Resepsjon

Anmeldelser av Quality Inn Baytown - Houston East

2.5 out of 5
Quality Inn Baytown - Houston East
5222 Interstate 10 Hwy, Baytown, TX

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 69 av totalt 243 anmeldelser." "
Rangering på 8 − Bra. 84 av totalt 243 anmeldelser." "
Rangering på 6 − Grei. 50 av totalt 243 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 243 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 243 anmeldelser." "

7,8/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Steven

Bodde her 1 natt i april 2024
Svar fra Manager den 21. mai 2024
Hello Steven, We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to reach out to us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back in the future for an improved stay.

2/10 – Forferdelig

Kacy

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ive already sent in my complaint
Bodde her 1 natt i april 2024
Svar fra Manager den 25. apr. 2024
Hello Kacy, We appreciate your feedback and apologize for any inconvenience caused during your stay. Guest satisfaction is our top priority, and we will address your concerns with our team for future improvement. Thank you for bringing this to our attention.

8/10 – Bra

Luis Emilio Bolanos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hay parqueo gratuito
Bodde her 4 netter i mars 2024
Svar fra Manager den 23. apr. 2024
Hello Luis Emilio Bolanos,We appreciate your feedback regarding the free parking at our hotel. For any further inquiries or assistance, please feel free to reach out to our management team directly.

6/10 – Grei

BISWAJIT

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Manager den 23. apr. 2024
Hello BISWAJIT, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us with any specific feedback on your recent experience. We look forward to hearing from you soon.

6/10 – Grei

Kacy

Bodde her 1 natt i april 2024
Svar fra Manager den 18. apr. 2024
Hello Kacy, We appreciate you choosing to stay with us. Should you have any feedback to share about your experience, please feel free to reach out to us so we can address any concerns. We hope to have the opportunity to welcome you back in the future for an improved stay.

6/10 – Grei

Pablo

Bodde her 1 natt i april 2024
Svar fra Manager den 7. mai 2024
Hello Pablo, We appreciate you choosing to stay with us. If there are any specific areas you feel we could improve on, please do not hesitate to contact us directly. We look forward to potentially welcoming you back in the future.

2/10 – Forferdelig

Shonda

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing worked the manager are Expedia didn’t fix anything
Bodde her 3 netter i mars 2024
Svar fra Manager den 2. apr. 2024
Hello Shonda, We apologize for the inconveniences you experienced during your stay. Any concerns should have been addressed directly with our onsite team for immediate resolution. We recommend reaching out to our hotel directly for any further assistance with your concerns.

8/10 – Bra

Rochelle

Forretningsreisende
Likte: Renhold og personale og service
Time for a refresh, property is old and shows wear and tear
Bodde her 1 natt i februar 2024
Svar fra Manager den 3. mars 2024
Hello Rochelle,We appreciate your feedback and will share it with our team for future improvements. Thank you for bringing this to our attention.

10/10 – Utmerket

Aubry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was nice
Bodde her 2 netter i februar 2024
Svar fra Manager den 16. mars 2024
Hello Aubry,We are delighted to hear that you had an overall pleasant experience with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

10/10 – Utmerket

Bryanna

Reiste med familie, Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Manager den 14. feb. 2024
Hello Bryanna,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are thrilled to hear that you had a great experience with us. Should you have any feedback or suggestions, please feel free to reach out to us directly so that we can continue to improve our services. We hope to welcome you back soon!

10/10 – Utmerket

Dallas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a weird shaped shower, that was very interesting and lots of water pressure. It was dirt cheap and a lot better than I expected. Just pleasantly surprised.
Bodde her 1 natt i januar 2024
Svar fra Manager den 2. feb. 2024
Hello Dallas,Thank you for staying with us and sharing your positive experience! We are delighted to hear that you found our shower unique and enjoyed the ample water pressure. It's great to know that we exceeded your expectations and provided you with a pleasant stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 – Utmerket

Tijunae

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Manager den 31. jan. 2024
Hello Tijunae,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 – Bra

Hector

Bodde her 1 natt i januar 2024
Svar fra Manager den 20. jan. 2024
Hello Hector,Thank you for choosing our hotel for your recent stay. We're glad that you had a positive experience. We value your feedback and look forward to welcoming you back in the future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Manager den 13. jan. 2024
Dear Guest,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a fantastic experience with us. If there is anything else we can do to serve you better in the future, please don't hesitate to let us know. We hope to welcome you back soon for another memorable stay.

