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Anmeldelser av InterContinental Houston, an IHG Hotel

4 out of 5
InterContinental Houston, an IHG Hotel
6750 Main St, Houston, TX

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 783 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 131 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1007 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Øyvind Lothe

Bodde her 3 netter i november 2023
Svar fra Director of Rooms den 19. des. 2023
Dear Oyvind Lothe,We are delighted to hear that you had a great stay experience. Thank you for choosing InterContinental Houston. We look forward to your return.Sincerely,Ruben Wong / Director of Rooms

10/10 – Utmerket

Stig

Bodde her 3 netter i november 2023
Svar fra Director of Rooms den 6. des. 2023
Dear Stig,Thank you for sharing your stay experience and we are pleased to hear you had a great stay experience. We appreciate you choosing InterContinental Houston and we forward to welcoming you back soon.Kind regards,Ruben Wong / Director of Rooms Division

2/10 – Forferdelig

Natosha

Reiste med partner
Likte ikke: Renhold og personale og service
The room had a bad smell and the manager stated she’d comp me breakfast which was included in my stay because I paid extra but they stated wasn’t even though I sent them my receipt
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very professional and polite staff. Room was very clean and updated. Very pleased with stay at this hotel. Will book there again!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Malcolm

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for the Zoo, Museums & NRG Stadium
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Vanessa

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I was harassed by another person that was staying there and management did nothing to clear the situation. They changed our rooms. The man came out the room in his underwear.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Cesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy conveniente
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Krista

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Trang

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
sink and bathtub water flow is too low to use
Bodde her 5 netter i april 2024
Svar fra Director of Rooms den 1. mai 2024
Dear Trang,I am sorry to hear that your stay was less than perfect due to some plumbing issues. I have sent you a separate E-mail with my return contact details. Kindly reach out if there's any further assistance I could offer.Sincerely,Ruben Wong / Director of Rooms

10/10 – Utmerket

Joy Lynn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent!
Bodde her 2 netter i april 2024
Svar fra Director of Rooms den 30. apr. 2024
Dear Joy Lynn,We are delighted to hear that you appreciated the excellent service from our team. Thank you for choosing InterContinental Houston.We look forward to welcoming you back soon!Kind regards,Ruben Wong / Director of Rooms

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was amazing start to finish. Great location. Highly recommend getting club access, food was great and staff amazing in there.
Bodde her 3 netter i mars 2024
Svar fra Rooms Controller den 28. apr. 2024
Dear Micheal, Thank you for sharing your stay experience. I am pleased to hear that you have enjoyed the amenities and services of the InterContinental Houston!We look forward to welcoming you back soon!Kind regards,Maria Tamez / Rooms Controller

4/10 – Dårlig

Shirin

Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Director of Rooms den 25. apr. 2024
Dear Sharin,I am sorry to hear that you did not have a great stay experience. I would love to connect with you to hear further details about your hotel stay. Please contact the hotel directly and ask for me by name so we may discuss this.Sincerely,Ruben WongDirector of Rooms

6/10 – Grei

Ramzi

Bodde her 3 netter i april 2024

10/10 – Utmerket

Vijay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Vijay, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Ashley, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Corey

Bodde her 1 natt i april 2024
Svar fra Rooms Controller den 12. apr. 2024
Dear Corey, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Alanna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a great stay at InterContinental House. A wonderful experience and stay for a wellness weekend!
Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Alanna, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Niraj

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Centrally located. Breakfast menu is very limited, would make sense to book room without breakfast.
Bodde her 1 natt i januar 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Niraj, We are delighted that you had a great stay experience although our breakfast options were unsatisfactory. Thank you for your feedback, we will take it into consideration. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Niraj

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Centrally located. Breakfast menu is very limited, would make sense to book room without breakfast.
Bodde her 4 netter i januar 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Niraj, We are delighted that you had a great stay experience although our breakfast options were not satisfactory. Thank you for your feedback, we will take it into consideration. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

