Møtefasiliteter

Anmeldelser av The Westin Oaks Houston at the Galleria

4 out of 5
The Westin Oaks Houston at the Galleria
5011 Westheimer Road, Houston, TX

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 654 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 199 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 81 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 35 av totalt 1006 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Trond

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotell i tilknytning til diger Mall
Greit hotell med nærhet til det meste. Typisk konferansehotell. Ble oppgradert til et stort og fint rom uten at jeg ba om det. Frokosten er fin med godt utvalg og hyggelig atmosfære og betjening. Bodde i 9. etg med utsikt mot Westheimer Road. Svært stille på rommet.
Bodde her 4 netter i november 2021
Svar fra The Westin Oaks Houston den 6. des. 2021
Hi Trond, thank you for your feedback. We are glad to know that our large rooms and breakfast were accommodating for you during your stay. We appreciate your support and hope to welcome you back in the future! Sincerely, Carolina

8/10 – Bra

Stein Ivar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bo pent og godt sentralt i Galleria området
Veldig praktisk og fint hotell direkte koblet til Galleria i Houston, med kort gangavstand til restauranter og butikker inne i og utenfor Galleria.
Bodde her 4 netter i september 2019

10/10 – Utmerket

Trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Forretningsreise
Bra hotell, bra beliggenhet for shopping og matopplevelser
Bodde her 5 netter i april 2019

10/10 – Utmerket

carmen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kiev

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is conveniently attached to the mall which has everything you could think of inside including free parking. The room was clean and offered two king sized beds in their double room
Bodde her 2 netter i mai 2024

10/10 – Utmerket

CARLOS ALBERTO VELAZQUEZ

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
es exelente a exepcion que siempre q
Bodde her 2 netter i mai 2024
Svar fra Atentamente, Aless - Coordinadora de Marketing den 24. mai 2024
Hola, Carlos! Gracias por dejarnos un comentario. Se lo agradecemos. Esperamos verle de nuevo.

10/10 – Utmerket

Martha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay especially the convenience of the galleria being connected to hotel.
Bodde her 3 netter i mai 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 24. mai 2024
Thank you, Martha! We love the convenience too! It has been a pleasure hosting your stay. Looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

10/10 – Utmerket

lena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is good. Room was clean and convenient. Pool area is excellent
Bodde her 1 natt i mai 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 24. mai 2024
You're amazing, Lena! We are so appreciative of your kind compliments about the Westin Oaks Houston at the Galleria. We can't wait to welcome you back soon!

10/10 – Utmerket

Carys

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was on point! This hotel is in excellent proximity to eateries, lounges, and shopping plazas! We will definitely make this our go to hotel when visiting the Galleria area.
Bodde her 1 natt i mai 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 16. mai 2024
Thank you for being our guest at our hotel, Carys! We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

Cleon M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 1 natt i mai 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 14. mai 2024
You're great, Cleon M! Thank you for staying with us at the Westin Oaks Houston at the Galleria. Looking forward to welcoming you back the next time you are in Houston.

10/10 – Utmerket

Rekeya

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love it beautiful and mall convenience is superb !!
Bodde her 2 netter i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 7. mai 2024
You are superb, Rekeya! We are grateful for your support and it has been an absolute pleasure hosting your stay. We can not wait to welcome you back to the Westin Oaks Houston at the Galleria!

10/10 – Utmerket

TERESA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lindo
Bodde her 4 netter i april 2024
Svar fra Atentamente, Aless - Coordinadora de Marketing den 6. mai 2024
Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto!

4/10 – Dårlig

kellie

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It took the hot water about 10 min to heat up
Bodde her 2 netter i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 6. mai 2024
I am very sorry to learn that you were greatly inconvenienced at the result of lack of hot water. While in almost every instance we have ample hot water, on rare occasions certain conditions arise that will temporally reduce our resources. Please accept my sincere apology for the inconvenience caused. We pride ourselves on a prompt and efficient service. I sincerely hope you will accept that your experience is not reflective of our usual standards.

8/10 – Bra

J.

Likte: Renhold og overnattingsstedets bygg og tilstand
It’s in great location, great food, great shopping one stop shopped
Bodde her 1 natt i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 3. mai 2024
Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

Takashi

Bodde her 2 netter i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 21. mai 2024
Thank you for the perfect score, Takashi! We would like to express our appreciation for your support. Looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 3. mai 2024
Thank you, James! It means so much when our customers share their experiences. We are glad we were able to meet your expectations!

10/10 – Utmerket

Anna

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property. Would stay again
Bodde her 2 netter i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 3. mai 2024
Thank you for being our guest at our hotel, Anna! We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

Ana Beatriz Ortega Ruiz de

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo bien, falta restaurante que cierre más tarde. Para cenar
Bodde her 3 netter i april 2024
Svar fra Atentamente, Aless - Coordinadora de Marketing den 3. mai 2024
Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto.

10/10 – Utmerket

Rita

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amiable and helpful from check-in through checkout.
Bodde her 3 netter i april 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 23. apr. 2024
Thank you, Rita! Our staff strives to ensure our guests experience the best of the best. We hope to see you again soon!

