Utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av Hyatt Regency Houston/Galleria

4 out of 5
Hyatt Regency Houston/Galleria
2626 Sage Road, Houston, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 796 av totalt 1420 anmeldelser." "
Rangering på 8 − Bra. 328 av totalt 1420 anmeldelser." "
Rangering på 6 − Grei. 129 av totalt 1420 anmeldelser." "
Rangering på 4 − Dårlig. 88 av totalt 1420 anmeldelser." "
Rangering på 2 − Forferdelig. 79 av totalt 1420 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Sigve

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 5 netter i april 2022
Svar fra Customer Service den 6. mai 2022
Thank you for the feedback, Sigve. We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 – Bra

Ken

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
I had a nice stay at this hotel. Great location and good restaurant close by.
Bodde her 1 natt i august 2021

8/10 – Bra

Ken

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great staff
Great hotell with warm and friendly staff.
Bodde her 1 natt i september 2021

10/10 – Utmerket

Ken

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel in Houston
I had a great welcome after arriving the hotel after a 14 hrs. evacuation drive from New Orleans (Ida)
Bodde her 1 natt i august 2021

8/10 – Bra

Rune

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021

8/10 – Bra

Rune

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Good chicken wings in the bar. Close to shopping mall.
Bodde her 1 natt i januar 2021

8/10 – Bra

Rune

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Walking distance to the Galleria.
Bodde her 2 netter i januar 2021

10/10 – Utmerket

Tore Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotel
Veldig fornøyd med hotell. Gode størrelse på rommet, bra gym, rett ved siden av Galleria. Eneste minuset er at de kun har valet parkering.
Bodde her 3 netter i august 2019
Svar fra Joanna A den 6. okt. 2019
Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate your positive feedback and hope that you choose to stay with us again soon. Have a wonderful day!

10/10 – Utmerket

Tore Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra hotel
Flott hotell, relativt nytt for å være i Galleria området. Fine rom, bra bar, bra treningsstudio og har basseng. Rett ved Galleria. Eneste minus (muligens) er at det kun er Valet parking. Har bodd her mange ganger, og club level er å anbefale om man trenger ett sted å jobbe litt om dagen.
Bodde her 3 netter i april 2019
Svar fra Sandra den 5. juli 2019
Thank you for taking the time to complete a guest satisfaction survey regarding your recent visit with us. Your feedback is very important to us, as it assists us in our endeavor to be the best in our brand. I will be certain to pass along your observations to the team. We hope to have the opportunity to serve you again should your travel plans bring you back to Houston. Thank you for choosing Hyatt Regency Houston Galleria!

10/10 – Utmerket

Rachel

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great room, nice staff. Definitely recommend.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 26. apr. 2024
Rachel, thank you for your positive remarks. It's fantastic to know that you would recommend the Hyatt Regency Houston/Galleria due to the congeniality of our team members and the quality of our rooms. We truly can't wait to welcome you back in the future.

10/10 – Utmerket

Svetlana

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 26. apr. 2024
Svetlana, it's wonderful to see your full marks for Hyatt Regency Houston/Galleria. It seems that you enjoyed your stay with us. Your satisfaction is the best praise for our dedicated team. We thank you for choosing our hotel and we hope to see you again for another stellar experience.

10/10 – Utmerket

Andy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 24. apr. 2024
Andy, thank you for choosing to stay with us at Hyatt Regency Houston/Galleria. It's wonderful to see that you had a great experience. We strive to create exceptional stays for our guests, and we are thrilled you enjoyed your time with us. We look forward to hosting you again in the near future.

6/10 – Grei

Louise

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
So, it’s a great place, except for the day there’s were no loungers at the pool, called the front desk asked Trevor, nobody came to fix it, I was lying on cement, I didn’t book a camping site, apparently there was a function there later in the evening no word whatsoever that this was happening, and if it was later in the evening not sure why loungers were taken away at noon?!! With no communication whatsoever, I paid a good price for this hotel, didn’t think I’d end up lying on a cement floor, not impressed at all………..
Bodde her 2 netter i april 2024
Svar fra Customer Service den 22. apr. 2024
Louise, it's regrettable to hear that your experience at the pool didn't meet your expectations. Clear communication and prompt assistance from our colleagues is imperative and we apologize if this was not your experience. We also understand the importance of comfortable loungers for a relaxing time by the pool. Your feedback is valuable and will definitely be considered for future improvements. Thank you for choosing our hotel and we hope to better serve you in the future.

