Hoteller i Henrietta

«I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and ...

«Ceiling was Half painted and the faucet leaked in the bathtub»

«The lobby is nice, very inviting.»

«I loved that the hotel was walking distance (like a minute) from the airport. The continental breakfast was the best hotel breakfast I’ve had; plenty of options. The staff was very friendly (shoutout to Sharday), we had one issue, but they took very good care of us. The manager was also very hospitable! When visiting Rochester again, my mom & I will definitely stay here!»

«It was showing it’s age with dirty carpets and trashy parking lot. »

«Good!»

«Our rooms were very, very clean, but a bit small. Breakfast was lacking, but ok.»

«Yes»

«Clean room and friendly staff.»

«No kitchen »

«This is a simple, safe, convenient motel that's well -run and good value. It's not fancy, but it's nice and clean, the room has everything you need, including coffee maker, refrigerator and microwave,a good mattress and plenty of hot water, and the owners are really friendly and helpful. There are lots of places nearby to eat and shop and it's close to a lot of things. For the price, it's a great place to stay. My daughter and I were comfortable staying here as single women, and appreciated a ...

«I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. »

« Clean, comfortable room. Nice pool and hot tub, which we took advantage of several times. Nice breakfast. 5 minutes from SUNY Brockport and very convenient for taking a campus tour. »

«Buen desayunó, buen estacionamiento, buena habitación »

«Good »

«Parking lot was full of holes. The hotel was dirty in the hallways and kinda smelled. The beds were ok however the light in the bathroom is hooked up to a very noisy fan. There was no glasses in the bathroom. The view out our window was of the dumpster . The breakfast offered was coffee. There was nothing else but coffeee. The whole hotel needs a whole makeover. Will not be staying there ever again. »

«Very nice hotel, clean room, good breakfast options. Only complaint was the pool was cold and chlorine smell was overpowering, but otherwise great hotel for the price. We would definitely stay here again!»