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Anmeldelser av Sonder The Hogg Palace

3.5 out of 5
Sonder The Hogg Palace
401 Louisiana Street, Houston, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 380 av totalt 620 anmeldelser." "
Rangering på 8 − Bra. 102 av totalt 620 anmeldelser." "
Rangering på 6 − Grei. 57 av totalt 620 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 620 anmeldelser." "
Rangering på 2 − Forferdelig. 52 av totalt 620 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Steven

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

6/10 – Grei

Joanna

Reiste med en gruppe
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Overall the stay was okay. The room was clean and fully equipped with all essentials. Nice layout and design. The area is quiet and seemed safe. CVS right down the straight which was great for grabbing water. Prior to arrival, i reached out with some questions and was responded to promptly and professionally. However, upon arrival we were not greeted at all by the woman at the "front desk". We paid extra for early check in at 1pm but arrived at 12pm and wanted to leave our bags while we got something to eat to kill time. The front desk agent did not greet or even speak to us, just simply looked up at us. We asked about the bags and she simply pointed to a door leading to the management office and told us to put them in there. Sign on the door said they are not responsible for your belongings and office will close at 5pm. We came back around 1:30 to find no one at the desk and the management office locked. Called the numbered at the desk and had to wait for someone to come unlock it. As far as our room, everything looked great other than the mold growing on the bathroom ceiling. Nice property but would not stay again just based off the lack of hospitality and the mold on the ceiling that needs repair.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Blake

Likte: Renhold og overnattingsstedets bygg og tilstand
No complaints!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

david

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Cozy and spacious
Bodde her 1 natt i mai 2024

10/10 – Utmerket

john

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Christopher og Healdsburg

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
As a business traveler, I reserved Sonder's Hogg Palace in lieu of a hotel room, seeking 1) more space and 2) a full kitchen. Both of my needs were nicely met. I also found the space to be surprisingly quiet, even with the downtown area just outside the window. I did not have a car, though the parking appeared easy and plentiful.
Bodde her 3 netter i mai 2024

4/10 – Dårlig

charisma

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Sonder den 16. mai 2024
Thanks for staying with us, Charisma! Please let us know if there was anything we could've done to improve. We hope to host you again soon.

10/10 – Utmerket

Hollow

Likte: Renhold og overnattingsstedets bygg og tilstand
booked this for my bday week and it immediately felt like a second home to me. I hope and I will to come back here again this same year. I wish I could live here permanently, it’s so perfect! that queen bed felt like a king to me. the wood floor did feel pretty fragile so i was kinda scared walking bc i didn’t wanna break any floors, but other than that, i’d love to come back to the same room and hopefully for longer.

8/10 – Bra

Gisselle

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

10/10 – Utmerket

Brianna

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay near everything
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Francesca og Katy

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I have stayed with Sonder at least 12 times and this was a disappointing stay. I reserved a Deluxe 1 Bedroom. When I arrived, I entered and the bed was sitting directly in front of the door with a partition that was hung from the ceiling. The doors were dirty and old and the unit could have used some fresh paint. When I contacted customer service, the representative was argumentative to the point that I had to provide pictures and a video to be believed that I in fact did not have a 1 Bedroom that was an actual "room" with a door and walls. I was told that there were no other units. I searched and found an available unit and brought it to the attention of the representative who informed me that moving to another (smaller) unit would be an additional cost. This made no sense to me as I was paying a higher amount and the website's price for the studio was less. After a lot of back and forth, I compromised and agreed to the studio and figured I would alert management of the unfair pricing, after my stay. The studio was smaller, but definitely cleaner and more up to date. However, when it came time to sleep, it was awful. The air conditioner kept me up all night and there was a stranger sound of water streaming each time the AC turned on and off. It went on all night. There was also no full length mirror, only the bathroom mirror over the sink and the shower curtain and rod fell as I was showering. The second unit was aesthetically more pleasing but it was an unpleasant stay.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Amelia

