Lobby-lounge

Anmeldelser av Red Roof Inn PLUS+ Henderson

2.5 out of 5
Red Roof Inn PLUS+ Henderson
200 Simmons Street, Henderson, NC

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 171 av totalt 582 anmeldelser." "
Rangering på 8 − Bra. 206 av totalt 582 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 582 anmeldelser." "
Rangering på 4 − Dårlig. 72 av totalt 582 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 582 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Edvin

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2017

10/10 – Utmerket

Julio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Gabrielle RediResponse Specialist den 27. mai 2024
Thank you for taking a moment to leave a review, Julio. The staff and I at the Red Roof Inn PLUS+ Henderson appreciates your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Juan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Old and very bad condition building
Bodde her 2 netter i mai 2024
Svar fra Kamaria RediResponse Specialist den 21. mai 2024
Dear Juan,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ HENDERSON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the location. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

4/10 – Dårlig

Crystal

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Oniel Rediresponse Specialist den 6. mai 2024
Hi Crystal,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn PLUS+ Henderson. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 – Dårlig

Lorna

Bodde her 2 netter i april 2024
Svar fra Adraine Rediresponse Specialist den 19. mai 2024
Hello Lorna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 – Forferdelig

Robert

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Dirty, no hot water in shower, property had no resolution for issue with hot water
Bodde her 2 netter i april 2024
Svar fra Gabrielle RediResponse Specialist den 22. apr. 2024
Dear Robert,Thank you for your review following your stay at Red Roof Inn PLUS+ Henderson. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the lack of hot water, the uncleanliness and the other issues hindered your stay, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 – Bra

Casandra

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean, little noisy, but overall a good stay!
Bodde her 2 netter i april 2024
Svar fra Kerry-Lee RediResponse Specialist den 16. apr. 2024
Dear Cassandra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ HENDERSON. I was happy you found our hotel to be clean despite the little noise you mentioned. Feedback from our guests is always welcome at Red Roof as we try to continuously improve the quality of our services. Thank you again for the kind words. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 – Utmerket

Lauren

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Older style hotel, but pretty quiet and peaceful so far, in our room. We like it and restaurants and shopping are close enough if needed!
Bodde her 1 natt i april 2024
Svar fra Olivia RediResponse Specialist den 14. apr. 2024
Hello Lauren, Thank you for telling us about your stay at the Red Roof Inn PLUS+ Henderson. I am glad to know that you were pleased with our quiet and peaceful room and our convenient location. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Betty

Bodde her 1 natt i april 2024
Svar fra Sharma RediResponse Specialist den 29. apr. 2024
Hello Betty,Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

JJ

Dry friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Chirell RediResponse Specialist den 23. mars 2024
Dear JJ,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Henderson. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 – Grei

Ebony

Bodde her 2 netter i februar 2024
Svar fra Xao RediResponse Specialist den 21. mars 2024
I appreciate the time that you took to share your sentiments with us, Ebony. Our team at the Red Roof Inn PLUS+ Henderson appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 – Grei

Kathleen

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Safe but not fancy
The room was clean and had everything I needed and I felt safe. The furnishings and bathroom are old and patched and not in great repair.
Bodde her 2 netter i februar 2024
Svar fra Toni-Ann RediResponse Specialist den 20. feb. 2024
Hello Kathleen,Your feedback of your recent stay at our Red Roof Plus+ Henderson is much appreciated. We're happy that you were able to enjoy your rooms cleanliness, the amenities and the safety of our location. You've indicated however, that you were displeased with the upkeep of the furnishings and the bathroom. This is regrettable to hear. We appreciate you making us aware of this and will make sure to note this in order to improve our guest experience. Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a more comfortable stay.Sincerely,Red Roof Management

8/10 – Bra

Shelby

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra LaTunde RediResponse Specialist den 13. feb. 2024
Hello Shelby, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 – Forferdelig

will

Bodde her 1 natt i januar 2024
Svar fra Carla RediResponse Specialist den 28. jan. 2024
Hello Will, Thank you for taking a moment to complete our survey. At the Red Roof Inn PLUS+ Henderson we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Greg

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay at this hotel was excellent. The staff, from the ones cleaning the rooms and the receptionist were all exceptionally helpful. The breakfast was there on time and presented well. if anything could be done better, it would be a bit broader selection of breakfast items. I could not have asked for a better stay, the staff could not have done a better job/
Bodde her 3 netter i januar 2024
Svar fra Chevanese RediResponse Specialist den 18. jan. 2024
Thank you, Greg, for the feedback about your stay at Red Roof PLUS+ Henderson. We're delighted to hear that you had an excellent stay with us, especially regarding our exceptionally helpful receptionists, the cleanliness of our rooms, along with the other positive features of your stay. We'll take note of your comment about a broader selection of breakfast items and use it to improve our offerings for future guests.We hope to welcome you back for an even better stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 – Bra

Randolph Haywood

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine
Bodde her 1 natt i oktober 2023
Svar fra Tianna RediResponse Specialist den 24. des. 2023
Dear Randolph,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ Henderson. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management

