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Anmeldelser av Clarion Pointe Hopkinsville near The Bruce Convention Center

2.5 out of 5
Clarion Pointe Hopkinsville near The Bruce Convention Center
2910 Fort Campbell Blvd, Hopkinsville, KY

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 218 av totalt 569 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 569 anmeldelser." "
Rangering på 6 − Grei. 93 av totalt 569 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 569 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 569 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Jeremy

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only thing good was the staff. It started with our door barely opening. Then there was no chair in the room like all the pic. There was electrical tape holding up the base around the bottom of the wall. Water damage on the ceiling. The shower took over 20 minutes to drain. Patch spots all around the room. And I got a rash for something they used to wash their towels. There was a spider under our sheets. The pool and sauna were closed by the health department.The restaurant and bar doesn't know when to cut people off we were harassed by drunks they kept asking us to "get Fu*ked up" like they were.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Sandra

Bodde her 3 netter i april 2024

2/10 – Forferdelig

Renee

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beds- cigarette burns Toilet- won’t flush, and pee on seat Curtains- burn holes Hallways- people overdosing had to help Pool- doesn’t work Hot tub- doesn’t exist Sauna- doesn’t work Wouldn’t recommend to anyone!
Bodde her 1 natt i mai 2024

6/10 – Grei

Paula

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that it was convenient and I was a little disappointed the indoor wasn’t open for my grandkids to enjoy and have fun. And also the WiFi was down.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Patricia

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There was a big old hole in the wall like a rat if it comes anyway and I didn't notice it until Saturday night I was up there visiting my mom from time and I talked to the front desk staff and the manager didn't want to talk about me gave me a hard time and that's not professional I believe the manager need more training
Bodde her 3 netter i april 2024

8/10 – Bra

Robert og St Leonard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good for the money
Bodde her 2 netter i april 2024

6/10 – Grei

Teri

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Carpet cleaning in hall and room needed cleaned...smelled and sticky. Light by bed needed a lightbulb replaces and not done when asked. Employees laying down in bar on p phone or hanging out in public spaces. Coffee in carafe tasted in fresh, clean carafafe.
Bodde her 3 netter i april 2024

8/10 – Bra

Franklin og Rome

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Cost was good
Bodde her 1 natt i april 2024
Svar fra F.D. Diana den 10. apr. 2024
enjoyed having you stay with us

6/10 – Grei

Giovana

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The outside of the building looks run down, dog poop on the side walk. The room bathroom was stained with mildew
Bodde her 2 netter i april 2024

10/10 – Utmerket

Chasity

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet
Bodde her 1 natt i mars 2024
Svar fra F.D. Diana den 10. apr. 2024
So glad you have enjoyed your stay at the Clarion Pointe

6/10 – Grei

Terra

Likte: Personale og service
Bodde her 2 netter i mars 2024
Svar fra F.D. Diana den 10. apr. 2024
Hope to see you again soon.

2/10 – Forferdelig

Rita

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The continental breakfast has no protein (eggs -bacon), only carbs (muffins, waffles, cold cereal). The bathroom was not clean - hair in the tub and debris in the sink. The microwave did not work - electrical outlet had no power. Then we got stuck in the elevator, between floors, with NO apologies. Finally, had to check out and go to another motel for the rest of our stay. Very disappointing motel.
Bodde her 3 netter i mars 2024

6/10 – Grei

Jeffrey

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
We stayed 2 nights. First night in room 101. Found that it had a door leading to a back courtyard. While the door was locked, the deadbolt was broken. Also, the room next door was some kind of maintenance area with loud intermittent mechanical noises all night. Should have moved rooms. We slept in our clothes. Moved to another room for 2nd night on another floor. Much better.
Bodde her 2 netter i mars 2024

8/10 – Bra

Kate

Likte: Renhold
Bodde her 2 netter i mars 2024

8/10 – Bra

Mark

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Gene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always friendly
Bodde her 1 natt i november 2023

4/10 – Dårlig

Mary

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There were long black hairs and what looked liked pubic hair on the sheets, requested new set of bedding received the sheets but not new comforter. Staff didn’t even bother to ask how the stay was or what the problem was with the sheets. I will never use a comfort brand again.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Phil

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean good value
Very nice economy hotel. Clean with nice people.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Travis