10/10 – Utmerket

Sarvotham R og Fort Mill

Likte: Overnattingsstedets bygg og tilstand
Excellent place to stay with the family
Bodde her 2 netter i april 2024
Svar fra Customer Service den 19. apr. 2024
Sarvotham, thank you for sharing your experience. We're delighted that you found the Hyatt Regency Houston/Galleria to be an excellent place for your family's stay. We can't wait to welcome you and your family back in the future.

6/10 – Grei

MAJID

Forretningsreisende
Likte ikke: Fasiliteter
Lot of noise. No person at the front desk at the time of check out in the morning. The bed was very uncomfortable
Bodde her 3 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Majid, we understand you encountered some disturbances and checkout difficulties during your stay. Your comfort is our priority and we regret that this was not fully met. Regarding your concern about the bed comfort, we have noted this for our internal review. We aim to make every guest's stay smooth and satisfying, and we hope to have another chance to show you a better experience.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was great! It was also my wife’s birthday and the hotel associate during check in made sure we had cake and champagne free of charge. The only issue was no options for free parking so you basically had to valet. Other than that great stay, clean hotel, and friendly staff.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
David, we're thrilled to hear that you had a memorable stay at Hyatt Regency Houston/Galleria, especially during such an important occasion as your wife's birthday. It's wonderful that our team members could do their part to make it more special with free cake and champagne. We take note of your comment regarding parking, as we're always looking to improve the experiences of our guests. Thank you for recognizing our clean premises and amiable team members. We look forward to welcoming you back.

10/10 – Utmerket

Yvonne

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, comfortable rooms, great food and staff kindness!
Bodde her 2 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Yvonne, it's wonderful to hear you valued the prime location, cozy accommodations, delicious cuisine, and the cordiality of our team members at Hyatt Regency Houston/Galleria. We appreciate your kind words and hope to welcome you back in the future!

10/10 – Utmerket

Thomas

Reiste med partner
The service provided by Chyna at the front was Outstanding. Chyna went above and beyond expectations. My wife and I will only stay at the Hyatt Regency when we come to Houston. Chyna needs to be the front desk Manager. Thank you Chyna for making our anniversary special
Bodde her 4 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Thomas, thank you for your glowing review of the Hyatt Regency Houston/Galleria. We greatly appreciate your recognition of Chyna's exceptional service. It's gratifying to hear how much you enjoyed your stay with us, and that Chyna made your anniversary even more special. We highly value your loyalty and look forward to making your future stays just as memorable.

10/10 – Utmerket

Chanel

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was outstanding. The overall quality of my stay was fantastic!
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 14. apr. 2024
Chanel, it's wonderful to hear that you had a fantastic stay at the Hyatt Regency Houston/Galleria. Our team members strive to provide an outstanding service, and we're thrilled that we met your expectations. We can't wait to welcome you back in the future!

10/10 – Utmerket

Derrick

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 13. apr. 2024
Thank you for the great rating, Derrick!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Regency Houston/Galleria! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 – Utmerket

Jose

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bien cuidada hasta el ultimo detalle.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 10. apr. 2024
José, gracias por reconocer la atención al detalle en Hyatt Regency Houston/Galleria. Hacemos todo lo posible para garantizar que la estancia de nuestros huéspedes sea impecable. Esperamos poder brindarle un servicio de calidad durante su próxima visita.

10/10 – Utmerket

Jenny

Bodde her 4 netter i mars 2024

10/10 – Utmerket

TaylorMarie

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
This property was beautiful . The staff were so friendly, I couldn’t be more pleased.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 8. apr. 2024
TaylorMarie, it's truly wonderful to learn that you found the Hyatt Regency Houston/Galleria to be a beautiful property. It's always a pleasure to hear that our team members contributed to a pleasing experience for our guests. We eagerly look forward to your next visit!

