Hoteller i Henrietta

«Rooms look like the inside cabin, in the hull of a cruise ship. So tiny, no sitting area, staff had terrible attitude. I checked out a day early and the desk clerk told me I could not checkout until the next day and I left, I had a plane to catch. What property tell you, you can’t leave? I will never stay here again. AND people were smoking in their rooms on the second floor and nothing happened even though it’s a smoke free property.»

«The staff was rude and gave zero direction they act like I was bothering them to ask where my room was even at I was misled about breakfast until after I checked in I was charged a deposit that I was not told about the room was dirty. the sheets was dirty. The whole entire hotel smelled of smoke. It was an absolute letdown to stay at this hotel.»

«Everyone was nice»

«Awesome complimentary breakfast 😋 👌 »

«Perfect »

«The staff is very friendly. My first room had chunks of hair in the shower, bathroom floor, and a used towel hanging. I went to the desk and they gave me a new room which the refrigerator didn’t have shelves, no tissues, towels and wash clothes had black stains on them. The window sill had dead bugs. Overall I wouldn’t recommend unless you’re desperate. Not clean whatsoever.»

«Walls were paper thin. Took was cramped. Noisy neighbors, could hear everything including pigeons cooing. Only one exta pillow available. What a dive! Lol»

«Clean room. Staff at the check in desk accommodating. Coffee tasted good. Close to areas of interest.»

«Room was clean. staff friendly. Good food.»

«Sps»

«The staff were friendly, helpful and they hosted well! There is room to improve cleanliness and update hotel in general. »

«It was great!»

«Ok»

«everything spectacular »

«Curt staff, very poor hot water service Loud»

«Room clean, towels clean and very quiet do sleep was great. Breakfast was very good. »