Dear Thomas, Thank you so much for taking the time to leave a review about your recent stay. We are thrilled to have you and host every time you stay at Hotel Granduca. We truly appreciate your kind words about our staff as well as our rooms and restaurant. We strive to provide excellent customer service and have our guests feel at home. We look forward to welcoming you back in the future.

Dear Ms. Schiro,I apologize that you had a negative experience with your room reservation. Although you did not stay in our hotel, I would like to hear about what went terrible with your booking experience. Please don't hesitate to contact to us at your most convenience. Thank you!

Thank you for sharing your feedback from your stay that give us opportunities for improvement. There were shortcomings during your stay due to the widespread city power outage, for which we apologize. We do hope you will return to experience our usual high level of luxury service and create far more pleasant memories.

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you back soon!

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you back soon!

Thank you for sharing your feedback from your stay that give us opportunities for improvement. Rest assured that we have shared this with each department involved. There were shortcomings during your stay due to the widespread city power outage, for which we apologize and which we can guarantee would not be present on a return visit. We do hope you will return to experience our usual high level of luxury service and create far more pleasant memories.

Thank you for leaving us such a wonderful review. We hope to welcome you back soon!

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team. We hope to welcome you again soon.

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team. We hope to welcome you again soon.

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

Thank you for letting us know of your experience at Hotel Granduca. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team. Our staff will definitely be happy to read what you wrote. We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again soon.

I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

We appreciate you taking the time to provide us with your valued feedback. It is very disappointing to hear of the missed opportunities that you experienced throughout your stay. I assure you that they are being thoroughly investigated with our team and that it has been brought to the attention of our management to ensure your concerns are properly addressed. We sincerely apologize that the level of service experienced is not the level that we pride ourselves on. If there is anything that we may further assist with, please don't hesitate to reach out to the property directly.Sincerely,

We appreciate you taking the time to provide us with your valued feedback. It is very disappointing to hear of the missed opportunities that you experienced throughout your stay. I assure you that they are being thoroughly investigated with our team and that it has been brought to the attention of our management to ensure your concerns are properly addressed. We sincerely apologize that the level of service experienced is not the level that we pride ourselves on. If there is anything that we may further assist with, please don't hesitate to reach out to the property directly.Sincerely,

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,

On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

On behalf of the entire hotel team, I want to thank you for sharing about experience at Hotel Granduca.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,

Thank you for staying with us. We are looking forward to seeing you again.

Thank you for sharing your review. We are more than happy to have you stay with us.

Thank you for sharing your review. We are looking forward to seeing you again.

Thank you for sharing your feedback from your stay that give us opportunities for improvement. Rest assured that we have shared this with each department involved. There were shortcomings during your stay, for which we apologize, and which we can guarantee would not be present on a return visit. We do hope you will return to experience our usual high level of luxury service and create far more pleasant memories.

Thank you for letting us know of your experience at Hotel Granduca. Your feedback has been shared with the entire team.We hope to welcome you again soon.Sincerely,