8/10 – Bra

Esperanza

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Manager den 26. des. 2023
Hello Esperanza,We're delighted to hear that you had a positive experience during your recent stay with us. We appreciate your support and are thrilled that we could contribute to a memorable stay. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another enjoyable stay.

10/10 – Utmerket

Lavon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For it to be in the middle of everything the way that it is. It’s quiet and peacful! At the same time your within walking distance from everything!
Bodde her 1 natt i november 2023
Svar fra Manager den 5. des. 2023
Hello Lavon,We're thrilled to hear that you enjoyed the convenient location of our hotel and found it to be quiet and peaceful. Being within walking distance of attractions is definitely a plus for our guests. We hope you had a great time exploring the area!

2/10 – Forferdelig

Marisela

Bodde her 5 netter i august 2023
Svar fra Manager den 30. sep. 2023
Hello Marisela,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Bra

Catrina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Manager den 31. aug. 2023
Hello Catrina,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
light
Bodde her 1 natt i juli 2023
Svar fra Manager den 21. juli 2023
Hi David,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 – Bra

Esperanza

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Manager den 19. juli 2023
Hello Esperanza,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Utmerket

Cindy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Manager den 14. juli 2023
Hello Cindy,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 – Bra

Vanessa

The lady at check in was very nice and polite. I appreciate her helping me checking in.
Bodde her 1 natt i juli 2023
Svar fra Manager den 7. juli 2023
Hello Vanessa,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 – Bra

Tyler

Likte: Personale og service
Bodde her 2 netter i april 2023
Svar fra Manager den 8. mai 2023
Hello Tyler,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 – Forferdelig

John

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Double charged, tv remote was broken, hotel stinks and dirty, housekeeping rude and obnoxious, hotel smells like mold and marijuana
Bodde her 1 natt i april 2023
Svar fra Manager den 15. apr. 2023
Hello John,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 – Utmerket

Isaac

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 2 netter i mars 2023
Svar fra Manager den 29. mars 2023
Hi Isaac,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

6/10 – Grei

Ricardo

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
No agradable
Toda la noche estuvo goteando el A/C y avía agua en le piso y me levante al baño y me moje mis pies. Y ni un descuento me dieron mal servicio
Bodde her 1 natt i mars 2023
Svar fra Manager den 20. mars 2023
Hello Ricardo,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 – Forferdelig

Francisca

Bodde her 1 natt i januar 2023
Svar fra Manager den 10. jan. 2023
Hello Francisca, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The lobby of this hotel is nice. However, when I got to the room, two of three lampshades were broken(one of which I fixed myself). Also, there happened to be a small splatter of blood on the mirror(it may have been missed while cleaning up). The bathroom seemed to be clean from what I could see. The desk receptionist seemed to be very apologetic when I told her.
Bodde her 1 natt i desember 2022
Svar fra Manager den 15. des. 2022
Hello Guest, Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

8/10 – Bra

Juan

Bodde her 1 natt i november 2022
Svar fra Manager den 2. des. 2022
Hello Juan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Personale og service og fasiliteter
Good for the money could use some updates. Staff extremely friendly.
Bodde her 1 natt i oktober 2022
Svar fra Manager den 4. okt. 2022
Hello Michael,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and your insights regarding our updates. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Manager den 17. aug. 2022
Hello Gary, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 – Bra

Ana Deisy

Bodde her 1 natt i juni 2022
Svar fra Manager den 26. juni 2022
Hello Ana Deisy, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

8/10 – Bra

Jaime

Forretningsreisende
Likte: Personale og service
The hotel was clean, quiet, and near the freeway.
Bodde her 2 netter i april 2022
Svar fra Manager den 25. apr. 2022
Hello Jaime, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 – Utmerket

Jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Place to Stay
The bathroom ceiling was the ONLY thing I could comment on negatively (needed minor repair). The art on the walls was not my first choice. Everything else was fine. Microwave and fridge was nice touch. Clean, comfortable. Not plush, but I prefer simple to fancy. I didn't swim, but the pool area looked nice. I forgot something in my room and got a call. What thoughtfulness! I've stayed at much nicer places and left things much more valuable and never saw them again!
Bodde her 3 netter i mars 2022
Svar fra Raj den 21. mars 2022
Thank you very much for that sir!

2/10 – Forferdelig

Casharon

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2022
Svar fra Manager den 6. feb. 2022
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 – Bra

Desiree

Likte: Renhold, personale og service og romkomfort
The workers were wonderful, however I wanted to change the booking date just shorter by ONE day an it was impossible then to find out I ordered a “double standard Queen” even with the picture on here being a 2 bed room, that is NOT what I was getting according to them that means it’s one full bed. Lol how that makes any sense I don’t know but that’s what I was told. That’s on hotels.com though. Not okay at all. The hotel did help me I still had to pay full precise though. They need to upgrade bedding Atleast. Overall not bad. Just wish that had been made clear.
Bodde her 3 netter i oktober 2021
Svar fra Manager den 4. nov. 2021
We can't thank you enough for sharing your feedback with regards to our bed and also our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy Customer
Awesome! Great service and cleanliness and quiet. And I got this room on last minute. Very satisfied!
Bodde her 1 natt i september 2021
Svar fra Manager den 28. sep. 2021
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our service and room. We appreciate you taking the time to share your experience.

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Huge Shower!!
Room was very comfy and clean. We slept like babies. The shower was huge with great water flow.
Bodde her 1 natt i august 2021
Svar fra Manager den 3. aug. 2021
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our shower and comments about our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pretty good
The room was small, no bathtub, only shower, bed wasn’t that comfortable but the room was clean and that means a lot now days when it comes to motels.
Bodde her 1 natt i juli 2021
Svar fra Manager den 3. juli 2021
We appreciate the comments, especially with regards to your opinion of our bed and your comments about our shower. We hope to someday have another opportunity to host your stay.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mai 2021
Svar fra Manager den 6. juni 2021
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

8/10 – Bra

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Older hotel however very clean!
Amazing customer service from the moment I walked in the door. Great location! Hotel is older however very clean.
Bodde her 1 natt i mai 2021
Svar fra Manager den 14. mai 2021
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our location and also our service. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 – Bra

Flor

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was disappointed with the no breakfast at all.
Bodde her 1 natt i april 2021
Svar fra Manager den 26. apr. 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was ok just the noise from the freeway other than that everything is OK
Bodde her 1 natt i april 2021
Svar fra Manager den 13. apr. 2021
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No breakfast offered - no even a breakfast bar or a piece of fruit.
Bodde her 1 natt i april 2021
Svar fra Manager den 6. apr. 2021
Thank you for your review and comments regarding our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

6/10 – Grei

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2021
Svar fra Manager den 3. apr. 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mars 2021
Svar fra Manager den 1. apr. 2021
It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worth it.
Very nice hotel, staff was friendly and professional.
Bodde her 1 natt i februar 2021
Svar fra Manager den 6. mars 2021
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 – Bra

Janis

Bodde her 1 natt i februar 2021
Svar fra Manager den 4. mars 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Was not able to stay at the property even though Travelocity booked it and I drove for over an hour to get there. Even though we are in severe winter storm, if the property was not available or able to rent to those in need, they should’ve made it known to ‘booking sites’ that their property is offline. This will definitely turn me off from the property AND Travelocity.
Bodde her 1 natt i februar 2021
Svar fra raj den 18. feb. 2021
I am truly sorry for that however all of our third parties were aware. We told them including travelocity that we werent operating fully. So please dont say that about us and contact your third party.

8/10 – Bra

Linda

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2021
Svar fra Manager den 4. feb. 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,