Hoteller i Horse Shoe

«Last minute stop on the way to Gatlinburg. Reasonably priced. Comfortable room that was very clean. Beds were comfortable and the bathroom was fine. The breakfast was ok. Coffee was strong. My only complaint was the walls were thin and it sounded like the people above us were practicing gymnastics until 11pm and up at 6:45 am. The two young ladies that checked us in were wonderful. Get a second floor room if you stay here.»

«Bed wasn’t comfortable»

«The staff was excellent. Enjoyed staying there.»

«Our family has stayed at 5 different hotels in the last few weeks. This one was at the top of our list. Thank you for a clean, well-managed property!»

«We stayed here one year ago and all was good but on this trip we were given a room with a foul odor that smelled like wet carpet. The towels and wash cloths still looked dirty and the TV didn’t work. Thankfully there was other rooms available and the staff was more than helpful to give us another room. The only other issue was that the breakfast was not good at all and food that should have been kept warm was cold. We probably will not be back to this location again.»

«The bed was not great and the bathroom was not up to the standards of this chain. The staff were exceptionally good, worthy of any high end establishment. Breakfast was cheap and not on par with the standards of this chain.»

«This hotel was easy to find, with good parking available. The rain shower in the bathroom was my favorite part of the 1 night that we stayed. The employees seemed nice and approachable. We didn’t use the pool or gym. They’re pretty small & we were tired from driving. The breakfast in the morning was ok, typical hotel food, but much appreciated! The mattresses are FIRM. My husband liked that, but I need a softer mattress.»

«Tv kept cutting off and stopping called front desk and the girl there said she didn’t know what to do to fix it»

«Everything was great. Our family had a great stay. The one aspect that gave us pause was there’s a barn/sliding door for the bathroom. Having a door that closed would have been preferable. =0)»

«Great little cabin, clean, well apportioned, great architectural design, site facilities, and great atmosphere. We would totally stay here again and have already been recommending to our friends.»

«Great location if you have an early flight out of Asheville. Shuttle driver showed up 15 minutes late.👎👎»

«A lot of ants in breakfast area where food was»

«The manual shade didn’t cover the window all the way and there were no curtains so light came through in the morning. There were cobwebs on the wall and ceiling corner. No new roll of toilet paper. Body wash dispenser was nearly empty when we arrived and we didn’t discover this until we were in the shower. Room and hotel have absolutely no character or style. Pool closed too early. Hallways were loud.»

«Great stay»

«Perfect place to stay for 5 days. Excellent service and room.»