Hoteller nær Huntsville State Park

«I was very disappointed upon arriving due to the fact that I was unaware that this hotel butted up to another motel behind it that was full of very sketchy behaviors. After checking in, I hurry to my set destination due to time conflict so I didn’t have the opportunity to look over my room very well. I placed my items in the closet that was in the room when I checked in after entering the room, I opened the door once to get my items out, closed it and later on during the night, I opened it ...

«Staff was rude»

«We called informing them of a late check in. This was their first opportunity to inform us that the elevator was broken. We arrived at the hotel around midnight. The night clerk was sitting down reclined in an office chair with his legs propped up, head phones on, and playing on a laptop. I said hello, sorry to interrupt. He said "It's okay" as if I did interrupt him. Being a former district manager, my coaching and development would have told him to say, "No, please don't apologize. I'm here to ...

«Clean»