Hoteller nær Historic Southern Railway Station

«Loved this hotel and the restaurant inside. Beautifully done.»

«I’ve stayed here a few times and absolutely love it. This time was one of those times I wish never happened. As soon checked in at the front desk (great service as always) I looked to my left and found a small table with a gentleman named ED serving champagne and l' hors-d'œuvre I said good afternoon and asked what wine he’s serving. He looked at me and didn’t bother to answer. I felt very odd, but decide to go on with my 2nd question in case he didn’t hear what I asked. “So what are those ...

«Staff was friendly, and the room was very comfortable. The bathroom wasn't necessarily dirty, but it could have been cleaner. I enjoyed the amenities, but didn't forget a wire if you need Internet and aren't a Bonvoy member»

«Great accommodations»

«Several of the other local hotels had free parking, or close by fur $7 at a garage. So paying $25 a night here was higher than average, but overall we had a good experience at the hotel.»

«We enjoyed the restful stay. The breakfast was nice and the bar staff helpful on drink selection. Great location to walk and shop.»

«I love this hotel so much. The staff is so friendly, so helpful, and the rooms are so quiet. The beds are comfortable, the AC actually WORKS! I will always stay at this hotel when I come to town! Thank you Cumberland House!»

«Great location for the Convention Center and UT Conference Center. Amazing showers. Hot hot water and fire hose pressure.»

«Realt nice room, and the person working at the front desk was so helpful and nice!»

«Nice, updated rooms. They tried to hep with the street noise with ear plugs and white noise machines. Great breakfast and delicious cookies.»

«Great for single travelers like myself.»

«The staff was incredible. The hotel was nice and smelled great. However, be prepared to pay for parking. The garage is about a block away and charges $20 a day. The hotel was recently opened so there was no gym and most of the electric did not work in the room. We had to move the refrigerator across the room and we had to plug the microwave into a bathroom outlet to make it work. The staff apologized and were super nice. There were "joints" on the floor in the lobby which smelled up everything. ...

«Exceptionally clean, nice breakfast buffet, wonderful dinner at the manager’s kickback, and kind staff.»

«Amazing fantasy theme village with rooms that carried the theme all the way down to the stone floors and pottery coffee mugs. Beautiful, well maintained grounds with a pond and walking trails. We enjoyed visiting with other travelers around the fire pit in the evening. We would love to stay again!»

«I RECEIVED AN EMAIL TELLING ME TO CONFIRM OUR REQUEST FOR 2 BEDS. I CALLED AND THE WOMAN CONFIRMED THAT THIS IS WHAT WE WOULD GET. WHEN WE ARRIVED AT 1 PM THE WOMEN AT THE DESK SAID THE ROOM WAS NOT READY. WE UNDERSTOOD THIS BUT WANTED TO PAY FOR IT IN ADVANCE AS WE HAD TO LEAVE BEFORE THE ROOM WAS READY TO GO TO UT'S GRADUATION. SHE SAID THIS WAS NOT ALLOWED, WHEN WE RETURNED, THE MAN AT THE DESK SAID THERE WERE NO MORE ROOMS WITH 2 BEDS AVAILABLE. HE SAID OUR CONFIRMATION WAS FROM ...

«Facility is new and clean. How ever, the quality of construction is poor.»