8/10 – Bra

Marisa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 5. apr. 2024
Thank you for sharing your thoughts with us, Marisa!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Regency Houston/Galleria. Thank you and have a lovely day!

10/10 – Utmerket

Ariel

Bodde her 3 netter i mars 2024
Svar fra Customer Service den 23. apr. 2024
Ariel, your 5-star rating of Hyatt Regency Houston/Galleria is greatly appreciated. While not much was mentioned in terms of your stay, we hope that our commitment to providing exceptional service was evident. We certainly hope to welcome you back sometime in the future. Thank you for choosing Hyatt Regency Houston/Galleria.

10/10 – Utmerket

aurelie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 4. apr. 2024
Aurelie, we're thrilled you had a delightful stay at Hyatt Regency Houston/Galleria! We truly appreciate your top rating. Please consider us for your future trips to Houston. We're excited to provide another wonderful experience.

10/10 – Utmerket

Raul Jorge

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 4. apr. 2024
Raul Jorge, thank you for choosing the Hyatt Regency Houston/Galleria as your destination. We're thrilled to know that your stay was up to your expectation. We look forward to welcoming you back during your next visit. Safe travels!

10/10 – Utmerket

Patricia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Customer Service den 4. apr. 2024
Patricia, thank you for your high rating of the Hyatt Regency Houston/Galleria. We're thrilled to know we met your expectations and look forward to welcoming you back for another great experience.

10/10 – Utmerket

Gabriel Pereda

Likte: Overnattingsstedets bygg og tilstand
Clean and environment
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 3. apr. 2024
Gabriel Pereda, we sincerely appreciate your stellar review relating to your stay at the Hyatt Regency Houston/Galleria. Our dedication to maintaining a neat and pleasant atmosphere is key to the high-quality service we strive to provide. We can't wait to welcome you back in the future.

10/10 – Utmerket

Diana

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 1. apr. 2024
Diana, it is wonderful to hear you had an excellent experience at Hyatt Regency Houston/Galleria. Our team members appreciate your feedback and look forward to your future visits. Thank you for choosing our hotel.

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Very helpful and friendly staff, with a swanky lounge and amazing coffee shop in the lobby
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 30. mars 2024
Megan, we're delighted to read that you enjoyed your stay at the Hyatt Regency Houston/Galleria. It's wonderful to know you appreciated our friendly team members, the stylish atmosphere of our lounge, and the exceptional coffee from our lobby's cafe. Thank you for your positive feedback and we hope to see you again soon.

10/10 – Utmerket

Arianna

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 28. mars 2024
Arianna, it's wonderful to hear that your stay at Hyatt Regency Houston/Galleria was exceptional! We appreciate your high rating and look forward to welcoming you back for another splendid stay in the future. Safe travels!

8/10 – Bra

José Ángel

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Very nice
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 25. mars 2024
José Ángel, it's fantastic to hear that you found the Hyatt Regency Houston/Galleria to be a pleasant accommodation. We hope to have the chance to welcome you back soon.

10/10 – Utmerket

Kathryn

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 24. mars 2024
Thanks for the amazing rating, Kathryn!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Regency Houston/Galleria!

10/10 – Utmerket

Humberto Jose

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Ok
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 18. mars 2024
Thank you for the 5/5 rating, Humberto!It's excellent you enjoyed your time at Hyatt Regency Houston/Galleria so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 – Bra

Mauricio og Addison

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 19. mars 2024
Mauricio, it's great to see that you had a pleasant experience at Hyatt Regency Houston/Galleria. We strive to offer a memorable stay for our guests, and your rating reflects that. Our team appreciates your feedback and we're excited to welcome you back next time.

10/10 – Utmerket

Kristina

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and great stay
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 18. mars 2024
Kristina, it's fantastic to hear you enjoyed a smooth check-in process and a great stay at Hyatt Regency Houston/Galleria. We aim to make every guest's experience as seamless as yours. Thank you for choosing us, and we hope to welcome you back in the near future.

