Hoteller i Heron Bay

«I would not recommend this hotel to anyone not even my worse enemy. My key to the room wouldn’t not work and had to go down stairs three times until I was mixed to another room. When I was moved to the new room there was no shower curtain and the floors were terrible. Then I requested a refund because I was going to drive through but u was told there wasn’t going to be a refund. Then I requested a new room. Which then my sheets were stained and there were roaches in the sink and bath tub.»

«Very friendly and quiet . Comfortable beds. Spacious room.»

«Decent, inexpensive hotel. Not very fancy. Good for just sleeping. The lobby is locked most of the time, they do not serve breakfast. It is in a little dated, although it has had upgrades. The linens were clean. The hairdryer didn't work.»

«Nice staff»

«Friendly and helpful staff made the stay great!»

«The property looked like it hadn’t been cleaned or vacuumed in years. The first room I went into was filthy - the towels in the bathroom had black foot all over them. It looks like they were used and hung back up. It was not clean. It was absolutely disgusting. So the staff gave me another room that had mold in the bathroom and literally a work boot footprint on the sheets. Gross. The front desk person was very helpful though - I will say that.»

«We arrived late. After midnight. When we walked in our room, the bed mattress was pulled partially off the bed frame exposing the box between the mattress and the wall. It was very dirty, but the bed was made. There were a few brown stains on the window curtains. The ac filter was very dirty. So much so that it was causing our sinuses to act up. The shower had no bar soap or shampoo. It only had conditioner. We were close to the side exit so we chose to come and go that way we noticed garbage ...

«I never checked in, the place was terrible. Cigarettes buts all over the place, garbage on the hallways, unclean bedsheets. I want a refund asap! Thank you»

«Pretty disappointing. I usually don’t care much about the room, as long as there’s a shower and a bed for cheap. This place is disgusting. The room I got, 111, is infested with mold. The dehumidifier included in the room is obviously never cleaned or emptied by housekeeping, as it was coated in mold when I opened the tank to drain it. Every day it filled up while I was out, leaving the room at 75% humidity. The shower curtain has mold. 3 of the 4 corners of the room are moldy. There is mold ...

«Nice place to stay and easy to access»

«Could not ge into my room because hotel key lost programming and had to break in from the other guest room. also a/c units from two other rooms that were offered to me did not cool well.»

«Great 5 days»

«Clean room and staff»

«Wrong hotel reservation»

«Staff is very friendly , check in was quick and easy. Location is is stones throw from the interstate and plenty of food choices close by as well as a cvs. Perfect spot!!!»