4/10 – Dårlig

KATHARINE

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Restaurant closes at 7pm. No room service. Very tired and shabby. Staff extremely rude and unpleasant. Not just 1 but multiple to me and other guests
Bodde her 1 natt i april 2024
Svar fra Troy S. den 12. apr. 2024
So sorry to hear that your experience was less than perfect, KATHARINE. I truly hope you had an opportunity to talk to a member of our management team to ensure they were aware of your experience.I have shared this with the team so they are aware. Thank you for staying with us - we hope to have you back again soon. Thank you,

10/10 – Utmerket

Roman

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Regresaré pronto muy agradable todo
Bodde her 3 netter i april 2024
Svar fra Atentamente, Aless - Coordinadora de Marketing den 9. apr. 2024
Gracias por quedarse con nosotros. Nos alegramos de que haya tenido un viaje maravilloso. ¡Esperamos volver a verle pronto!

10/10 – Utmerket

Melissa

Likte: Fasiliteter
Excellent service
Bodde her 5 netter i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 4. apr. 2024
Thank you, Melissa! We take pride in providing the highest level of service for our guests. Looking forward to hosting your next stay!

10/10 – Utmerket

Arturo

Bodde her 3 netter i mars 2024
Svar fra Troy S. den 17. apr. 2024
So happy to see you left a 5/5 review, Arturo. Thank you very much. We can't wait to welcome you back!

10/10 – Utmerket

lena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is nice and room too. Nice shower and bathroom. Good view on a city and pool. Bedroom is very good arranged.
Bodde her 2 netter i mars 2024
Svar fra Be Well, Aless Chau - Marketing Coordinator den 28. mars 2024
Thank you for all of your kind compliments, Lena! It was a pleasure hosting your stay and we can not wait to welcome you back. Wishing you safe travels!

10/10 – Utmerket

Kristi

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a wonderful stay and the staff was excellent!
Bodde her 2 netter i mars 2024
Svar fra Troy S. den 25. mars 2024
Love reading the review, Kristi! Thank you so much for taking time to update us on your experience.

10/10 – Utmerket

Daniel

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great front desk was very helpful definitely going back
Bodde her 2 netter i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 21. mars 2024
You're great, Daniel! Our staff strives to assure our guests have a wondrous experience and your review lets us know we are meeting our goal. Looking forward to hosting your next stay!

10/10 – Utmerket

Derek

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 13. mars 2024
Thank you for the review, Derek! We are appreciative of your support and is ecstatic to know you had a wonderful stay. The Westin Oaks Houston at the Galleria hopes to welcome you back soon!

10/10 – Utmerket

Patricia og Starkville

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Westin is always a wonderful place whether it be in Birmingham or Houston. Staff are extremely helpful and food is great!
Bodde her 1 natt i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 12. mars 2024
You're so sweet, Patricia. Our staff works hard to ensure our guests feel at home away from home. We are grateful for your feedback and is looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

8/10 – Bra

Isaac Daniel Pérez

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Easy access
Bodde her 2 netter i mars 2024
Svar fra Troy S. den 10. mars 2024
Our location is the best, Isaac - so happy that you enjoyed it. Safe travels. See you again soon.

10/10 – Utmerket

Jeffrey A og Lafayette

Bodde her 2 netter i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 5. mars 2024
We are appreciative of your review, Jeffrey! We are pleased you enjoyed your time with us and hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

Maria

Bodde her 3 netter i februar 2024
Svar fra Troy S. den 25. mars 2024
5/5! Thanks a million!

10/10 – Utmerket

WILLIAM

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación para un viaje de compras
Bodde her 4 netter i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 5. mars 2024
¡Estamos de acuerdo, William! Nuestro hotel es el lugar perfecto para ir de compras y relajarse. ¡Le agradecemos su apoyo y esperamos volver a verle pronto!

10/10 – Utmerket

juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 5. mars 2024
You are amazing, Juan! Thank you for rating us a perfect score. It is a pleasure knowing you had a wondrous time with us. We hope to welcome you back soon!

10/10 – Utmerket

Celina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the front desk were so helpful and nice. The hotel is beautiful and so convenient.
Bodde her 1 natt i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 5. mars 2024
Thank you, Celina for the wonderful compliments! We are grateful for your support and is looking forward to hosting your next stay in Houston.

10/10 – Utmerket

Precious

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The is was the best choice hotel I could have picked. The service was great they greeted with warm welcome and the cleanliness was top notch. Definitely would recommend
Bodde her 1 natt i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 27. feb. 2024
It was a pleasure having you as our guest at our hotel, Precious. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for your nice compliment. We look forward to hosting you again soon.

10/10 – Utmerket

Valinda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Recently visited Houston for my bday vacay. Absolutely loved the Westin so conveniently located to the Galleria. Literally walk out the hotel n step into the mall.. the hotel was extremely clean, staff were professional and friendly. We had the executive king suite n I must say I have no complaints. Definitely will recommend to family n friends for future travels. I will be a returning guest. 5 stars for this location
Bodde her 3 netter i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 27. feb. 2024
Happy birthday again, Valinda! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. We kindly thank you for the wondrous compliments about our property! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

10/10 – Utmerket

Lucas

Bodde her 1 natt i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 27. feb. 2024
Thank you for the perfect rating, Lucas! Your support is truly appreciated. It was a pleasure hosting your stay in Houston.