2/10 – Forferdelig

SERGIO LUIS GUILLIN og Huixquilucan

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Service not adequated
Bodde her 6 netter i mars 2024
Svar fra Rooms Controller den 18. apr. 2024
Dear Sergio Luis Guillin, thank you for your feedback it is greatly appreciated. This gives us opportunity for better training in the future. We will share your feedback to the team and if there is anything else you need from us please contact us directly. Maria Tamez/ Room Controller

10/10 – Utmerket

lionelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed our stay here. Area was very quiet. Property was clean and beautiful. Would stay again.
Bodde her 3 netter i mars 2024
Svar fra Rooms Controller den 6. apr. 2024
Dear Lionelle, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Tammie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Rooms Controller den 6. apr. 2024
Dear Tammie, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Ye

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Rooms Controller den 6. apr. 2024
Dear Ye, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Candice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff and convenient location
Bodde her 4 netter i mars 2024
Svar fra Rooms Controller den 6. apr. 2024
Dear Candice, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Brannons

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean. Be prepared to pay the valet $39 and self parking was $29. I’m in wheelchair and it was 12:20am. So we decided probably no close spots. There was no discount for the valet. The checkout was 12 but we had to leave early. Great for dr appts very accommodating in room.
Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 8. apr. 2024
Dear Brannons, We are delighted that you had a great stay experience. Unfortunately, our parking is a 3rd party service therefore we cannot make changes to the pricing, our apologies for the inconvenience. However, we look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

shelby

Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 29. mars 2024
Dear Shelby, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Candy og Purcell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the property, very elegant and clean and the transportation to and from Rodeo Houston was top notch.
Bodde her 2 netter i mars 2024
Svar fra Rooms Controller den 8. apr. 2024
Dear Candy, We are delighted that you had a great stay experience and enjoyed the shuttle service. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Luis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Need to have more handicap access in bldging .
Bodde her 2 netter i mars 2024
Svar fra Rooms Controller den 8. apr. 2024
Dear Luis, Thank you for providing your feedback and our sincerest apologies that we fell short meeting your expectations. Please contact the hotel directly and ask for me by name if I can provide any further assistance. Sincerely, Maria Tamez/ Rooms Controller

2/10 – Forferdelig

Peter og Denver

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not what to expect from this hotel.
Bodde her 2 netter i mars 2024
Svar fra Director of Rooms den 24. mars 2024
Dear Peter,I am sorry to hear that you did not have a great stay experience. I would love the opportunity to connect to hear further details of what led to your stay dissatisfaction. At your convenience, please contact the hotel directly and ask for me by name so we may discuss.Sincerely, Ruben Wong / Director of Rooms

10/10 – Utmerket

Leanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Michael Stephens - Front Desk Manager den 24. mars 2024
Good Afternoon Leanna,Thank you for taking the time to let us know about your experience, and we hope to see you back again soon!

10/10 – Utmerket

DON

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, nice rooms
Bodde her 2 netter i mars 2024
Svar fra Michael Stephens - Front Desk Manager den 24. mars 2024
Good Afternoon Don,Thank you so much for choosing to stay with us at the InterContinental Houston, we are so pleased to hear that you enjoyed the location and our rooms during your stay! Thank you for taking the time to let us know about your experience, and we hope to see you back again soon!

