Hoteller i Hilbert

«Small pest issue»

«Hot tub was broken.»

«Staff was friendly. Breakfast was awful. They need quality food and a better cook. Had to go to the lobby to get coffee, ice, etc. Would have been nice to have coffee in the room. No daily room service as promised. Windows on the first floor were unlocked and easily opened (check your windows for security!). Several rooms door lock systems quit working and staff had to unlock your door for you - this took way too long to fix. Though I do have to credit the owner for trying to do this in ...

«Nice property»

«The hotel was well maintained»

«Very friendly»

«Room key kept resetting, had to visit front desk 4 times to reset the key card to get access. Headache when told it should work and it didn’t. Overall, service and staff was friendly.»

«Very nice staff person. Very clean, comfortable overnight stay. Maybe ask for a room on the side of the building away from the highway as there is some traffic noise.»

«The breakfast selection was good and friendly staff!»

«Comfortable beds and reasonable pricing»

«Good breakfast. No elevator to second floor. Quite. Hot tub was great. Fitness room was not so great cheap old equipment, no free weights.»

«Breakfast was good, staff were grumpy. Room was clean, but bathroom was a poor renovation that needs it again, no vent fan and mold was visible. Shower head was low, even for my 5'3" height due to a bathtub being put over another bathtub. Outside of building is gold vinyl siding that looks grey due to the freeway exhaust on the outside. Filthy. lighting even when turned all on and all the way up in the room was very dim. Room was quiet. tub didn't want to drain very well during shower, ...

«They double charged for the deposit and it has been over 2 weeks since I’ve inquired about my refunds. Still nothing. Their system recently upgraded apparently and when we checked in they couldn’t find my reservation and after 45 minutes they were able to locate it in their old system. Went up to our room and the housekeepers were in there cleaning it, mind you it’s after 7pm. So we went for dinner while they finished.»

«All was fine. The room was comfortable and the staff helpful. I had to leave early and did not have breakfast.»

«The breakfast were the same thing every day no switch up»

«Easy to find and at short distance to restaurants. Friendly and attractive lobby with a fireplace going. Our room was facing to the parking lot and traffic, but we'll insulated, only small amounts of noise. Queen size bed pretty comfortable. Wash basin in room and separate WC/shower cum bath tub not ideal.»

«Front staff named Daniel had no kind of customer service. Also was very disrespectful and the way he engaged with paying customers.»

«Our room was large and well maitained. I requested top floor so that there was no noise above us and they accommdated. Close to lots of shopping and restaurants. »

«Enjoyed my trip»