10/10 – Utmerket

Kristina

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 18. mars 2024
Kristina, thank you for choosing Hyatt Regency Houston/Galleria and for the superb rating on Expedia. We're delighted to know you had a wonderful stay. Our team is committed to delivering an exceptional experience, and it's uplifting to hear we succeeded. We look forward to your next visit.

6/10 – Grei

Abdolreza

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I think the customer service can even become better.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 17. mars 2024
Abdolreza, your feedback regarding customer service is greatly appreciated. Improving the quality of our service is a continuous process and comments like yours aid that progress. Rest assured, we will make efforts to ensure a more pleasant experience during your next stay. Thank you for choosing our hotel and we look forward to welcoming you back.

4/10 – Dårlig

Mildred

Bodde her 1 natt i mars 2024
Svar fra Customer Service den 15. mars 2024
Mildred, we acknowledge your rating and are disappointed to hear about your experience. Given an opportunity, we'd strive to make your next stay more pleasant and closer to your expectations. We appreciate your feedback.

10/10 – Utmerket

Yolanda

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The whole process was smooth from start to finish.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 10. mars 2024
Yolanda, it's wonderful to hear that your experience at Hyatt Regency Houston/Galleria was seamless from start to end. We're delighted to have met your expectations and we look forward to welcoming you back in the near future!

10/10 – Utmerket

Michael

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 11. mars 2024
Thanks for the perfect rating, Michael!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Regency Houston/Galleria.Have a wonderful day!

8/10 – Bra

Janelle C.

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was in a great location, I liked being close to the mall. My room was clean, and the maids came to check on us all the time.
Bodde her 4 netter i februar 2024
Svar fra Customer Service den 5. mars 2024
Janelle, thank you for sharing your positive review. It's delightful to hear that Hyatt Regency Houston/Galleria's excellent location and cleanliness met your needs. We're glad you appreciated our dedicated team members who ensured your room remained top-notch during your stay. We hope to host you again soon and aim to offer continued enjoyable experiences.

10/10 – Utmerket

Sandra

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 6. mars 2024
Thank you for taking the time to leave this wonderful rating, Sandra! We hope to see you again soon at Hyatt Regency Houston/Galleria so we can share yet another amazing experience!

10/10 – Utmerket

David

Bodde her 3 netter i mars 2024
Svar fra Customer Service den 25. mars 2024
David, it's terrific to hear that you had a wonderful experience at the Hyatt Regency Houston/Galleria. We thank you for choosing our hotel and appreciate your support. We're looking forward to your next stay with us.

6/10 – Grei

Mauricio

Likte: Overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mars 2024
Svar fra Customer Service den 4. mars 2024
We appreciate the feedback, Mauricio.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Utmerket

Kathryn og Houston

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Finesse at the front desk was friendly, helpful, and she remembered our names over our stay.
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 4. mars 2024
Kathryn, it's splendid to hear that you received warm and personalized service at the Hyatt Regency Houston/Galleria. It's our aim to make every guest feel cherished, and we're pleased to know our front desk colleague contributed to your experience positively. We look forward to your next stay with us.

8/10 – Bra

Carol

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The bed sheets was not changed.
Bodde her 2 netter i desember 2023
Svar fra Customer Service den 1. mars 2024
Carol, it's unfortunate to hear about your concern with the cleanliness of the bed linens. Please rest assured that the Hyatt Regency Houston/Galleria is committed to the highest standards of cleanliness. Your comments will be passed onto our housekeeping team for review and enhancement of their services. We hope you will reconsider and grant us another opportunity to serve you in the future.

2/10 – Forferdelig

Halie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 28. feb. 2024
Halie, it seems your stay did not meet your expectations, and for that, we express our regret. We are committed to providing our guests with quality experiences and your insights would help us improve in areas we might have overlooked. Thank you for staying with us. We look forward to having another chance to better serve you next time. Safe travels.

10/10 – Utmerket

yevette

Excellent place to stay anytime come to Texas again
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 26. feb. 2024
Yevette, thank you for your wonderful feedback. It's fantastic to hear that Hyatt Regency Houston/Galleria was an excellent choice for your Texas stay. We can't wait to welcome you back during your future travels.