Hoteller i Houston

«Booked in advance, asked for a bottom floor room as we are Sr. citizens. Gave us an upstairs room. Asked the clerk if we could have a ground floor room. (It was Sunday night and plenty of lower rooms were available). Clerk stated no, this is what we the computer gave us. Now for the room. Sink was filthy with mud, toilet had urine all over it and the floor. Turned down the sheets, stains everywhere and full of dead bedbugs! We left the property after lodging a complaint with the clerk!»

«3 strikes and you’re out! This was our third and will be our last stay here. Staff was friendly but this motel has devolved into just a place to sleep for the night and move on quickly the next morning. No coffee makers in rooms, no hair dryer (front desk had to “find” one for us), very minimal breakfast offerings (all carbs), few places to sit for eating, cigarette butts littered everywhere, even in stairwells. Although there were many rooms available on the first level, we were put in the last ...

«Didnt do breakfast»

«It was a very nice stay but our first impression wasn’t great. We were greeted by 4-5 of the staff smoking out front right where we were unloading our luggage under the portico. Otherwise it was a pleasant experience. »

«Nice quiet and clean»

«The check in team moved our room to one that would be more convenient for us having our dog with us, and we didn't have to ask. Really appreciate that initiative and care.»

«The hotel was outdated. Water damage, holes in the walls. It smelled disgusting. »