Eksteriør

Anmeldelser av Comfort Inn & Suites Southwest Fwy at Westpark

2.5 out of 5
Comfort Inn & Suites Southwest Fwy at Westpark
6687 Southwest Fwy, Houston, TX

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 351 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 232 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 146 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 107 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 165 av totalt 1001 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Isaac

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable.
Bodde her 2 netter i mai 2024
Svar fra Management den 13. mai 2024
Thank you for staying with us

8/10 – Bra

Huong

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 3 netter i mai 2024

6/10 – Grei

Daniel

Likte: Personale og service
No clean up good
Bodde her 1 natt i mai 2024
Svar fra Management den 13. mai 2024
So sorry for your experience

2/10 – Forferdelig

Kermette og Converse

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was rude the property was dirty and run down the carpet was stained and dirty. The lobby was hot. I could go on but I’ll stop there
Bodde her 1 natt i mai 2024
Svar fra Management den 13. mai 2024
So sorry for your experience

4/10 – Dårlig

Aniana

Forretningsreisende, Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The air conditioner was dirty and never was cooler. El aire acondicionado estaba muy sucio y nunca enfrió y el lavabo estaba sucio con pasta dental en la parte atrás
Bodde her 1 natt i mai 2024
Svar fra Management den 13. mai 2024
So sorry for your experience

10/10 – Utmerket

Wilfredo

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is great place to stay ❤️ 🙌
Bodde her 3 netter i mai 2024
Svar fra Management den 10. mai 2024
Thank you for staying with us

4/10 – Dårlig

Tracy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
As I arrived checking in was good, I went to my room. First thing I wanted wanted was to take a shower due to the drive. The shower doesn’t work and water doesn’t come on nor in the sink. So they moved me which was supposed to be a better room. This room smells of mold and water damage. I tried as much as I could but I wasn’t able to stay the entire 3 days. I checked out the next morning. And then was told I would get NO refund because I booked through Expedia and that made it a third party and not directly through them. So NO refund. So I left anyway after being told by the young lady at the front desk told me that was being stupid for leaving.
Bodde her 2 netter i mai 2024
Svar fra Management den 10. mai 2024
So sorry for your experience

8/10 – Bra

Byron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location!
Bodde her 2 netter i april 2024
Svar fra Management den 10. mai 2024
Thank you for staying with us

6/10 – Grei

Frank

Didn't like fire alarms going off all night couldn't sleep
Bodde her 1 natt i mai 2024
Svar fra Management den 10. mai 2024
So sorry for your experience

10/10 – Utmerket

Ronneshia

Reiste med partner
Likte: Renhold og fasiliteter
I loved it
Bodde her 1 natt i april 2024
Svar fra Management den 6. mai 2024
Thank you for staying with us

6/10 – Grei

Marlon

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Fridge didnt work nor microwave, hotel looks like its on the verge of closing down
Bodde her 2 netter i april 2024
Svar fra Management den 6. mai 2024
Thank you for staying with us

6/10 – Grei

Grace

Reiste med familie og små barn
Likte ikke: Renhold
It did what it needed to do but would not stay here again. Staff was fine, average but a handful of people who reserved looked shady. There was police 2 out of 3 days there. Sheets and bed itself have stains. Rooms stunk, I think it was the carpet.
Bodde her 3 netter i april 2024
Svar fra Management den 28. apr. 2024
So sorry for your experience

2/10 – Forferdelig

Shahzad

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not stay again
Bodde her 2 netter i april 2024
Svar fra Management den 28. apr. 2024
So sorry for your experience

10/10 – Utmerket

Wilfredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a beautiful place to stay ❤️
Bodde her 4 netter i april 2024
Svar fra Management den 28. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Dominic

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just perfect
Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

4/10 – Dårlig

Mustafa

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

2/10 – Forferdelig

Claudia

Bodde her 3 netter i april 2024
Svar fra Management den 13. mai 2024
So sorry for your experience

10/10 – Utmerket

Macario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfy bed
Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

damien

Likte: Fasiliteter
Goid
Bodde her 1 natt i mars 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

6/10 – Grei

Jorge C

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
After 10 o’clock there was nobody at the front desk we had to go through the side doors to get in. They close the front doors because of homeless people were across the street. The trashcan outside the building was filled all the way to the top and on the floor, I mentioned to the front desk they never did anything about it. I looked at it the next day and it was still like that they never cleaned up. Yes, it was kind of dirty.
Bodde her 3 netter i april 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

10/10 – Utmerket

Maria

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

2/10 – Forferdelig

Cortney

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didn’t like there closed door policy if your room has been paid for an the rude staff
Bodde her 3 netter i april 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

10/10 – Utmerket

Breanna A

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay
Bodde her 1 natt i mars 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

2/10 – Forferdelig

Elcira

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Es una porquería antes era más limpio ahora hasta el personal lo trata pésimo a uno si va señor un café te preguntan si eres una persona de la calle o si te estás quedando ahí en las instalaciones
Bodde her 2 netter i april 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

2/10 – Forferdelig

Veronica

Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

4/10 – Dårlig

An

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Feeling unsafe for being behind an abandoned gas station where lot of homeless individuals gather
Bodde her 2 netter i mars 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