6/10 – Grei

Marcia R

Likte: Renhold og personale og service
Bom para quem gosta de compras
O shopping está conectado a um amplo shopping center. O quarto que fiquei é bem amplo, correto. O banheiro é grande mas sem muitos mimos . Faltou um bom chuveiro e cabide para as toalhas. A noite pedimos sugestão para uma pizzaria e a concierge me sugeriu uma na praça de alimentação do shopping …. Rsrsrs
Bodde her 2 netter i februar 2024
Svar fra Troy S. den 10. mars 2024
Thanks for the information, Marcia. Thank you for staying. I will share your review with the hotel management team so they are aware of your visit. Safe Travels.

4/10 – Dårlig

Angeli

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Will not recommend
Worst parking for guests.
Bodde her 1 natt i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 28. feb. 2024
Thank you for the review, Angeli! We hope you had an excellent experience with us. Parking maps are available for guests and our front desk team would be more than happy to assist. We hope you will choose to stay with us again as we are confident that your next stay will be pleasurable in every respect.

8/10 – Bra

Litisha

Reiste med partner
Likte: Renhold og fasiliteter
Location and accessibility to the mall was great. Limited reserved parking for guests had to be the worst. Your basically competing for parking with mall shoppers. We never found a specific location for Westin guests. The shower water did not get hot enough. Luke warm at best. Housekeeping skipped our room one day, the heating system sucked. We wanted to torn on the heat and it blew cold air the entire time. There is no microwave in the room and the mini fridge didn't really keep our beverages cold. I've melts as soon as liquid touches it. Other than that the stay was okay.
Bodde her 3 netter i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 19. feb. 2024
Thank you for taking the time to comment on your recent stay with us. I would like to offer my sincere apology for the less-than-enjoyable experience. I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality.

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Y
Bodde her 1 natt i februar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 16. feb. 2024
Thank you for staying with us, Jorge. We truly appreciate your support and can not wait to see you again in the future!

10/10 – Utmerket

Pirooz

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 31. jan. 2024
We are appreciative of your support, Pirooz! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

10/10 – Utmerket

Dennis

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was perfect. Loved the rainfall shower! Definitely would book again.
Bodde her 1 natt i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 31. jan. 2024
Thank you for the kind compliments, Dennis! It was an absolute pleasure having you as our guest. Looking forward to having you back in the future.

10/10 – Utmerket

rafael eugenio

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 31. jan. 2024
Thank you for choosing to stay with us and taking the time to share your positive experience, Rafael!

8/10 – Bra

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 31. jan. 2024
Thank you for being our guest at our hotel Joel. We are pleased you enjoyed your time with us! We hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

carmen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel with access to the mall
Bodde her 3 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 22. jan. 2024
Thank you for being our guest at our hotel, Carmen! We are glad you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

10/10 – Utmerket

Edgar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo muy bien
Svar fra Atentamente, Aless - Coordinadora de Marketing den 19. jan. 2024
Nuestra principal prioridad es que tenga una estancia agradable, y por su alta calificación, nos complace haber superado sus expectativas. Ha sido un placer recibirle en nuestro hotel, y esperamos volver a darle la bienvenida pronto!

10/10 – Utmerket

Eduardo

Bodde her 2 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 22. jan. 2024
Nothing is more important than your satisfaction, Eduardo! We appreciate your support and look forward to seeing you again soon.

8/10 – Bra

Marin og Rayne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Neighbors were loud and you could hear them Slamming doors at 3am
Bodde her 2 netter i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 16. jan. 2024
Hi Marin! I was sorry to read of your inability to get a good night’s sleep due to noise from the street. A basic function in a hotel is to facilitate a restful condition. The comfort of our guests is our highest priority and had it been convenient, we would have gladly helped you move to another room. I have taken the liberty noting this as a preference so that on future visits, if available, you will be accommodated in a room more to your liking. We appreciate your support and look forward to seeing you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todo muy bien
Todo super bien, el hotel muy agusto, bonito y cómodo, lo único malo es que a las 9:30 ya no había en donde cenar aqui en el hotel ni restaurante abierto ni tampoco room service, es lo único malo, todo lo demás excelente.
Bodde her 1 natt i januar 2024
Svar fra Safe Travels, Aless Chau - Marketing Coordinator den 16. jan. 2024
Le agradezco que se haya tomado la molestia de informarme de las deficiencias que ha experimentado durante su estancia. Espero sinceramente que nos permita otra oportunidad de demostrar nuestro verdadero nivel de hospitalidad. Gracias por ser nuestro huésped en nuestro hotel. Nos complace que haya disfrutado de su estancia con nosotros y apreciamos sus elogios sobre nuestra propiedad. Esperamos que nos elija cada vez que sus viajes le traigan a la zona.