Hoteller i Hopewell

«We booked a King Suite with Sofa. The first one we were issued the sofa cushions were totally falling apart and sofa was dirty with dirty spots that had not been cleaned. Before putting our luggage in this unacceptabke room we went the front desk. I asked to be moved to a room in better shape and the desk clerk appologized and said it was appox 4:30 not all guests had checked in so as an an attempt to solve the problem he moved us into another King Ste but again the sofa cushions were ...

«Room wasn’t very clean»

«Towels and washcloths were soft.There was a roomy closet that lit up when clothes were hung. Breakfast was a good variety of foods.»

«The person at the desk was rude to me when I approached her about my key not working. I told her the issue and she snapped back at me, “relax!” Then another male employee came to the desk and asked to see the key. When he looked at it, he threw it across the lobby, telling the desk clerk not to use that key. I found this entire episode very strange. I avoided speaking to the desk clerk during the remainder of our stay.»

«The breakfast was great! Lots of choices.»

«Room was more spacious than I expected. Pool and spa were good, could use more cleaning. Some lights in room did not work.»

«Room was clean and bed was comfortable, which were the most important factors for us. Nothing fancy or luxurious just a basic room. Breakfast was better than expected. Would stay there again.»

«Everyone was very friendly and the property was very well cared for.»

«Lovely host and hostess! Enjoyed our stay.»

«Every thing so up to date, great room»

«Rooms excellent size»

«Paid for an handicap accessible room was only offered a regular room yet handicap rooms went vacant during tge stay. No breakfast offered. No television available outside 3 channels. Upon checkin the bathroom had not been fully cleaned. I have spent several nights here over the last 6 years; however, overall experience keeps going downhill. »

«Good»

«The rooms were very clean and comfortable. I was surprised how basic the hotel was. They did not provide breakfast, no hand towels, no facial tissues, no hairdryer and the front desk isn’t open 24/7. A sign was in the room that said that you could ask for certain items. The value was great! Several restaurant options are within walking distance. The parking lot was very well lit and felt safe.»

«It is obvious this property is under renovation, and the new management is doing its best to have some rooms available while the only other hotel in the area has been closed. The pictures are beyond misleading. New paint has been slapped over old repairs. The pool was closed. There was no weather stripping under the door, no refrigerator or microwave., no WiFi or breakfast either. The bed was new but uncomfortable and made noise any time someone moved in it. The staff was nice, but there ...

«Check in was convenient. We also liked our room very much.»

«Great hotel and perfect for families and those who need to be able to cook. This specific location does not have an elevator, so those who need to avoid stairs, need to check on available 1st floor rooms. We loved the location; so convenient and honesty quiet.»