Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Aloft Houston Downtown

3 out of 5
Aloft Houston Downtown
820 Fannin Street, Houston, TX

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 460 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 255 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 87 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good place to stay down town, gym is good and roof pool area is cool, but breakfast is not as expected. could have done more out of the facilities and services provided
Bodde her 5 netter i juni 2018
Svar fra Operations Manager den 14. juni 2018
Dear Vidar, thank you for choosing Aloft Houston Downtown for your accommodations. We are happy to know our roof pool and fitness center make your stay enjoyable. However, we are sorry for not meeting your expectations with regards to the breakfast. Your feedback has been discussed with our food and beverage team to address your concerns and identify where we can make improvements. We hope to welcome you again for a more favorable experience. Stephen Wirtz, Operations Manager

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Rooftop pool was not so nice
Bodde her 2 netter i mai 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

6/10 – Grei

Eric

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Long wait time to check in.
Bodde her 1 natt i mai 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay but it looks like we could have done more to enhance your experience. Please feel free to give us any feedback regarding your experience.

8/10 – Bra

Maryssa

Bodde her 1 natt i mai 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

8/10 – Bra

Lucinda

Likte: Renhold og personale og service
Bodde her 4 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

8/10 – Bra

Mary

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms and common areas were neat and clean. Breakfast is not included with this hotel (as stated on their website), but coffee is and it was much appreciated. The front desk was happy to hold our luggage in a locked room since we checked in before our room was ready. We stayed here for the FIRST World Championships and it was very convenient to the George R Brown Convention Center. The area feels very safe and I wasn't worried about walking to and from there. Would be happy to stay here next year as well.
Bodde her 4 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 – Utmerket

Lizet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was very contemporary and up to date. The room could use a bit more cleaning, but has everything you need for a short stay.
Bodde her 3 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 – Utmerket

Gerardo

Bodde her 2 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 – Utmerket

Lucious

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will come again
Bodde her 3 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

2/10 – Forferdelig

Darren

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
This place was terrible. They don’t clean, don’t have clean towels. Front desk help was non existent! They charged $300 for deposit when it was only supposed to be $150. After they said they only took $150 but my bank said $300. Never staying here again!!!
Bodde her 1 natt i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. Please feel free to contact us for any billing resolutions.

8/10 – Bra

Olivia

Reiste med en gruppe
The lobby restrooms were disgusting.
Bodde her 2 netter i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

4/10 – Dårlig

Cory

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
The shower and toilet was combined in 1 space, the handheld shower head did not tilt so the toilet, toilet tissue got soaked, water sat on opposite side of shower all night and if I had to use bathroom in middle of night I had to put on shoes because shower floor still had standing water. So all in all the roll in shower was awful. The mini fridge was just sitting on the floor alone with nothing surrounding it, it was just there, kinda weird but at least it worked. Shower situation was the absolute worst though
Bodde her 1 natt i april 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 – Utmerket

Miguel

Bodde her 3 netter i mars 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 – Utmerket

Michelle l

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone at the front desk was so nice!
Bodde her 4 netter i mars 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 – Utmerket

Luis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i mars 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

2/10 – Forferdelig

Lilibeth

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
Front desk lady was extremely rude to us
Bodde her 1 natt i mars 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 – Utmerket

Travis og Memphis

Likte: Renhold og fasiliteter
Great
Bodde her 2 netter i mars 2024
Svar fra gm den 26. mars 2024
Thank you for your review! We look forward to seeing you on your next visit to Houston!

6/10 – Grei

Matias og Las Vegas

Bodde her 1 natt i mars 2024
Svar fra Misha D. den 25. mai 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 – Utmerket

Belinda

Love this place. Friendly. Clean and comfy beds!
Bodde her 1 natt i mars 2024
Svar fra GM den 7. mars 2024
Thank you for your review! We hope you stay with us again on your next trip to Downtown Houston.

8/10 – Bra

Alexa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra gm den 7. mars 2024
Thank you for your review! We hope you choose to stay with us on your next trip to Downtown Houston.

