Dear Alicia, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize that our dining options did not meet your expectations and that there were no options to obtain additional toiletries. We will be sharing your comments with our kitchen staff, as we are continuously striving to improve our guest experience and better our services. While this does not change your experience with us, please know that our team is always available to assist to the best of our ability and facilitate any transportation you may need. We hope you will stay with us again so that we may make your next stay perfect. Best Regards, Anthony Smetana Director of Room Operations

Dear Ann, Thank you for staying with us at Marriott Marquis Houston and for taking the time to share your experience with future travelers. We love knowing that you enjoyed our wonderful hotel and that our culinary selection exceeded your expectations. It was truly a pleasure to host your visit and we hope you will stay with us whenever you visit the Houston area. Best Regards, Anthony Smetana Director of Room Operations

Dear Joseph, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the concerns that you experienced with the in-room dining and for the concerns that you experienced with your room keys. We will be addressing these comments with our teams to ensure that we prevent instances like this from being repeated. We will also be reinforcing the importance of providing warm, attentive, and exceptional service during every interaction. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Anthony Smetana Director of Room Operations

Dear Bridjite, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Marriott Marquis Houston. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards, Anthony Smetana Director of Room Operations

Dear Kelsey, Thank you for staying with us and for your review. It is nice to know you enjoyed many aspects of your stay with us; however, we apologize for the concerns you had with our restaurant staff and the wrist bands, and for any frustration this caused. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. We would like to assure you that we will be addressing this with our team to determine what went wrong and prevent instances like this from being repeated. We appreciate your patience and hope you will stay with us again. Best Regards, Anthony Smetana Director of Room Operations

Dear Chenevial, It is rewarding to know you loved your stay! All of us here at Marriott Marquis Houston look forward to making many more great memories with you. Thank you for choosing us during your time in Houston. Best Regards, Anthony Smetana Director of Room Operations

Dear Hugo, Thank you for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted you enjoyed our style, comfort, and convenience! We deeply regret the concerns that you experienced with our parking. We will be using this information as we continue to plan for future upgrades. We hope you will come back and see us soon so that we may make your next stay perfect. Best Regards, Anthony Smetana Director of Room Operations

Dear Bryan,Thank you for staying at our hotel and for posting your experience. Our goal is always on the comfort and satisfaction of our guests; therefore, we apologize for the concerns you had with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Eduardo, Thank you for recent visit with us. We are grateful for your kind remarks regarding our clean rooms. We would like to sincerely apologize that we did not meet your expectations regarding the remainder of your stay. We hope you will stay with us again so that we may make your next stay truly exceptional. Best Regards, Anthony Smetana Director of Room Operations

Dear Markus, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit. Best Regards, Anthony Smetana Director of Room Operations

Dear Revens, Thank you for the excellent comments regarding your stay at the Marriott Marquis Houston. We love hearing how much you enjoyed the breathtaking views that we have to offer. We appreciate you taking the time to share your experience, and we look forward to seeing you again! Best Regards, Anthony Smetana Director of Room Operations

Dear Anthony,Thank you for being our guest at the Marriott Marquis Houston. We are pleased that we could provide you with an outstanding stay, and we appreciate your generous comments about our associates. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us whenever your travels bring you to Houston!Best Regards, Anthony SmetanaDirector of Room Operations

Dear Harry, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Best Regards, Anthony Smetana Director of Room Operations

Dear Matthew, Thank you for taking the time to share your feedback with us, and we appreciate the discussion we had with you one-on-one. We would like to sincerely apologize that you did not receive the luxurious experience that you deserved. We deeply regret the frustrations that you experienced due to our valet and for the increased traffic. We have reviewed this with our valet team so that we may be better prepared for the future and take the steps to prevent instances like this from being repeated. We would also like to assure you that we take the cleanliness and upkeep of our hotel very seriously and will be addressing the oversights made in the preparation of your room with our housekeeping team and our restaurant team. We would like to assure you that these concerns were an isolated incident, and we hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Anthony Smetana Director of Room Operations

