Hoteller nær Howard Stowe Roberts Cultural Life Center

«The staff was friendly. They put us in a regular room when i booked a suite. There were lights out. We got dog hair on our belongings from not being vacuumed well and ants in the bathroom. »

«The hot tub was great. The staff wasn’t the best help but the stay was short so not too much to complain about. There’s no breakfast and ice was barely coming out the machine»

«Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.»

«The room was clean and had many amenities. Breakfast was good with options to choose from»

«The staff was incredibly kind and helpful.»

«The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.»

«Yes. The kitchen area was ok. There was no cold water, the toilet wouldn't fill up. My daughter and I had to use a bucket to refill it. Also, people left bags of trash outside the Trash Room. As of next week, this establishment will no longer be in business. I feel terrible for the guests and the staff. Thank you. »

«Nice stay »

«24 hour coffee and tea station and wonderful pool! My favorite place to stay when I'm in the area.»

«clean room. floor VERY creaky..sink in bathroom had very loose taps»

«Front desk guy was very understanding and helpful»

« Clean, comfortable room. Nice pool and hot tub, which we took advantage of several times. Nice breakfast. 5 minutes from SUNY Brockport and very convenient for taking a campus tour. »

«I liked the hotel, it was clean and friendly staff. The cleaning people came in to my room all morning, to check if I was there even that I put the sign on the door. That I didn't like. »

«Terrible property »

«Great service»

«Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient.»

«Clean room»

«Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. »

«The kitchen was empty, the refrigerator door was on the wrong side. No kitchen dishes or anything for use. Bathroom towels smelled »