Hoteller i Howell

«I stayed here 3 months ago and it was great. Unfortunately this weekend had MANY kids tournaments of kids. So there were kids running up and down the corridors riding luggage racks, yelling. Called front desk at 9:50pm. "Well, we cant do anything til 10pm". Very disappointing. 3 nights didnt receive any turndown service. Breakfast is always good. But not a great service and 3 nights lack of sleep»

«Yes»

«Yes it was great»

«The room was clean, and nice. The door coming into room, you could feel small amount of cold air when closed. Location off highway, convenient, but noisy due to traffic. Overall enjoyed the stay.»

«Jerry who checked us in on Monday afternoon at 3pm was excellent. The woman at the desk this morning not so much. We would stay here again. It is difficult for service oriented companies to find quality people who can take a suggestion and make it an opportunity to convey the customer’s message was heard and welcomed.»

«Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.»

«We enjoyed our stay! The pool could have been cleaner and warmer. My kids enjoyed the morning buffet!»

«The staff were nice, but will not be staying here again if I can avoid it. It was clean, but I found a bug in the bathroom the second night so that made my skin crawl. The entire property needs to be updated. Not all the outlets worked in the room, there was a lamp missing from one of the bedside tables, and no outlets nearby to plug in a charger. The breakfast was very limited and poor quality, and they ran out of coffee early on and never refilled it. I also paid for a late check out but ...

«Very disappointed in this place. First stay was good, very predictable Marriott quality. Our last stay was awful. Booked into one of the only available rooms, a double king, which isn’t a big deal. This must’ve been the oldest room in the place and the lock didn’t work. They had us right next to the compressor room so all night long we heard that thing turning on and off. And after a poor nights sleep, we got up for what used to be complimentary coffee only to learn they now charge for ...

«Great stay!»

«The hotel was very clean and the staff was very friendly. We had a great stay and would highly recommend this property to others!!»

«Its a great room. My only issue is the bathroom floor is a little slippery but i brought a bath mat from dollar tree. I usually do as so many hotel bathrooms have a slippery floor Very nice manager. I like this place»

«The room shown is not the room you get.My feet were black after walking on the floor there was urine stains on the mattress. It was an experienced like to forget. »

«Room fairly clean. Beds comfortable! Several hand sanitizer dispensers in the lobby, coffee area, in/outside gym and by elevator all empty or nonfunctional. Coffee in the lobby available 24/7 was good. Room was fairly noisy with traffic noise from highway and hall noise. Water dispenser in gym but cup dispenser empty. Conveniently located. »

«Loved everything about it »

«Very nice »

«Refused a room. Harrassed by front desk and manager even after showing them proof of room purchase with receipt. Did not feel comfortable sleeping at this hotel so we did not check in to the room we payed for. We went to the crown plaza hotel down the road. Much better service. The manager also lied and said he refunded our room. We never got a refund»