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Quiero platicarles de la muy mala experiencia que hemos vivido esos días. El jueves que llegamos pagamos el estacionamiento, por desgracia nuestra pick up no cupo, me dijeron que me iban a a rembolsar el dinero, y hasta ahorita no he recibido ningún reembolso. Nuestro plan era disfrutar ahí en el departamento la estadía con nuestra nieta de 10 meses. Nuestra primer noche fue fatal, ya que el A/C hace un ruido tremendo, cada vez que el A/C prendía nuestra nieta se despertaba, era un ruido estruendoso. Eso fue todas las 4 noches. El viernes muy de mañana nos levantaron porque el personal de mantenimiento tenía que entrar a las 8:00 am para ver las paredes porque el departamento tenía goteras. Efectivamente el agua se trasmina por las columnas. Mas tarde volvieron a entrar para arreglar una fuga en el boiler (heater). Después tuvieron que entrar para arreglar la persiana, ésta no bajaba, tuvieron que arreglarla. Sábado y domingo hubo lluvias muy fuertes, para nuestra sorpresa no solo era la gotera en la columna, había dos gotera en el techo, tuvimos que poner ollas y toallas para que el departamento no se mojara. Abajo del mueble de la TV había una fresa seca podrida y para cerrar con broche de oro el elevador no funcionó el domingo. Somos una familia que viajamos muchísimo por muchas partes del mundo y jamás habíamos vivido algo así. Nos sentimos frustrados, robados porque ustedes sabían de todos estos detalles. No está para rentarse.
Bodde her 4 netter i mai 2024

8/10 – Bra

Cheyenna

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Really enjoyed our stay and the contactless check in and out. The only thing i would have liked was hand soap in the bathroom and a blanket in the living room. Bed was okay. Views were awesome. HUGE bathroom space and walk in closet.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Abdulrahman

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 5 netter i april 2024

10/10 – Utmerket

Matthew

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
I couldn’t be more happier with Sonder and its properties. Firm believer and will never choose anything else. Huge windows in downtown Houston, extremely clean, comfortable bed, it is downtown area so the guy yelling at himself outside is harmless lol. Very fun and active place. Will be back and only with Sonder
Bodde her 1 natt i april 2024

8/10 – Bra

Christine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at Sonder The Hogg Palace was good overall. The decor is what I call “industrial chic” - exposed ductwork and concrete, super high ceilings, lots of metal and such. I liked it. The kitchen was reasonably well equipped, although missing some basics like a dishcloth and hand soap. No hand soap in the bathroom either. The suite was surprisingly noisy - we could hear a neighbor’s phone conversation - and there was a dog on the other side who barked for an hour. The bedroom is SUPER dark at night, good if you want to sleep late. It would be nice not having to log into an “app” merely to get info about the unit. In spite of those minor things, I would stay here again.
Bodde her 2 netter i mai 2024

8/10 – Bra

Marcus

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay in downtown Houston area.
Bodde her 2 netter i april 2024

8/10 – Bra

Lixeliz

Bodde her 2 netter i april 2024

6/10 – Grei

Lanita

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 5 netter i april 2024

10/10 – Utmerket

Abraham

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 4 netter i april 2024

10/10 – Utmerket

Luis Angel

Bodde her 3 netter i april 2024

10/10 – Utmerket

Yifang

Reiste med familie
Very spacious and modern at a great location. Check in/out was easy. We will definitely look for Sonder next time we travel.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Maurice

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The area is primo... middle of downtown Houston. Really didn't need a rental car if youre planning on exploring the downtown or midtown area. Shared riding to local clubs were less than 10$ and parking on the streets are free after 6pm and all day sunday. The property was very comfortable and was a whole vibe. I had a ball. Cant wait to go back.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Tayden

Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful room, and perfect location. Will be back!
Bodde her 2 netter i april 2024

