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Anmeldelser av Holiday Inn Express & Suites Hood River, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Hood River, an IHG Hotel
2625 Cascade Ave, Hood River, OR

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 374 av totalt 658 anmeldelser." "
Rangering på 8 − Bra. 174 av totalt 658 anmeldelser." "
Rangering på 6 − Grei. 56 av totalt 658 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 658 anmeldelser." "
Rangering på 2 − Forferdelig. 23 av totalt 658 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Courtney den 29. juli 2023
Thank you for your review! We hope to have you stay with us again!

8/10 – Bra

Stacie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a great option for our sleep over on the way to Yakima. Clean rooms and friendly staff. The breakfast was super pre-fab and the worker was eating while she was working which wasn’t too cool. If I had it to do over again, I would stay downtown so there was more access within walking distance.
Bodde her 1 natt i april 2024
Svar fra Courtney den 28. apr. 2024
Thank you for your review! We appreciate the feedback and we hope to have you stay with us again!

6/10 – Grei

Tamara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A decent option. Seems fairly new - so along with that comes super thin walls, TV noise, conversation mumble, etc and slamming doors down the hallways. I’ll never understand why these facilities don’t build better to reduce noise?
Bodde her 1 natt i mars 2024
Svar fra Courtney den 21. apr. 2024
Thank you for your review! We appreciate the feedback and apologies for the inconveniences you experienced during your stay.

10/10 – Utmerket

Thien og Renton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New and clean room
Bodde her 1 natt i april 2024
Svar fra Courtney den 16. apr. 2024
Thank you so much for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again!

2/10 – Forferdelig

Daryl

Reiste med familie
Likte ikke: Renhold og personale og service
Very noisy at night . Was woke up twice during the night.found clothes in a drawer.
Bodde her 2 netter i april 2024
Svar fra Courtney den 8. apr. 2024
Thank you for your review! We apologies for any inconveniences you experienced during your stay, and we will work on performing better in the future.

6/10 – Grei

Harley

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
Upon check in into my room, I noticed there are cleaning stuff and a T-shirt left on my chair. I immediately went back to the front desk and asked for changing a room. I was rejected with the reason for "we are fully booked". I asked what can I do with the strange items left in my room. She said put them aside or bring it to the front desk. There are also some spots that had apparent dirt/soil that was not cleaned. Bed sheet was also put in in a rough style. Strange experience here. I thought Holiday Inn is a guarantee for quality. I have to rethink that from now on.
Bodde her 1 natt i april 2024
Svar fra Courtney den 7. apr. 2024
Thank you for your review! We appreciate the feedback and will work on addressing those issues with the staff. We are sorry you had a rough experience and we hope to preform better next time around.

6/10 – Grei

Sara

Reiste med familie
Likte: Fasiliteter
This property was fine for a quick night on the road. Easy to access with several close by quick food options. The beds seemed old and were uncomfortable and loud. The hot tub needs significant rehab. The kids enjoyed the pool and the breakfast was Holiday Inn Express standard and met everyone’s needs.
Bodde her 1 natt i mars 2024
Svar fra Courtney den 6. apr. 2024
Thank you for your review! We appreciate the feedback and we hope to have you stay with us again soon!

8/10 – Bra

Donna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pillows were very comfy. Affordable and convenient. Pool and hot tub need update.
Bodde her 1 natt i april 2024
Svar fra Courtney den 6. apr. 2024
Thank you for your review! We appreciate the feedback and hope to have you stay with us again!

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Courtney den 1. apr. 2024
Thank you so much for your review! We hope to have you stay with us again!

10/10 – Utmerket

Ryan

Reiste med familie og små barn
Likte: Fasiliteter
Odor coming from the bathroom!
Bodde her 1 natt i mars 2024
Svar fra Courtney den 31. mars 2024
Thank you for your review! We appreciate the feedback

10/10 – Utmerket

Mireille

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Swimming pool
Bodde her 2 netter i mars 2024
Svar fra Courtney den 19. mars 2024
Thank you for your review! We hope to have you stay with us again!

2/10 – Forferdelig

Susan og Hillsboro

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I could not stay in this hotel. The staff was very friendly and professional, and everything was clean, but after being in the room only 20 minutes I had a fierce headache from the cleaning smells. They must have had carpets cleaned recently, as the whole hotel smelled strongly of cleaning. I reluctantly paid my bill and left.
Bodde her 1 natt i mars 2024
Svar fra Brittany F. den 24. mars 2024
We apologize for the inconveniences that you experienced during your stay with us. We do strive to make sure that our hotel is clean and sanitary for all guests.

