Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great family stay overall and would consider staying here again. We actually stayed here 2 years ago. The place does need a little work though. First, the pros: the location is excellent. The beach feels surprisingly private and much less crowded than many other areas on Hilton Head. The pool was also a huge hit with our kids, and there was plenty of space in the house for our group.The property management company deserves credit as well. We had a couple of maintenance issues (a broken garbage disposal and a hot water problem), and they responded quickly and had both resolved promptly.That said, there are a couple of areas that really need attention. The biggest one is the beds. A I mentioned, this was our second stay at this property, and we remembered the mattresses being uncomfortable then. We assumed they would have been replaced by now, but unfortunately they were even more uncomfortable this time. Given the premium price of this home, getting a good night's sleep shouldn't be the weakest part of the experience. For us, it was significant enough to affect the overall stay.The kitchen could also be better equipped for a house that accommodates a large group. It had just enough a couple of years ago and it seems like various things have been lost or broken since but not replaced (note, we only had 1 cutting board). Overall, this is a beautiful property in a fantastic location with responsive management, but replacing the mattresses and upgrading the kitchen inventory would really help with the overall experience.