10/10 – Utmerket

Beth

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 3 netter i mars 2024
Svar fra Rooms Controller den 21. mars 2024
Dear Beth, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Valerie

Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 8. apr. 2024
Dear Valerie, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Sonja

Reiste med partner
I love all the extras.. besides being the cleanest and most comfortable hotel, I love the rodeo shuttle, bar and restaurant!! It’s got everything!! We stay here every year and it never disappoints us!! Great staff too!!
Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 21. mars 2024
Dear Sonja, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Destiny

Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 6. apr. 2024
Dear Destiny, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

JERILYN

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in went well as expected! Nice staff and very nice valet staff. We had a nice view from our room. Room was clean. I reserved the room because it has a bathtub so I can give my toddler a bath. The plug for the bath didn’t work so the water kept draining. So, that made it difficult to clean him. And in the shower stall we found someone’s lighter so they just have been smoking in the room. Other than those two things we had a nice time and room service was fast, efficient and the food tasted good!
Bodde her 1 natt i mars 2024
Svar fra Director of Rooms den 11. mars 2024
Dear Jerilyn,Thank you for sharing your stay experience. On behalf of the team, please accept my sincerest apologies for the failures in service you have outlined. These are certainly shared with our team. Please feel free to contact the hotel directly and ask for me by name if I am of any assistance.Sincerely,Ruben Wong / Director of Rooms

10/10 – Utmerket

Andrew

Bodde her 3 netter i januar 2024
Svar fra Director of Rooms den 12. mars 2024
Dear Andrew,I am pleased to hear that you had a great stay experience. We look forward to welcoming you back soon! Kind regards, Ruben Wong / Director of Rooms

10/10 – Utmerket

Behroz og Johns Creek

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its a convenient location to MD Anderson
Bodde her 3 netter i mars 2024
Svar fra Director of Rooms den 11. mars 2024
Dear Behroz,Thank you for choosing InterContinental Houston. We are glad to hear you had a great stay experience. We look forward to welcoming you back soon!Kind regards,Ruben Wong / Director of Rooms

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i mars 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Catherine, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Katherine, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Carole

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kind staff & modern vibe
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Carole, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Greg, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Brandi

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was amazing
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Brandi, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Anita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 5. mars 2024
Dear Anita, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Kelly

Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 21. mars 2024
Dear Kelly, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

8/10 – Bra

Cristina

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Todo estuvo bien excepto el baño. Encuentro la tina sin uso y la cortina es incomoda. Las imagenes que muestran en la pagina vienen regaderas normales con puertas de cristal y no cortina y tina que es por demas incomoda.
Bodde her 3 netter i februar 2024
Svar fra Director of Rooms den 11. mars 2024
Dear Cristina,Thank you for providing your feedback and our sincerest apologies that there were a few service issues. Please contact the hotel directly and ask for me by name if I can provide any further assistance.Sincerely,Ruben Wong / Director of Rooms

10/10 – Utmerket

Dana

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, the hotel was great. The food was great and the stay was great. Hotel staff were friendly and wonderful. I really don’t have anything negative to say it was a great experience. I will most definitely recommend and come back myself.
Bodde her 2 netter i februar 2024
Svar fra Rooms Controller den 24. feb. 2024
Dear Dana, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

Jacob

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Valet parking and reception was excellent
Bodde her 2 netter i februar 2024
Svar fra Rooms Controller den 24. feb. 2024
Dear Jacob, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller

10/10 – Utmerket

CARINA og Houston

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed the for 5 days -frim the 13th to the 18th Feb, 2024. It is mostly a "business -like" hotel in terms of decor and amenities. The best parts were the restaurant and bar, where you can have delicious meals and good drinks at typical prices for a 4 - star hotel They advertise a shuttle but we were never able to take it. Other than that. It is very convenient if you need to go to medical appointments.
Bodde her 5 netter i februar 2024
Svar fra Director of Rooms den 11. mars 2024
Dear Carina,Thank you for choosing InterContinental Houston! I am pleased to hear that you've enjoyed our offerings in the restaurant and bar. We hope to have the opportunity to have you back in the future.Sincerely,Ruben Wong / Director of Rooms

10/10 – Utmerket

Daniiar

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience! Excellent staff and service
Bodde her 1 natt i februar 2024
Svar fra Rooms Controller den 24. feb. 2024
Dear Daniiar, We are delighted that you had a great stay experience. We look forward to welcoming you back soon. Kind regards, Maria Tamez / Rooms Controller