2/10 – Forferdelig

gerard

Bodde her 1 natt i april 2024
Svar fra Sonder den 17. apr. 2024
Hi Gerard, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

10/10 – Utmerket

Nadine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was a great unit. Very quiet but locally lots to do with a good night life.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Naudia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I loved this stay with Sonder at the Hogg palace, it overly exceeded my expectations in a good way! I was actually very sad I had to leave.
Bodde her 2 netter i april 2024

8/10 – Bra

LaToya

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. I recommend that you read all the instructions before arriving because they're a bit confusing when you get there. The only complaint that I have is for the air condition wasn't cold enough even when I put it on 68 and on to be colder, it went to 74 degrees in the room by morning.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Joel

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in . Host was very helpful and quick to respond. Room was beautiful
Bodde her 2 netter i april 2024

8/10 – Bra

Kaine og Anaheim

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s a comfortable place to stay
Bodde her 3 netter i april 2024

10/10 – Utmerket

Lucia

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
El lugar está padrísimo ! Nos encantó la ubicación ! Definitivamente volveremos
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Brandel

Likte: Renhold og overnattingsstedets bygg og tilstand
This place is a hidden gem. I loved everything about the place. I have found my forever stay whenever I am visiting Houston.. The pricing was perfect. The quality was definitely for me. 10/10. It was also perfect for picture taking.. 📸📷
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Renay

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was a very good stay. It was clean and I able to enjoy a nice Easter dinner with my son. We also had a pleasant walk to the thearter.
Bodde her 2 netter i mars 2024

6/10 – Grei

Claudia

Bodde her 2 netter i mars 2024
Svar fra Sonder den 1. apr. 2024
Hi Claudia, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 – Utmerket

Jerry

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
In the heart of downtown, excellent parking options, rooms have everything you’ll need!!!
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Nina

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Amy

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very well set up rooms. Could live in them.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Deiqunette

Reiste med en gruppe
Likte: Renhold og fasiliteter
Parking not the best
Bodde her 3 netter i mars 2024

10/10 – Utmerket

German Vila og Miami

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Safe area and building
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michelle

Likte: Renhold og overnattingsstedets bygg og tilstand
Easy check in and out process and clean.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Daniel

Likte: Renhold og overnattingsstedets bygg og tilstand
Very clean and spacious
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Lisa og Houston

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The AC sounded like an 18 wheeler every time it came on and the refrigerator sounded like a tractor
Bodde her 5 netter i mars 2024
Svar fra Sonder den 12. mars 2024
Thank you for staying with us, Lisa. Your feedback is appreciated. Our team will look into your concerns and see if there is anything we can do to mitigate the noise from the appliances. We hope to host you again in one of our 40+ cities worldwide.

10/10 – Utmerket

david

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. Had a few questions while there, and they responded very quickly. We will definitely be back!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Connor

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Terrence

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Large room with complete kitchen and large refrigerator. Large comfortable bed and very quiet!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

David

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Will definitely get this place again when im back in houston
Bodde her 3 netter i januar 2024

8/10 – Bra

Emmanuel

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are very nice and well put together
Bodde her 2 netter i februar 2024

8/10 – Bra

Priscilla

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Pros: roomy, comfy bed, huge closet, full kitchen, good location near a lot of restaurants and walking distance to a cvs, underground parking, clean, responsive staff when we needed something. Cons: can get a little stuffy because the windows don’t open, needs a shade on the inside of the bathroom door (it has a glass center), some guests were too loud. Overall we loved our stay and would go back.

10/10 – Utmerket

Dane

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I love the industrial feel… parking garage was hard to figure out!! Some lady was getting railed next door though. I know this because at 5am we heard every freaking noise… I don’t know how that can be helped but Jesus it was loud.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Quashona

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My stay at Sonders was amazing! The property was very easy to find and the space was very accommodating I would definitely book again whenever i’m in the Houston area.