Hoteller i High Shoals

«Very nice, clean, and well-maintained hotel! The afternoon/early evening desk clerk was uber nice, friendly and helpful. The pool was very nice and clean. Everything was top notch. The only thing that was a little odd was the morning desk clerk had stepped away at 10:45 am (of all times!) and left a key deposit box out. That doesn't work for me. I want the personal hand-off to satisfy my OCD. I had someone to alert her and I waited. Not a complaint, just an observation. EXCELLENT property in ...

«Everything was good»

«The bed was comfortable but cleanliness was lacking. The bedding was clean but the carpet was wet and the bathroom surfaces and door and floor were sticky and dirty.»

«Loved the suite with couch and tv. Perfect for us.»

«not the cleanest»

«OK. Did the job. »

«The lobby was unkempt on Sunday morning crumbs all over the furniture and the carpets the the pillows on the furniture were not set and there was a table for two which had two napkins and half a set of utensils and I was the first one down there. I didn’t even LOOK around just noticed these things in my little “bubble” . It seemed the waitress was late but the food and chef were on time and in good order. Total change in character for such a nice place we have gone to for years. The gym was ...

«Our room was spacious for 2 people. The bathroom was average but it was clean enough. It does need a bit of deep cleaning as the vents were filled with dust. The beds were comfortable. For the price we paid, it believe it was well worth it.»

«Clean room and excellent staff. Breakfast layout and preparation was done with guest in mind. Excellence!»

«room was not ready @ check in time. Was told it would be ready within an hour and I would be notified when it was ready. So we went and checked out the town, ate supper and had still not received a message regarding availability of room. By now it was 2 1/2 or 3 hours later, went back to motel and was told room was in the process of being cleaned then. so a check in that started at 3 pm finally got to room @ 8:30 pm and then it was obvious the bathroom sink or tub had not been cleaned. Would ...

«Okay, basic hotel. Nice pool.»

«Everyone was amazing»

«I will be asking Expedia for a refund. We didn’t end up staying at the hotel due to the conditions- the room was not clean; hair in beds; door lock was broken; door didn’t seal at the bottom and could be kicked open. Staff was unapologetic about the conditions.»

«Mia at the desk was amazing, all staff very friendly and stay was pleasant»

«Nice renovated room now the out side needs a spruce.»

«Great area , staff and hotel great for families»

«We had originally booked 3 nights through Expedia. The room was ok except for the moldy chair with a cigarette burn hole. Also one of the closet doors were missing. The air conditioner was old, noisey and kept us up most of the night. The worst part was that I felt unsafe as there seemed to be drug users on the property. One gentleman was sitting on the curb in front of his room swinging his arms back and forth and after an hour the staff finally called 911. I was told that "most" of the people ...