Hoteller i Homer Glen

«As a Hilton property I’m shocked. This is a large 8 story hotel and the problems start at the front door. It’s just about summer, the Lobby entrance has large planters outside that are void of plantings and choked with weeds. The area around the lobby elevators is shabby and tired. The elevators looked ragged out. There was a used / stained coffee Cup outside our room in the hall on Sunday when checking in, and it stayed there until Tuesday Evening. The Windows to the building were filthy ...

«Shower didn’t drain and zero towels in room to start… shower leaked all over the floor Reno just isn’t done will prolly be much better when it is, a lot of chipped paint and broken/ splintered door frames for 259 a night… tv was also about 20ft from end of the bed.. at 40in you can’t see it lol»

«I would not recommend this hotel. The property was extremely unclean. There was a dead bug on the AC unit in our room, and the bed was in poor condition, which forced us to request a room change. The overall condition of the hotel was disappointing. There were old mattresses left in the hallways and even a couch sitting in the parking lot. The entire place looked neglected and felt more like the setting of a scary motel than a hotel. Cleanliness and maintenance clearly are not priorities here. ...

«Everything»

«Room must not be sound proof neighbor sounded like we were in the same room. Hotel staff would not move me to another. Cracks and ceiling and base boards run down.. they have party downstairs Friday night loud and people that were not hotel guest roaming»

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«Overall nice environment easy to get to»

«Room was fresh and clean, pool was working and descent sized, and breakfast was great for a hotel. Always love this chain.»

«Rooms could be updated but they were clean»

«I like the shower that the only thing but I didn't stay left the same day .it could of been more upgraded»

«My sister and I loved our stay, easy to get in and out of the building, The elevators ran without a problem. The staff were super, the food was wonderful, housekeeping was ready to help right away with our needs. the man hauling the garbage even offered to help us put our bags in the car. Wonderful stay and we will be back.»

«Beautiful hotel!!»

«The location was good for ease of getting on and off the highway. The building, room and parking lot were very clean, they have only been at that location for a year. The area is pretty rural. There is a McDonald’s nearby, a Dunkin’ Donuts and a Charlie’s for eating. And there are a couple of gas stations at that exit. The only negative, and it wasn’t a big deal was the number of parking spaces that can be seen from room windows is very limited. So if you’re the type that wants to keep an eye on ...

«Everything from checking in to checkout process was great. They even offered a blow dryer and suggested various places to eat. Great atmosphere»

«Great hospitality. The hotel was clean and welcoming.»

«The room was clean and comfortable. The linens were clean. The floor was clean. It was quiet.»

«The hotel itself is a 100% standard Hampton Inn,which is good and predictable, however not very special. Just the way I like it. The staff was very friendly and always prepared to serve. Probably one of the most service minded staff I have come across for a long time. Sharing local advice and also having the time for a chat.»

«Overall was a good stay, staff were helpful when we had a key card issue. The hallways smelled a bit funky but the room smelled and felt clean. I’d say the experience was of equal value for what we payed to stay there.»