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Iyana I hope I spelled it right. Was so nice. Check in was so easy. Rooms where clean. We will be back next year
Bodde her 3 netter i februar 2024
Svar fra gm den 27. feb. 2024
Thank you for your review. We hope to see you again on your next visit to downtown Houston.

2/10 – Forferdelig

Derrick

Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra GM den 26. feb. 2024
Thank you for your review. We will like to have the opportunity to address any concerns you may have had duing your stay with us.

4/10 – Dårlig

Nashwan

Bodde her 7 netter i februar 2024
Svar fra Gm den 26. mars 2024
Thank you for your review. We would love to know how we could have made your stay with us better.

10/10 – Utmerket

Ana

Bodde her 2 netter i februar 2024
Svar fra gm den 26. mars 2024
Thank you for your review! We look forward to seeing you on your next visit to Houston!

6/10 – Grei

Larry

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A bunch of small issues added together bumped it down a couple notches.
Bodde her 1 natt i februar 2024
Svar fra GM den 5. feb. 2024
Thank you for your review!

10/10 – Utmerket

Corbin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM den 5. feb. 2024
Thank you for your review! We hope you choose to stay with us again on your next visit to Downtown Houston

6/10 – Grei

Sekou

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Check in was terrible the agent clearly did not care . I did not feel welcomed at all . Very rude and not hospitable at all .i Would only stay again if I have no other options around .
Bodde her 1 natt i januar 2024
Svar fra GM den 2. feb. 2024
Thank you for taking the time to review our property. I do apologize for the issues you experienced during your stay with us. I will share this with the appropriate management team.

8/10 – Bra

Alex og Houston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra GM den 30. jan. 2024
Thank you for your review! We hope you choose to stay with us again on your next visit to Houston.

10/10 – Utmerket

Phillip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Staff was very nice and helpful especially Niesha. And Iyana is very helpful also and the valet crew was awesome George and SARAH and give SARAH a bigger coat please and thank you
Bodde her 4 netter i januar 2024
Svar fra GM den 30. jan. 2024
Thank you for your review!

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Worst.
This was one of the worst hotels experiences I’ve had. I was traveling with four other coworkers, we lasted only two of three nights because of our combined wide ranging issues and safety concerns. Issues were: dirty floors and walls, no comforter on bed, multiple broken lights, leaving lights off and returning to them on along with TV after requesting no service as well as a shattered window from a gun shot on the 10th floor across from a parking garage.
Bodde her 3 netter i januar 2024
Svar fra GM den 26. jan. 2024
Thank you for taking the time to review. We will sure your comments with the appropriate leadership team.

10/10 – Utmerket

Marvin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra GM den 26. jan. 2024
Thank you for your review!

2/10 – Forferdelig

FRANCIS

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Room was very cold and no way to increase the temperature. Called for service and no one showed up.Told at check in that only one $50.00 was needed for parking but was charged twice.
Bodde her 2 netter i januar 2024
Svar fra GM den 18. jan. 2024
Thank you for your review. We will address these issues with the appropriate management team.

10/10 – Utmerket

Monika

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra GM den 26. jan. 2024
Thank you for your review!

10/10 – Utmerket

Anyesha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra GM den 18. jan. 2024
Thank you for your positive review!

2/10 – Forferdelig

LaTosha

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DO NOT VALET THEY STEAL OUT YOUR CAR
Valet my vehicle and 8 pair of sunglasses was stolen. I should have called the police but the general manager is going to see who worked those days.
Bodde her 2 netter i desember 2023
Svar fra GM den 11. jan. 2024
Thank you for your review. The incident has been reported to the actual valet company. Please let us know if you do not hear from them.

2/10 – Forferdelig

John

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra AGM den 26. des. 2023
Thank you for taking the time to leave a review.

10/10 – Utmerket

Karla og Pearland

Bodde her 1 natt i desember 2023
Svar fra AGM den 26. des. 2023
Thank you for taking the time to leave a review. I will share this with our Aloft team.

6/10 – Grei

Patrick

Reiste med en gruppe
Bodde her 2 netter i desember 2023
Svar fra GM den 13. des. 2023
Thank you for your review! We hope to see you again on your next visit to Downtown Houston!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra GM den 11. des. 2023
Thank you for your review! We hope you choose to stay with us again in the near future.

10/10 – Utmerket

Marquita

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pick this one!
I love this Aloft! The team here is so sweet and polite, Quinton, Chris, Nyiesha, Christian are all amazing!
Bodde her 2 netter i november 2023
Svar fra GM den 5. des. 2023
Thank you for taking the time to review our property. We hope to see you again on your next visit to Downtown Houston!

10/10 – Utmerket

Janise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a time. The front desk rep for the evening check-in 12/2/23, and the front desk rep for our checkout 12/4/23 were awesome. Whatever we needed they assisted. I highly recommend this location. It was convenient in walking distance to everywhere.
Bodde her 2 netter i desember 2023
Svar fra GM den 5. des. 2023
Thank you for taking the time to review our property! We hope to see you again soon.

10/10 – Utmerket

William

Bodde her 3 netter i desember 2023
Svar fra GM den 5. des. 2023
Thank you for your review! We look forward to seeing you again in the future!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The front desk staff were ABSOLUTELY amazing. They made us feel welcome from the moment we checked in and chexked in on us each time we went out to ensure that we did not need anything. The reason I did not give 5 stars for cleaniness is because the initial room that I was given had a smokey smell, which should have been caught and an air cleansing bomb should been used when the room was cleaned. However, the feont desk apologized profusely foe the smell and for having ti put me on a different floor than my party. They quickly reassigned me a new room, which was very clean.
Bodde her 2 netter i desember 2023
Svar fra GM den 5. des. 2023
Thank you for your review! We hope you stay with us on your next visit to Downtown Houston.

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Staff was friendly, Room was clean but called twice about our tv not working and each time we waited for maintenance that never showed.
Bodde her 2 netter i november 2023
Svar fra GM den 20. nov. 2023
Thank you for your review. We will share your feedback with the appropriate leadership team. We hope you choose to stay with us again on your next visit to Downtown Houston.

10/10 – Utmerket

tabitha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic place to stay !
Our stay here was fantastic! The staff is friendly/ helpful, we were not from the area and the staff helped us out by giving recommendations on places to eat nearby. There is NO parking lot for the hotel but they do have valet and parking garages nearby in walking distance from the hotel. The room was very nice, clean and spacious definitely got our money’s worth. One of my favorite parts of the room was the modern stand in shower and body mirror.
Bodde her 2 netter i november 2023
Svar fra GM den 20. nov. 2023
Thank you for taking the time to submit a review for our location. We hope you choose to stay with us on your next visit to Downtown Houston!

10/10 – Utmerket

Monica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, safe and nice vibe!
Front desk and bartender were sooo nice when I arrived a little early! The vibe is nice and chill. Felt very safe. As I left my room the next day, the person cleaning the room next to mine asked how my stay was and the condition of my room, seemed to take pride in my good review of the room. Will stay again!
Bodde her 1 natt i november 2023
Svar fra GM den 17. nov. 2023
Thank you for taking the time to review our hotel. We are glad you enjoyed your time with us!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Breakfast wasn't included and the room's cleanliness was subpar
Bodde her 3 netter i november 2023
Svar fra GM den 6. nov. 2023
Thank you for taking the time to review our property. We hope you choose to stay with us on your next visit to downtown Houston!

10/10 – Utmerket

Shanon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Antonio at the front desk was superb getting me checked in quickly! He was super friendly, gave me the low down on places to eat within walking distance and I rate him 10/10!!
Bodde her 1 natt i november 2023
Svar fra GM den 3. nov. 2023
Thank you for taking the time to review our property. We are glad you enjoyed your time with us and hope to see you again on your next visit to Houston!

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was great, except our sleep was disturbed by dogs barking in the room next to ours. I’ve reported this to Aloft/ Marriott
Bodde her 2 netter i oktober 2023
Svar fra GM den 19. okt. 2023
Thank you for your review. We apologize for the inconvenience you experienced during your stay. We hope you choose to stay with us again the next time you visit Downtown Houston.

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra GM den 18. okt. 2023
Thank you for your review. We hope you choose to stay with us on your next visit to Downtown Houston.