Hoteller i Hugo

«Great service!»

«.»

«The room was clean, there was a free breakfast, and the staff was very helpful. We had a few minor issues, but when bringing them up with the staff, they were always quick to remedy the issues.»

«The staff was friendly, helpful, and accommodating. The room is clean, comfortable, and has modern amenities.»

«Sheets had hair on them and the sink drain did not work. Check-in was strange with the clerk asking whether I had just made the reservation that day (I had not). Tall folks will need to duck under low-hanging light fixtures in the lobby. Walls are paper thin, you will hear your neighbors speaking in a normal conversational voice. Refrigerator door would not close and freezer badly needed to be defrosted. Breakfast ended early. Would not stay here again despite the convenient location.»

«Good»

«Staff was friendly and helpful. Breakfast was decent, over ripe bananas, frozen oranges, not a good selection of hot food, sink filled up(needs cleaned out), shower handle was very hard to turn, paper thin walls, no room darkening blinds, pillows were awful, staff told us that was what you get, mediocre workout room, decent location, lake view yes but with parking lot and power lines, dont pay extra. Would not a stay again. Ty (2nd shift, was the best) He deserves all the praise»

«We were looking forward to a 3-night stay at this boutique hotel, with its restaurant and pool. However, upon arrival we learned there was no restaurant, and then were told the pool was closed which was a key amenity in my booking. Disappointed, we headed to our room hoping to make the best of it. The room had a funky smell despite being non-smoking, so I tried airing it out. Then my daughter noticed a sticky substance on the walls, so she washed her hands and we figured we'd just avoid ...

«The property and room were very well-maintained and clean. The building was quiet all night. Staff were friendly and helpful providing us with extra towels quickly when we asked. The breakfast was acceptable but nothing grand or showy. We really enjoyed the jacuzzi staying up way too late for our own good! My partner and I highly recommend and know we'll return for our next overnight escape from the chaos at home.»

«Room was clean, bed was comfortable. Didn't eat breakfast.»

«The property was very nice modern and clean The front desk staff crew and the breakfast crew were excellent and helpful. We enjoyed all the amenities a d vicinity to restaurants and stores Will be back in future»

«Had the Wedge salat. Great presentation. Not the most tender sirloin, and I wish the two polenta wedge had been warm and flavoured. Speedy service, but glasses stood empty for a while. »

«The breakfast was good and the staff were very helpful and friendly.»

«I was very satisfied with the staff and their level of professionalism and kindness. The room was impeccably clean and had everything I needed. Parking was probably the most frustrating part because you have to pay to use the parking garage. There really isn’t any other practical parking on the street around it, so you just eat up the fee and that is that. Overall, an excellent experience!»

«Friendly staff. Suspicious charges to my credit card. Pool water slide caused injuries to my two sons, kids pool wasn’t open, jacuzzi temperature was lukewarm.»

«Breakfast was good. Overall very clean hotel»

«This property is very unique. LOVE the inside garden patio and breakfast area. The room are very spacious. Will be stay here again. Hopefully longer stay next time. Room could use air freshener. Whom ever stay there before is a heavy smoker. As soon as I open the door....you could smell it. This is the only negative about my room.»