The view and location cannot be beat! We’ve been to HH many times but this was a first at Sea Cloisters. We were very appreciative with an offer for an early check-in; we didn’t request one but asked if we could get the code for the gate and pool since we’d be in Hilton Head early in the day.
The condo was great- however the family room furniture is not as pictured on the listing; not a big deal though for us. Kitchen was very well stocked and plenty of bath towels and beach towels which was very nice. We loved the beach credit for chairs and bikes- so helpful to have that set up ahead of time and delivered right to the door.
We would have loved it if there were screens in the two sliding doors so that we could have kept the doors open all night to hear the ocean.
An extra kitchen hand towel or two would be nice as well.
Beds and pillows were fine, pretty basic.
The biggest issue was the lack of cleanliness. The floors were filthy. Not just sand, but food and hair and dust. They clearly had not been cleaned in quite some time as our feet were black- literally- within ten minutes of walking around. This made us wonder about the cleanliness of the rest of the condo- not a good feeling to start off a vacation. The property mngmnt company did offer to send the cleaning crew back out but by that time we were fully unpacked and didn’t want people coming into the condo while we were out.
For the price you pay, this condo should be sparkling clean. Actually, regardless of price, any rental unit should be clean. The cleaning fee should be refunded.
We’d love to stay here again however we’d need assurance that it was properly cleaned to do so.