Dear Roberto, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Best Regards, Anthony Smetana Director of Room Operations

Dear Charles, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels. Best Regards, Anthony Smetana Director of Room Operations

Dear Miles,Thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Marriott Marquis Houston!Best Regards, Anthony SmetanaDirector of Room Operations

Dear Sidney, We deeply apologize for any disappointments you encountered during your stay. We're committed to providing exceptional hospitality to every guest, and we would be honored to have the chance to show you the outstanding stay you deserve in the future. Best Regards, Anthony Smetana Director of Room Operations

Dear Saul, We appreciate you taking the time to leave your kind rating for Marriott Marquis Houston. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon! Best Regards, Anthony Smetana Director of Room Operations

Dear Soohee, Thank you for taking the time to evaluate our hotel. We are dedicated to providing our guests with an exceptional stay, and we deeply regret that this was not your experience. We are truly sorry for any disturbances that you experienced due to our surrounding area. Please know that your safety, security and comfort are our highest priorities, and our team is always available to address any concerns you have. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Best Regards, Anthony Smetana Director of Room Operations

Dear Joyce, Thank you for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted to know how much you enjoyed our exceptional staff, wonderful hotel, and beautiful pool! We hope you will come back and see us soon. Best Regards, Anthony Smetana Director of Room Operations

Dear Colin, Thank you for being our guest and for writing such a great review. We are delighted that our service and accommodations exceeded your expectations and that you particularly loved floating down our Texas-shaped lazy river and relaxing in our infinity pool. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Marriott Marquis Houston! Best Regards, Anthony Smetana Director of Room Operations

Dear Natalia,On behalf of our team at Marriott Marquis Houston, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Houston.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Marissa, It is rewarding to know you loved your stay! All of us here at Marriott Marquis Houston look forward to making many more great memories with you. Thank you for choosing us during your time in Houston. Best Regards, Anthony Smetana Director of Room Operations

Dear Erica,Thank you for choosing the Marriott Marquis Houston during your visit and letting us know how much you loved our great location! Overlooking Discovery Green Park, our guests are just steps from George R Brown Convention Center and minutes from Minute Maid Park and the Toyota Center. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to Houston. Best Regards, Anthony SmetanaDirector of Room Operations

Dear Valued Guest,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Mariluz, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Marriott Marquis Houston. We look forward to welcoming you back on your next visit! Best Regards, Anthony Smetana Director of Room Operations

Dear Luisa,Thank you for choosing us for your visit to Houston. Our top priority is customer satisfaction; therefore, we regret to learn that you were not pleased with certain aspects of your visit. Our hotel fees are listed on our website, and we apologize if this was not adequately communicated to you. We value hearing from our guests, and we appreciate your feedback. Thank you once more, and we hope you will reconsider and stay with us again.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Keish,Thank you for the kind review of Marriott Marquis Houston. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to Houston.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Teresa, Thank you for being our guest at the Marriott Marquis Houston. We are grateful for you taking the time to mention our associate's devotion to exceptional hospitality. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We are also pleased to know that our location, putting you only minutes from Minute Maid Park, made your stay truly memorable. We hope you will choose us whenever your travels bring you to Houston! Best Regards, Anthony Smetana Director of Room Operations

Dear Chuckie,We are happy you chose the Marriott Marquis Houston for your recent visit to Houston. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Estalee, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Marriott Marquis Houston; we hope to see you again soon. Best Regards, Anthony Smetana Director of Room Operations

Dear Courtney,Thank you for your review regarding your stay at the Marriott Marquis Houston. We are delighted to see we exceeded your expectations! Our highest priority is making sure every guest has a relaxing, memorable experience, and we are glad we made that happen for you. We take great pride in offering thoughtful, genuine service. Thank you for mentioning Laura by name and how she made your stay even more memorable. We will be sure to share your kind words with her. It was our pleasure to serve you, and we hope to have you back with us again in the future.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Angela, Thank you for visiting us during your trip to Houston. We love knowing that you enjoyed your stay with us. We understand that when staying with us comfort and a good night’s rest is absolutely essential; therefore, we would like to sincerely apologize for the disturbances that you experienced due to the location of your room. While this does not change your experience with us, please know that our team is always available to make your stay as pleasant as possible. Thank you for staying with us at the Marriott Marquis Houston and we hope you will stay with us again soon. Best Regards, Anthony Smetana Director of Room Operations

