Fasilitet på overnattingsstedet
Sjekk tilgjengelighet

Anmeldelser av Holiday Inn Houston Downtown, an IHG Hotel

3 out of 5
Holiday Inn Houston Downtown, an IHG Hotel
1616 Main St, Houston, TX

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 525 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 288 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 95 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 50 av totalt 1008 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Masoumeh

Reiste med familie
Likte: Renhold og personale og service
The building is old but great location
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kristen

Bodde her 1 natt i mai 2024

10/10 – Utmerket

John og San Antonio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Trenae

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Ken

Forretningsreisende
Likte: Renhold og fasiliteter
スタッフはとてもすばらしく朝食も美味しいが、全体的に施設が古い。特にエレベータは振動が有る。
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Terry og Houston

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check-in. Plenty of dining options within 15 minute walking distance of the property. Light rail just outside the doors.
Bodde her 1 natt i mai 2024

8/10 – Bra

Brandon og Lockhart

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Parixeet

Likte: Renhold og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

MARIA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo bien
Bodde her 1 natt i mai 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 16. mai 2024
Estimado MARIA,Gracias por tomarse el tiempo para contarnos sobre su experiencia en The Holiday Inn Houston-Downtown.Además, ¡gracias por calificarnos con un 5 sobre 5 en la encuesta! ¡Nos alegra que haya disfrutado su estadía y esperamos que se quede con nosotros nuevamente en el futuro!

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The gentleman man and valet guy was very nice!!!
Bodde her 1 natt i mai 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 16. mai 2024
Dear Christina,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 – Utmerket

Nicki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 11. mai 2024
Dear Nicki,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

6/10 – Grei

Blake

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hmph. Cons- The restaurant in the lobby is NOT open. The pics are deceiving. Even the tvs in the room show ads for the place and it is not open- They use it for their lackluster continental breakfast that they have you pay for. The pictures for the suite we selected were not the correct room and the balconies are there… right there on the other side of the glass but not accessible. Again. Deceiving pictures. Paid parking on site but no protection from them getting broke into even though we saw homeless digging through the trash in the same parking garage. The entrances into the lobby all had signs that they were “locked after dark” yet were not locked when returning after dark and locked in the middle of the day. Tiny elevators. No ice machine; on the 15th floor at least. The bathrooms have a vent cover mounted over a hole in the wall with no actual venting mechanism; prepare for steamed up mirrors. Random hole in the ceiling above the shower. Empty hole. A wee creepy. The towels were purchased at a dollar tree. It’s a 2 star hotel with a half baked 3 star paint job. Very disappointed Holiday Inn. Pros- water pressure was excellent and stayed hot for back to back showers. Joshua up front was very professional and polite. Thanks Joshua.
Bodde her 2 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 4. mai 2024
Dear Blake,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

Brandy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stay
Bodde her 2 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 3. mai 2024
Dear Brandy,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

2/10 – Forferdelig

Susan

Bodde her 1 natt i april 2024

10/10 – Utmerket

An chi

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 3. mai 2024
Dear An chi,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

8/10 – Bra

Audra og Mt Ida

Bodde her 2 netter i april 2024

10/10 – Utmerket

Chin Sieh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like the shuttle service and friendly hotel staff. Excellent housekeeping services by Dinorat.
Bodde her 4 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 26. apr. 2024
Dear Chin Sieh,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including Dinorat--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay (and our Housekeeping's cleanliness), and we hope you will stay with us again in the future!

10/10 – Utmerket

Mike

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking. Shuttle service. Breakfast. Staff very helpful. Only issue is the slow and small elevators.
Bodde her 5 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 22. apr. 2024
Dear Mike,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 – Utmerket

Yahaira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El único problema es que el estacionamiento no es gratis para los huéspedes
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 28. apr. 2024
Dear Yahaira,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 – Utmerket

Taelor

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10 great all around
Bodde her 2 netter i april 2024
Svar fra Joshua B. Front Desk Supervisor den 20. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Taelor

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay would definitely book again the staff was super helpful and super nice great experience
Bodde her 2 netter i april 2024
Svar fra Joshua B. Front Desk Supervisor den 20. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 – Bra

Jake

Likte: Renhold og personale og service
The parking garage is SO steep. Never seen a garage so steep at a hotel. It scrapped my car. Outside of garage, clean hotel and reasonable walk to Minute Maid Park
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Jake,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Bra

tomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Tomas,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Bra

Yolanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was good. Parking she getting to parking was a bit of concern.
Bodde her 2 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Yolanda,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

Cherita

Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Cherita,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

8/10 – Bra

Manuel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good for the price and convenient for where we were going
Bodde her 2 netter i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Manuel,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

DORINE

Likte: Overnattingsstedets bygg og tilstand
Transportation David is nice manners, and the workers was very polite The rooms was clean and very quiet
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Dorine,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including David--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

2/10 – Forferdelig

Meghan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
When i checked in, i had to wait an additional 45 minutes for a room assignment. Once i received my room, I went to go inside and someone else was already in the room. So i had to wait on a second room.
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Meghan,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We truly do apologize about the wait time for check-in & for the room assignment error. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

J

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you!
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear J.,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 – Utmerket

Rosie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location was ideal and their parking attendant was very helpful. Also having shuttle service was awesome! Will return!
Bodde her 1 natt i april 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 17. apr. 2024
Dear Rosie,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! We are glad that you enjoyed your stay, and we hope you will stay with us again in the future!

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shuttle service is perfect for nearby events! Eric is AMAZING!
Bodde her 1 natt i april 2024
Svar fra Joshua B. Front Desk Supervisor den 13. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 13. apr. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Marc

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good job by Dinorat!
Bodde her 3 netter i mars 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 30. mars 2024
Dear Marc,Thank you for taking the time to tell us about your experience at The Holiday Inn Houston-Downtown.Also, thank you for scoring us a 5 out of 5 on the survey! Our staff--including Dinorat--strive to provide the utmost customer service for all of our guests. We are glad that you enjoyed your stay (and our Housekeeping's cleanliness), and we hope you will stay with us again in the future!

10/10 – Utmerket

Goretti Prieto

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room cleanliness was great. Dinorst was wonderful and left the room so neat it was a pleasure to return to it after a long day out.
Bodde her 3 netter i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 – Grei

Courtney og Monroe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

ALIOSMAN

Reiste med partner, Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like it very much!
Bodde her 5 netter i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

2/10 – Forferdelig

ashley

AC was stuck at 66 degrees and the “off” function didn’t work - thermostat would not move up one degree so was absolutely FREEZING all night and day. Not relaxing or comfortable at all to be stuck in that temperature.
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 24. mars 2024
I am sorry that you had an unpleasant experience at our hotel. Do you remember who you reported the AC issue to?

8/10 – Bra

michelle

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a great location for what we needed. Rooms were a little outdated but clean.
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 – Bra

Wojciech

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Alexandria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best honeymoon ever!
Bodde her 3 netter i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Isela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

8/10 – Bra

Caprice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was in a great location. Staff was professional, polite and courteous.
Bodde her 3 netter i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The parking garage is too small. We got the last spot and I had to get out of the car prior to parking it. That, however, has been my only complaint 😁
Bodde her 1 natt i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 19. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 – Grei

Faith

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was super clean , staff nice , only inconvenience was the bed was like a twin for me and my husband and daughters bed . Tiny tiny rooms . Our transportation shuttle was David and he was so kind and picked out our places to eat two nights in a row and was promptly there to get us .
Bodde her 3 netter i mars 2024
Svar fra Joshua B. Front Desk Supervisor den 7. mars 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

6/10 – Grei

Nicole

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Ushi P.-Guest Service Champion/Front Desk Sup. den 4. mars 2024
Dear Nicole,Thank you for taking the time to tell us about your experience at Holiday Inn Houston-Downtown.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience so that next time you will score us a 5 out of 5 on the survey. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

James og Fort Worth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay! Breakfast option was cool too! The suite is roomy, bathroom is small if you care about that!
Bodde her 2 netter i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give us a review.

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give a review.

6/10 – Grei

Christopher

Forretningsreisende
A number of the amenities were off line. TV's didn't work consistently. HVAC continued to turn off. Restaurant / bar was closed for business.
Bodde her 1 natt i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Sorry that you did not enjoy your stay, and thank you for giving us a review. We use these to teach our staff on what needs to be worked on for improvement to hotel guest experience.

6/10 – Grei

Tanya L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 25. feb. 2024
Thank you for staying with us, and we appreciate that you took the time to give a review.

2/10 – Forferdelig

Ana

Likte ikke: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Joshua B. Front Desk Supervisor den 20. feb. 2024
We are sorry that you had a bad experience, we will address our staff with any and all complaints.