Hoteller nær Hilton Village Hall

«The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided.»

«There was no coffee pot or kitchen ware, house keeping never came »

«Clean room»

«Great service»

«Room 211 appears recently refurbished —paint, flooring, and other fixtures were new and maintained. A few minor problems in room 211: —no smoke detector. It looks like the wall-mounted smoke detector was removed for painting the walls and not re-installed. —a few non-functioning USB outlets, probably from heavy usage. Both USB outlets on the bed light fixture were non-functional. Rest of building was fine. One of the front doors was out of order and blocked with a park bench. The elevator ...

«Wonderful will be back »

«Great stay»

«Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.»

«Breakfast was great! Parking was safe! »

«Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. »

«Easy check in, good breakfast, we always stay here for the annual hockey tournament. »

«Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. »

«I would definitely stay there again.»

«The room was neat and plenty of space. However the desk in the room was a medal desk that had seen better days. The shower was so nasty I refused to take a shower in it. The toilet didnt flush unless you held the handle down.»

« Clean, comfortable room. Nice pool and hot tub, which we took advantage of several times. Nice breakfast. 5 minutes from SUNY Brockport and very convenient for taking a campus tour. »