Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First and foremost, the house is beautiful, the views are stunning and the location cannot be beat. I also very much appreciated the ability to have rental equipment (bikes) delivered to the house. This is a really special property in HH. That being said, there were several hiccups, some of which were just sheer luck and were addressed and others which were not and are areas for improvement for future guests: On arrival, the house was found to be spotless, except for a small bathroom upstairs that was not cleaned -- unsightly but understandable -- it's a large house. Unfortunately, we did have problems with smoke alarms going off intermittently and several times overnight, but this was addressed the next day, which we appreciated. There was also a problem with the BBQ grill not functioning and unfortunately this was not addressed during our stay. Additionally, I was a little surprised that there were 3 people that came to the house, one called ahead but two were unannounced visitors (pool cleaner and gas line technician) which posed a privacy issue -- better communication here would have alleviated the problem. I also had some issues getting responses from the team prior to arrival, which was frustrating and time consuming, but the management team was responsive during our stay. Overall, we did have a really nice time and I would go back.