2/10 – Forferdelig

Lauren

Forretningsreisende
Hotel room was burglarized and hotel wouldn't help compensate. They need security to protect their guests and their guests' property. Will not be using this chain anymore.
Bodde her 3 netter i februar 2024
Svar fra Brittany F. den 7. mars 2024
We apologize for the issues that took place during your stay. We have already issued the refund through Expedia. Unfortunately it does take them 7-10 business days to process it on their end. You should receive an email from them when that is complete.

10/10 – Utmerket

Lidia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i februar 2024
Svar fra Courtney den 25. feb. 2024
Thank you so much for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again!

8/10 – Bra

tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Courtney den 19. feb. 2024
Thank you for your review! We hope to have you stay with us again!

8/10 – Bra

CANDELARIA og Sunnyside

Bodde her 1 natt i februar 2024
Svar fra Courtney den 20. mars 2024
Thank you for your review! We appreciate the feedback and hope to have you stay with us again!

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
exceeded my expectations
Bodde her 1 natt i februar 2024
Svar fra Courtney den 3. feb. 2024
Thank you so much for your positive review! Our staff appreciates the feedback, and we hope to have you stay with us again!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Front Desk den 1. feb. 2024
Thank you for leaving a good review. We hope to see you again and safe travels where ever you may go.

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Was stranded coming back to Portland due to weather-related highway closure. Hotel was exactly what I wanted-comfortable and clean. I was exhausted and it absolutely was the perfect spot.
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 1. feb. 2024
We are so happy you enjoyed your say although the weather delayed your plans, as it did for many. Nothing beats a good nights rest after a long day. We hope to see you again.

8/10 – Bra

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Courtney den 3. feb. 2024
Thank you for your review! Our staff appreciates the feedback and we hope to have you stay with us again!

8/10 – Bra

Richard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Toilet was clogged before I even used it. Other than that, great hotel. Tight parking spots in front but plenty of space out back.
Bodde her 1 natt i januar 2024
Svar fra Courtney den 3. feb. 2024
Thank you for your review! We appreciate the feedback and hope to have you stay with us again soon!

8/10 – Bra

Christina

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel seemed to be pretty new. Good selection for breakfast
Bodde her 1 natt i desember 2023
Svar fra Courtney den 3. feb. 2024
Thank you for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again soon!

2/10 – Forferdelig

Geri

Likte ikke: Overnattingsstedets bygg og tilstand
Constant stomping upstairs even after we complained. Pool water was disgusting you could not see your feet at the bottom of the pool
Bodde her 1 natt i desember 2023
Svar fra Courtney den 3. feb. 2024
We apologies that you had a negative experience at our hotel, but we appreciate the feedback and will work on addressing these issues.

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Courtney den 3. feb. 2024
Thank you so much for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again soon!

8/10 – Bra

Natalie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Front Desk den 1. jan. 2024
Thank you so much for staying with us. We look forward to a future visit.

4/10 – Dårlig

Miguel

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Courtney den 3. feb. 2024
We are sorry you had a negative experience at our hotel, let us know how we can improve!

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
We apologize for the inconveniences that you encountered during your stay with us. We always strive to do our best and will use this review to further train our staff.

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Drainage issues in the bathtub.
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
Thank you for the review of your recent stay with us. We look forward to hosting you on your next trip to Hood River.

6/10 – Grei

Sonia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel staff were nice, room was clean and loved that they had hand soap. Very disappointed in the breakfast.
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
We apologize for the inconveniences that you encountered during your stay with us. We always strive to do our best and will use this review to further train our staff.

10/10 – Utmerket

Jacob

Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
Thank you for the review of your recent stay with us. We look forward to hosting you on your next trip to Hood River.

10/10 – Utmerket

Sean

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
Thank you for the review of your recent stay with us. We look forward to hosting you on your next trip to Hood River.

10/10 – Utmerket

Toni

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
Thank you for the review of your recent stay with us. We look forward to hosting you on your next trip to Hood River.

