Hoteller nær Huntington Reservation

«Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland. »

«I don't eat breakfast but it appeared okay Would like for morning front desk help to be more courteous.»

«Awesome all around!»

«Horriable»

«Room is old and not real clean, AC not working the front desk said they will put in a work order?? Pool very cloudy and jacuzzi only about 80 degrees no towels just a pile of dirty ones even next day same. You get what you pay for.»

«The whole place smelled smoky and damp. There was NOT breakfast. Booked a room with one queen bed, was given a room with two double beds. There wasn’t a drain stopper in the tub and the clerk said they don’t have any. »

«Rooms were clean.»

«Sofa bed was worn down to the springs. Closet door fell on my son. Not clean »

«Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here.»

«Clean room»

«.»

«Can do better»

«Had a reunion in town and went to room afterwards. There was a light above the sink that needed replaced because it was flashing and the sink drain was blocked. Other than that, it appeared to be comfortable. Went the next morning to the front desk to inform of the issues and waited for 15 minutes for the guy to get off his phone (which he didn't) and then another person showed up and informed her of the issues with the room. If housekeeping had been in that room that day, they would have known ...

«Pool closed , elevator broken, tv in gym don’t work, breakfast that I paid for was horrible and not edible .. it’s not the staffs fault.. it is poorly managed and Corperate doesn’t seem to care about the property»

«The room was not clean at all. Dry crusted food in the microwave, stained towels that looked used, used bar of soap in the tub, sticky spot on the bathroom floor that had collected dust and dirt, stain on a pillow, didn’t look swept at all and we even came across a small dubia cockroach in the bathroom. When I went to complain, someone was already doing the same and when she walked away the lady at the front desk rolled her eyes right in front of me.»

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«We had a terrible stay. The air conditioning was not working, and we had to change our room 2 times. This should be checked before guests enter the room. The 3rd room the air worked but the water pressure was extremely low. Overall we were not happy with our stay. »