«We booked our stay here mainly because of the rooftop pool, which looked like a great experience for us as a family. Unfortunately, we didn’t realize until check-in that children are not allowed to use it.
While we now see that it’s mentioned in the fine print, this important restriction really should have been made much clearer during the booking process. It would have affected our decision to stay here.
We understand and respect your policies, but we wanted to share our disappointment and ...
«We booked our stay here mainly because of the rooftop pool, which looked like a great experience for us as a family. Unfortunately, we didn’t realize until check-in that children are not allowed to use it.
While we now see that it’s mentioned in the fine print, this important restriction really should have been made much clearer during the booking process. It would have affected our decision to stay here.
We understand and respect your policies, but we wanted to share our disappointment and ...
Emilie