Hoteller i Holualoa

«今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。»

«Beautiful resort and spa. Exceeded expectations»

«We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. »

«What a beautiful place with all of the amenities, including beach equipment! The pool and hot tub were like paradise and the beach is gorgeous, complete with a turtle snoozing on the rocks at sunset. »

«The bell men and women were fantastic. The front desk was very helpful. Mahalo.»

«Beyond lovely! A spectacular resort.»

«Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice.»

«Excellent property and staff. Food was mediocre at best.»

«We had a wonderful stay in April. The onsite property manager is a delight to chat with, and the apartment was clean, comfortable, and has everything we could need from appliances to beach equipment. We look forward to staying again!»

«First time staying at a bed and breakfast, and we couldn’t be more happier than our stay! Our host Gene and Kryss were such a delight, they were attentive and thoughtful. Often giving us great recommendations of things to do on our day! Their food was amazing and such a get way to wake up to coffee with. The property and the environment was so cute, with all the green hills and beautiful sunrises and sunsets to see..l definitely told friends and family about our stay during and after and would ...

«In the heart of downtown, lots of restaurants and shops. Right on the beach. Room had everything needed for cooking, AC worked very well»