precisavam ser adaptadas. Provável ser ótima para a região, mas para nós foi um tanto quanto complicado.
Bodde her 5 netter i desember 2023
Svar fra Quality Manager den 28. des. 2023
Dear Marcio,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Beatriz

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect
Bodde her 2 netter i oktober 2023
Svar fra Quality Manager den 28. des. 2023
Dear Beatriz,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Giselle

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Quality Manager den 10. des. 2023
Dear Gisele,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

6/10 – Grei

Dustin

Likte: Renhold
Bodde her 7 netter i desember 2023
Svar fra Quality Manager den 10. des. 2023
Dear Dustin,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent service from all the staff , nice views , nice beach , food was amazing, room was big and nice bathroom,
Bodde her 3 netter i november 2023
Svar fra Quality Manager den 10. des. 2023
Dear Kyle,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Carlos

Reiste med en gruppe
Bien en general, ridiculo que pidan tarjeta de crédito para depósito, soy un gente honesta, esto es un insulto, no permito que me pidan tarjeta de depósito. No chinguen, señores de A cadena Hilton
Bodde her 1 natt i november 2023
Svar fra Quality Manager den 23. nov. 2023
Dear Carlos, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.We will certainly be addressing your comments regarding the deposit, and I do sincerely apologise for any shortfalls you faced.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementNicola.windley@hilton.com

8/10 – Bra

Nenad Branislave

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Les points positifs de l'hôtel Gentillesse et serviabilité du personnel Propreté de l'établissement Le buffet et copieux varié et bon La plage est superbe Et il y a beaucoup d animations et d'activités à faire Point négatif Chambre vieillot pas exceptionnel ne vous fiez pas au photos Salle de sport très petite et très peu équipé donne même pas envie de faire du sport Cocktail pas bon La connexion wifi n'est vraiment pas bonne Concernant les restos payant en plus de la formule all-in nous avons testé un seul le resto le Turk qui avait pas mal de bon avis nous avons été très déçu Plat servi en même pas 5 minutes froid et la viande de ma compagne n'était pas correctement cuite ( le poulet était cru à l'intérieur ) Sinon hôtel à recommander pour son service au top son très bon buffet les activités à faire et surtout pour sa très belle plage et sa partie extérieure
Bodde her 8 netter i november 2023
Svar fra Quality Manager den 23. nov. 2023
Dear Nenad, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.We will certainly be addressing your comments mentioned above, and I do sincerely apologise for any shortfalls you faced.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementNicola.windley@hilton.com

8/10 – Bra

Kais

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Agréable
Pour un 5 étoile nous nous attendions à un meilleur service. Il faut redemander les choses plusieurs fois pour avoir un retour. Pour le reste très bon petit déjeuner piscine et plage très bien. L’hôtel est agréable en famille En revanche je n’ai trouvé aucun employé qui parle français contrairement à ce qui est indiqué sur hôtel.com
Bodde her 4 netter i oktober 2023
Svar fra Quality Manager den 9. nov. 2023
Dear Kais,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

4/10 – Dårlig

Aayush

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i november 2023
Svar fra Quality Manager den 7. nov. 2023
Dear Aayush, It is highly disappointing to read the negative experience you faced whilst staying with us here at Hilton Hurghada Plaza, as this is certainly not the level of service we are striving to provide. In addition, we will certainly address your comments regarding the mentioned aspects as a matter or priority. I do hope we have the opportunity to welcome you back to our hotel in the future in an effort to make it right, and please do feel free to use me as a direct point of contact should you need any assistance. Kind regards, Nicola Windley Manager Quality and Improvement

8/10 – Bra

Erick og Richmond Hill

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely Private beach, try the Turkish Restaurant! Super delicious!. Breakfast buffet is a bit overwhelming not very easy to enjoy it . Food is not place nicely, and too all over the place.
Bodde her 2 netter i oktober 2023
Svar fra Michael Samir den 17. okt. 2023
Dear Erick,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Michael SamirAssistant Front Office Manager

8/10 – Bra

massyl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cool
Bodde her 11 netter i september 2023
Svar fra Quality Manager den 25. sep. 2023
Dear Massyl,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Tommy Soufiane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i september 2023
Svar fra Quality Manager den 18. sep. 2023
Dear Tommy,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Yussef

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Quality Manager den 18. sep. 2023
Dear Yussef,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Gaëlle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel très accueillant et toujours aux soins des clients. Hôtel magnifique et chambres très belles.
Bodde her 7 netter i september 2023
Svar fra Quality Manager den 14. sep. 2023
Dear Gaelle,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Daniele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top Hotel nichts auszusetzen leider hat es in der Umgebung nichts spezielles ausser das Einkaufszentrum nebenan.
Bodde her 7 netter i september 2023
Svar fra Quality Manager den 7. okt. 2023
Dear Daniele, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs, particularly as valued returning, Diamond members such as yourselves, so I do thank you for your kind feedback. Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza

10/10 – Utmerket

FOUAD

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 16 netter i august 2023
Svar fra Quality Manager den 5. sep. 2023
Dear Fouad,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Samira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect, amazing stay
Bodde her 3 netter i august 2023
Svar fra Quality Manager den 2. sep. 2023
Dear Samira,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Destiny Moureen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the best honeymoon resort ever. so much to do and very friendly staff.
Svar fra Quality Manager den 31. aug. 2023
Dear Destiny,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023
Svar fra Quality Manager den 28. aug. 2023
Dear Sarah,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement

8/10 – Bra

Julie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel au top cependant piscine principale un peu petite. Séjour en couple.
Bodde her 13 netter i august 2023
Svar fra Michael Samir den 22. aug. 2023
Dear Julie,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 – Utmerket

Leina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 10 netter i august 2023
Svar fra Michael Samir den 16. aug. 2023
Dear Leina,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager

10/10 – Utmerket

Salah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Michael Samir den 12. aug. 2023
Dear Salah,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager