Hoteller i Horseshoe Bend

«Staff was amazing. Would ask for room away from freeway if possible. »

«Yes»

«The heater did not work and it got cold. When I turned the heater on the AC came on. The bed was so hard that I had a backache and cramps all night. When I went to get in the shower the bottom of it was so disgusting. I couldn't even get in. I had to clean it. The toilet did not flush but maybe once and the faucet in the bathroom sink sprayed everywhere and leaked all over the place. It was terrible and I feel like I shouldn't have to pay for it»

«I don’t know »

«Fantastic Hotel, airport shuttle is the best.»

«Hotel is packed full of kids, apparently for the pool, so just keep that in mind.»

«Didn’t have breakfast»

«great staff. clean and roomy.»

«We have stayed here multiple times and this was probably the least enjoyable. We stayed a total of two nights and the morning after the first night when the room was cleaned, only the beds were made, and extra towels were placed. The trash was taken out, but no extra trash bags and so we came back to just the trash cans. They did not clean the desk or the tray in the living room where there were crumbs. The breakfast is never pleasant. They purport cage free eggs however they still come out of a ...

«It’s not the nicest Hyatt out there, but it’s also one of the least expensive ones you’ll find. The staff were all very kind & friendly. We initially got a room that was a tad musty, but the staff put us in a different room right away, no problem, that was great. The fitness room was great for the price of the hotel. Parking area was well lit & safe. Chipotle is only a few minutes away. I would start here again with my 3 kids. Once again, not the nicest Hyatt in the world but it’s probably ...

«The shuttle to the airport is an absolute amazing option. We will definitely be staying again. The reason for my 4 star rating is there were bugs in the inside pool.»

«The room was clean albeit a little outdated. We slept well, the area was convenient & quiet & we enjoyed the breakfast immensely.»

«The room was very clean and the Gold Mine food was great. »

«The room was clean. The area around the pool was chaos with office chairs and such. Once when walking by the desk staff were talking about personal stuff using the f word. Overall this place is great and I would return. Breakfast is great and the breakfast staff were super on top of it. I only noticed the two things while I was there and I think desk staff could level up their professionalism and check on pool more frequently. »

«Yes»

«Emilie at the front desk was a dream. She was so helpful and sweet and was so refreshing after our previous nights experience(at a different hotel). The area is fantastic and offers a mall and many restaurants within walking distance. The room was absolutely perfect and offered multiple rooms which allowed us to put our little one down early and still enjoy movies with my husband without disrupting her. »

«Stay was great. »

«Pool was not open but other than that all was great»

«blankets were dirty & bathroom had hair in it, but the breakfast was good and the night staff was nice »