Reiste med familie
Likte ikke: Romkomfort
I wouldn’t book here a second time one night was
We intentionally selected a room with a pull out couch for the kids and upon arrival realized there were no linens for the pull out in the room. When we went to the front desk we were given 2 fitted sheets (that did not fit) and 1 small blanket. They were out of pillows so we used folded towels. Breakfast had no protein options outside of yogurt cups. We should have selected a hotel from a larger brand. Bed and available pillows were very soft and the hotel seemed, well used.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

MiTona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Overall!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jayne

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jayne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

6/10 – Grei

Dwayne

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was great...rooms not so much
The staff was great but the hotel left a bit to be desired. Upon arrival we found that the indoor pool was closed. This was one main things my grandsons were looking forward to. Then when we arrived in our room, we found the heating unit was not working, and no maintenance staff was on the premise. As a result, we had to switch rooms. The heat in the 2nd room was fine, but we immediately began having problems with our new room keys. They were first reprogrammed but the problem continued. So a new set of keys were programmed and issued. But the issue was not received. We determined that the problem was with the key reader on the door, because it would ultimately work after numerous tries. Since we were only staying 2 nights and had already changed rooms before, we decided to stick it out.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Tamala E

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Everett

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i desember 2023

6/10 – Grei

David

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023

10/10 – Utmerket

Talia

Likte: Overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 1 natt i november 2023

6/10 – Grei

Veronica

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
I like it because it was by restaurant in walking distance. I didn’t like that my door was left unlocked afterwards clean before I checked in. Also the floors wasn’t vacuum, and old used tea bag was left on top of the headboard
Bodde her 1 natt i november 2023

8/10 – Bra

Ryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

8/10 – Bra

Mike

Reiste med partner
Likte: Renhold og personale og service
It was nice
Bodde her 1 natt i november 2023
Svar fra Diana den 21. nov. 2023
Thanks for taking your time to leave us a review, we look forward to having you back soon. Sincerely, Diana "Front Desk"

4/10 – Dårlig

Darin

Likte: Renhold og personale og service
This is an older hotel that is being remodeled. The outside looks great and so does the lobby area. The first room I was given was a non-smoking room but as soon as I opened the door it smelled like cigar smoke. The second room I was given was clean but there was a used washcloth hanging over the shower curtain rail and AC/Heat did not work properly.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Everett

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It worked!
Bodde her 1 natt i november 2023
Svar fra Heather den 15. nov. 2023
We're glad you enjoyed your stay!

8/10 – Bra

Michelle og Louisville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love the staff especially the mgmnt Sheri & Heather are great!
Bodde her 1 natt i oktober 2023
Svar fra Heather den 6. nov. 2023
Thank you so much! We appreciate you!

10/10 – Utmerket

Deborah

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff was very friendly and helpful!
Bodde her 1 natt i oktober 2023

8/10 – Bra

Edgar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Dayshaun

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The sheets felt as though there was a layer film on them, as if they haven’t been changed after several stays. There were other peoples hair everywhere on the towels, sheets, and comforter. I dried my face on a towel and stringy hair was stuck to my beard. I slept fully clothed covering as much skin as possible to not make contact with the sheets. I would’ve canceled if I didn’t go through a secondary booking site. As a native of the town and familiarity of this facility when it was a holiday inn it is shock how run down the property has become.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Jocelyn

Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Lynette

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel--D-rating for hotels.com
The hotel was excellent. The front desk clerk at check in was also excellent. The only bad part was the error made by hotels.com and we will NOT be getting a refund from them so we are out ALL of that money. I will never use hotels.com again nor do I recommend that anyone else use it. We are not rich people so to get charges by them that they will not reverse does put a hole in our pocket. But the hotel itself and the evening clerk were excellent. The clerk did all that she could to help us-even talked with hotels.com personnel to explain their error!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Myra

Reiste med familie
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

malcolm

Bodde her 2 netter i oktober 2023

4/10 – Dårlig

Deondra

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms not as clean as they should be. Too many people hanging out in the parking lot. No breakfast as advertised
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Jerrod

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room was not clean at all. Trash on the floor, trash still in wastebaskets and urine on the toilet.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Teresa

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good place
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Debbie

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Ayana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

6/10 – Grei

Tamara

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
There was no bathroom tissue in our room, and the shampoo and conditioner bottles were empty, also the pool had to much chlorine and the indoor pool was ice cold
Bodde her 2 netter i september 2023