Hoteller nær Highland Lake

«Really nice »

«Absolutely terrible customer service. My party has the flu and think everybody would much rather not have somebody who is sick on the premises. I have been trying for two days to cancel my reservation and whenever somebody actually does answer the phone the guy just yells at you and hangs up on you. I am now stuck paying the fees because nobody on the other side knows how to answer a phone. I will tell anybody and everybody I know to never stay here.»

«The hotel venue is aesthetically pleasing, clean, and convenient walking distance to the mountain. However, without speaking to staff, the check in process was VERY confusing. Upon arrival, we walked in circles and across the street trying to figure out parking, where to to pickup lift tickets,etc. Only to later discover the two entities are not connected in business! »

«The hotel was decent for the price we paid. We didn’t notice any bugs, and both the room and the beds were clean enough. The only issue was that the shower curtain didn’t close properly, so water ended up splashing all over the bathroom after I showered. We mentioned it to the front desk, and they were kind enough to provide extra towels and bath mats.»

«The property is likely a work in progress. The check in procedure was a little unconventional but not inconvenient. The manager was very friendly and accommodating. The exterior of the property was not spectacular however the room was very charming, comfortable, and looked recently renovated. I would absolutely stay there again.»

«Great local spot. Recently updated »

«Lovely property, owner and food! A gem!»