2/10 – Forferdelig

Emily

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold og fasiliteter
Our room didn’t look like it had been completely clean. There were hairs in the shower/tub, food crumbs on the floor, and my 2 year old found a questionable device that looked like something used to do drugs with. The fridge barely worked and the pillows were flat.
Bodde her 1 natt i desember 2023
Svar fra Brittany den 24. des. 2023
We apologize for the inconveniences that you encountered during your stay with us. We always strive to do our best and will use this review to further train our staff.

8/10 – Bra

Andrea og Moreno Valley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was good
Bodde her 4 netter i november 2023
Svar fra Courtney den 5. des. 2023
Thank you for your review! We appreciate the feedback and hope to have you stay with us again!

10/10 – Utmerket

Dan

Reiste med familie
Likte: Renhold og fasiliteter
Great stay
Bodde her 1 natt i november 2023
Svar fra Courtney den 28. nov. 2023
Thank you so much for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again!

8/10 – Bra

SARA

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Courtney den 21. nov. 2023
Thank you so much for your review! We appreciate the feedback and hope to have you stay with us again!

8/10 – Bra

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Courtney den 21. nov. 2023
Thank you so much for your review! We appreciate the feedback and hope to have you stay with us again!

10/10 – Utmerket

Danielle og Kinta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly clerk at the front desk. Room was clean & comfy! Perfect place to stop for a night on our road trip.
Bodde her 1 natt i november 2023
Svar fra Courtney den 20. nov. 2023
Thank you so much for your positive review! Our staff works hard to make it a clean and comfortable environment for guests! We hope to have you stay with us again.

6/10 – Grei

Barbara

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Courtney den 20. nov. 2023
Thank you for your review! Let us know how we can improve!

6/10 – Grei

Barbara

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Pool too cold one day too hot the next. Hot tub didn’t work our whole stay. Absolutely no one came to the room. They never even emptied the trash. All in all, I wouldn’t come again
Bodde her 1 natt i november 2023
Svar fra Courtney den 13. nov. 2023
Thank you for the review! We appreciate the feedback and apologies for any inconvenience you experienced during your stay with us. We have been having some mechanical issues with the pool and spa and we hope to have them fixed soon.

10/10 – Utmerket

Changqing

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The amazing surrounding.
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 7. nov. 2023
Thank you so much for your positive review! We appreciate the feedback and hope to have you stay with us again!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Room was big and open enough to maneuver my wheelchair. Good accessibility in bathroom.
Bodde her 4 netter i oktober 2023
Svar fra Courtney den 18. okt. 2023
Thank you so much for your positive review! We are glad to hear our rooms are spacious and easy to use a wheelchair in. We hope to have you stay with us again soon and have a wonderful day!

10/10 – Utmerket

Ahmad

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good so far
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 15. okt. 2023
Thank you for your positive review! We hope to have you stay with us again!

10/10 – Utmerket

Francine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoy staying at holiday Inn express hotels, I have stayed in several different locations, the rooms have been nice, great staff and a pretty good breakfast too.
Bodde her 2 netter i oktober 2023
Svar fra Courtney den 11. okt. 2023
Thank you so much for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again soon!

10/10 – Utmerket

TAMORAH og WEST LINN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Courtney den 9. okt. 2023
Thank you so much for your review! We hope to have you stay with us again!

10/10 – Utmerket

Randal

Bodde her 1 natt i oktober 2023
Svar fra Courtney den 24. okt. 2023
Thank you so much for your positive review! We hope to have you stay with us again!

10/10 – Utmerket

Robert

Bodde her 1 natt i september 2023
Svar fra Courtney den 21. okt. 2023
Thank you for your positive review! We hope to have you stay with us again!

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the location. The bathroom could have been cleaner. There was hair in the drain and toilet bowl inside was dirty. Everything else was to satisfaction.
Bodde her 1 natt i september 2023
Svar fra Courtney den 26. sep. 2023
Thank you for your review! We are sorry to hear though that your room was below IHG's clean standard and we apologies for the inconvenience.

10/10 – Utmerket

Larry

Bodde her 1 natt i september 2023
Svar fra Courtney den 15. okt. 2023
Thank you for your positive review! Our staff appreciates the feedback and we hope to have you stay with us again soon!

8/10 – Bra

Terry

Bodde her 1 natt i september 2023
Svar fra Courtney den 12. okt. 2023
Thank you for your review! We hope to have you stay with us again!