8/10 – Bra

Rodolfo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
first room given, the shower did not work.
Bodde her 2 netter i april 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

4/10 – Dårlig

Ana

Reiste med en gruppe
Likte ikke: Renhold
Bad smell of humidity at the bedroom also bad conditions of elevators. I used to stay in Comfort Suites in Orlando and was a better condition
Bodde her 2 netter i mars 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

2/10 – Forferdelig

abhay

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Would not recommend .. small rooms. Exhaust fan not working in restroom, keys to enter the room do not work most of the times.. old property.. laundry is not available right now. Lots of other issues..
Bodde her 4 netter i mars 2024
Svar fra Management den 4. apr. 2024
Thank you

10/10 – Utmerket

Herrod

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Met My Expectations.
Bodde her 1 natt i mars 2024
Svar fra Management den 2. apr. 2024
Thank you for staying with comfort Inn

4/10 – Dårlig

karla neyra

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Management den 4. apr. 2024
Thank you for staying with us

8/10 – Bra

Michael og Midland

Reiste med partner
Likte: Personale og service og fasiliteter
Hall ways were dirty. Elevators need maintenance on the inside badly.
Bodde her 1 natt i mars 2024
Svar fra Management den 2. apr. 2024
Thank you for staying with comfort Inn

10/10 – Utmerket

Karla

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s in a very crowded area but the rooms are super quite, close to everything, the breakfast was simple but always fresh… I would definitely stay again if I come back.
Bodde her 3 netter i mars 2024
Svar fra Management den 2. apr. 2024
Thank you for staying with comfort Inn

4/10 – Dårlig

Tierra

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
My room smelled like cigarettes. I asked for a non smoking room and was charged for the room smelling like nasty cigarettes. Shame on you for giving me that damn room
Bodde her 2 netter i mars 2024
Svar fra Management den 2. apr. 2024
So sorry for your experience

6/10 – Grei

An

Bodde her 3 netter i mars 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

6/10 – Grei

W. O.

Bodde her 2 netter i mars 2024
Svar fra Management den 4. apr. 2024
Thank you for staying with us

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to University
Bodde her 1 natt i mars 2024
Svar fra Management den 2. apr. 2024
Thank you for staying with comfort Inn

6/10 – Grei

Franklin

Bodde her 3 netter i mars 2024
Svar fra Management den 23. apr. 2024
Thank you for staying with us.

2/10 – Forferdelig

Mohammad

Bodde her 1 natt i mars 2024
Svar fra Management den 23. apr. 2024
So sorry for your experience.

10/10 – Utmerket

Quinton

Forretningsreisende
Likte: Personale og service og fasiliteter
They should get new blankets and sheets other than that it's a very convenient place to lay ur head
Bodde her 1 natt i mars 2024
Svar fra Management den 2. apr. 2024
Thank you for staying with comfort Inn

2/10 – Forferdelig

Vajaughn

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They had roaches in my room , moved me to another room , just for the toilet to not work . It was hours before someone even came to my room and flush it after i used . I had to manually flush the toilet my whole weekend because they didn’t have anyone there to fix it . We had to go down to the lobby some many times because every time go to our rooms our key cards didn’t work. They never had washcloths or towels, we constantly had to wait for them to wash clothes waiting hours to wash and for someone to bring us clean one . I complained to the manager just for him to say we can’t refund you and do anything about my complains , you could have at least took a day off because no one should ever have to experience anything like i experienced at this hotel . This is the worst hotel, they’re dirty , rude and very inconvenient. I won’t ever stay here again and don’t recommend it at all
Bodde her 4 netter i mars 2024
Svar fra Management den 2. apr. 2024
I'm sorry to hear about your experience.

6/10 – Grei

orlando

Reiste med familie
Likte: Personale og service
Old room and furniture.
Bodde her 1 natt i mars 2024
Svar fra Management den 25. mars 2024
So sorry for your experience

2/10 – Forferdelig

Shawn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 25. mars 2024
So sorry for your experience

2/10 – Forferdelig

Rebecca

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Management den 24. mars 2024
so sorry for you experience.

10/10 – Utmerket

Alizshia

Reiste med partner
Likte: Personale og service
.
Bodde her 1 natt i mars 2024
Svar fra Management den 24. mars 2024
Thank you for staying with us.

4/10 – Dårlig

Scott

Forretningsreisende
Likte ikke: Fasiliteter
You get what you pay for. Older property in need of significant upkeep.
Bodde her 4 netter i mars 2024
Svar fra Management den 22. mars 2024
So sorry for your experience

10/10 – Utmerket

Kerstin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are roomy and clean
Bodde her 1 natt i mars 2024
Svar fra Management den 19. mars 2024
Thank you for staying with us

4/10 – Dårlig

Jantill

Reiste med familie og små barn
Likte ikke: Personale og service
The guy at night shift for check in was rude and they gave me a room with a king bed when I chose two queen bed. In front of hotel entrance there is homeless people camping.
Bodde her 2 netter i mars 2024
Svar fra Management den 19. mars 2024
So sorry for your experience

6/10 – Grei

Mark

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 22. mars 2024
Thank you for staying with us