Dear Grace, On behalf of our staff, thank you for the excellent rating. We are pleased to know how much you loved your time with us. Ideally located, our hotel is the perfect place to work, play, connect, and relax! All of us at the Marriott Marquis Houston look forward to having you visit with us again. Best Regards, Anthony Smetana Director of Room Operations

Dear George, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Marriott Marquis Houston; we hope to see you again soon. Best Regards, Anthony Smetana Director of Room Operations

Dear Mark, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Houston. It was our pleasure accommodating you. We hope you will make Marriott Marquis Houston your home away from home whenever your travels bring you to our area. Best Regards, Anthony Smetana Director of Room Operations

Dear Athanasios,On behalf of our team at Marriott Marquis Houston, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Houston.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Daniel, Thank you for being our guest at the Marriott Marquis Houston. We are pleased that we could provide you with an outstanding stay, and we appreciate your generous comments about how our associates could make your stay seamless and memorable. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us whenever your travels bring you to Houston! Best Regards, Anthony Smetana Director of Room Operations

Dear Raul, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Marriott Marquis Houston. We'd love to host you again someday for yet another unforgettable visit. Best Regards, Anthony Smetana Director of Room Operations

Dear Marco,Thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. However, we are sorry you had some service issues in your room. We aim to exceed your expectations and go above and beyond for our guests. Therefore, we regret this was not your experience. We hope you will consider us whenever you return to the area.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Yolanda,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Houston. It was our pleasure accommodating you. We hope you will make Marriott Marquis Houston your home away from home whenever your travels bring you to our area.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Jonathan,Thank you for taking the time to write about your experience at Marriott Marquis Houston. We take great pride in delivering excellent service; our staff is committed to making sure that our guests enjoy their stay so thank you for appreciating their efforts. It is great when guests recognize their hard work. We hope you will choose to stay with us again on your next visit to the area.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Jeremy, Thanks for the outstanding rating! We are delighted your time at Marriott Marquis Houston was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Best Regards, Anthony Smetana Director of Room Operations

Dear Carli,Thank you for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted you enjoyed our style, comfort, and convenience! We appreciate you mentioning how much you loved experiencing downtown, and we hope you will come back and see us soon.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Lesley,Thank you for being our guest at Marriott Marquis Houston. We love knowing you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Alicia, Lisa, and Braquel; we appreciate that you mentioned them by name. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Tatiana,Thank you for your review of our hotel. Our primary focus is on meeting the needs of our guests and providing them with an outstanding visit. Therefore, we hope you will accept our sincere apologies for the lack of attentiveness you received from one of our associates concerning parking. Your feedback is truly appreciated as we identify areas of our hotel to further enhance. We are glad to see we met the majority of your expectations and we hope to welcome you back on your next visit to Houston. Best Regards, Anthony SmetanaDirector of Room Operations

Dear LaTina,Thank you for choosing the Marriott Marquis Houston for your anniversary celebrations. We are pleased we exceeded your expectations and that you and your husband particularly enjoyed our rooftop infinity pool and lazy river. We are delighted to hear that our team, especially Matthew, made your visit special. We look forward to sharing your compliments with everyone. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Thayleor,On behalf of our team at Marriott Marquis Houston, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Houston.Best Regards, Anthony SmetanaDirector of Room Operations

Dear Kristina,On behalf of our staff, thank you for the excellent rating. We are pleased to know how much you loved your time with us. Ideally located, our hotel is the perfect place to work, play, connect, and relax! All of us at the Marriott Marquis Houston look forward to having you visit with us again.Best Regards, Anthony SmetanaDirector of Room Operations