6/10 – Grei

Anthony

Bodde her 1 natt i desember 2023
Svar fra Kerry-Lee RediResponse Specialist den 23. des. 2023
Dear Anthony, We at the RED ROOF PLUS+ HENDERSON appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Overall appearance of the property..not welcoming..could not differentiate between the employees and the customers..no uniforms or name tags..walls very thin..could here the person next door snoring..the mattress was too soft and the bed was sqeaky..the room was clean..the ladies at check in..very nice.
Bodde her 2 netter i desember 2023
Svar fra Xao RediResponse Specialist den 19. des. 2023
Hello Valued Guest,Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ Henderson was pleased to know that you were fond of our clean rooms and nice staff at check-in. However, you made mention of the poor overall appearance of the property and the squeaky beds. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays in the future.Regards,Red Roof Management

8/10 – Bra

Joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Satisfied for the money!
Bodde her 4 netter i desember 2023
Svar fra Toni-Ann RediResponse Specialist den 9. des. 2023
Dear Joseph,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Henderson. It is so rewarding to read that you enjoyed your stay with us for the price offered for your room . Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 – Utmerket

collette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Toni-Ann RediResponse Specialist den 9. des. 2023
Hello Collette,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

2/10 – Forferdelig

Cindi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
You couldn't pay me to stay here.
Bodde her 1 natt i desember 2023
Svar fra Toni-Ann RediResponse Specialist den 5. des. 2023
Hello Cindi,It seems that you had a less than satisfactory experience with us here at Red Roof Inn. Your comments are truly disheartening to see. At Red Roof, we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We at Red Roof wish you the best in your future travels. Sincerely, Red Roof Management

6/10 – Grei

Rhonda

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was clean and staff was fantastic! We had a ♿️ room which was fine BUT there is no way anyone handicapped could use the shower other than to sit in. No way they could use the showerhead unless could lift a heavy one and it was over 5 foot above head. No way anyone could stand under as it sprayed OVER head to the back wall. Could not take bath in tub either due to drain plug not working and shower seat would not fold up. Some PLEASE fix for next guest!
Bodde her 1 natt i november 2023
Svar fra LaTunde Murrant. Rewards Specialist den 10. nov. 2023
Dear Rhonda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ HENDERSON. Red Roof value you as our guest and welcome your 3/5 score. We are happy to know that your stay was clean and the staff was fantastic. However, regarding your comment of the shower, the drain and any other concern you mentioned. These will be taken into consideration to improve the quality offered to out guest. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

Alma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to shopping centers
Bodde her 3 netter i oktober 2023
Svar fra Olivia RediResponse Specialist den 18. okt. 2023
Hello Alma,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Henderson. I am glad our location was convenient for your purposes. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Grei

Taurino

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The bathroom the bathtub was draining slow when I took a shower and another guest make a lot of noise knowing the door like 3 am
Bodde her 1 natt i oktober 2023
Svar fra Olivia RediResponse Specialist den 19. okt. 2023
Dear Taurino, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Henderson. I am disappointed that your experience did not meet your expectations which prompt your 3/5 score. Please accept our sincerest apologies for the bathroom and tub you found to be draining slow and the noise disturbance you encountered. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

10/10 – Utmerket

Irma P

Bodde her 1 natt i oktober 2023
Svar fra Sharma RediResponse Specialist den 6. nov. 2023
Hello Irma, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Kerry-Lee RediResponse Specialist den 11. okt. 2023
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

2/10 – Forferdelig

Marquata

Likte ikke: Personale og service
Bodde her 2 netter i september 2023
Svar fra Kerry-Lee RediResponse Specialist den 9. okt. 2023
Hello Marquata, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 – Utmerket

Veasna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Linton Red Roof Management RediResponse Specialist den 10. okt. 2023
Dear Veasna,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 – Utmerket

Carmen

Bodde her 1 natt i september 2023
Svar fra Linton Red Roof Management RediResponse Specialist den 10. okt. 2023
Hello Carmen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was very friendly and helpful!
Bodde her 1 natt i september 2023

4/10 – Dårlig

Jason

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Not so good. Made to feel less important than the other guests. Choose to remember and forget. Not a good combination for customer service.
Bodde her 3 netter i september 2023
Svar fra Gabrielle RediResponse Specialist den 7. sep. 2023
Dear Jason,Thank you for your review following your stay at Red Roof Inn PLUS+ Henderson. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the customer service received was less than ideal, which was saddening to read. Guest feedback, like yours, aids us at Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, GabrielleRediResponse Specialist

2/10 – Forferdelig

Nasia

Reiste med familie og små barn
Likte ikke: Fasiliteter
This place is nasty and they have roaches and bed bugs
Bodde her 3 netter i august 2023

10/10 – Utmerket

CELINE

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Nishaye Red Roof Management den 27. aug. 2023
Dear Celine,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Henderson. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 – Grei

Michael og Cottonwood

Bodde her 1 natt i august 2023
Svar fra Nishaye Red Roof Management den 9. aug. 2023
Hi Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Henderson. We strive to provide guests with all the comforts of home, so I am disappointed to see your 3/5 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Utmerket

william

Bodde her 1 natt i juli 2023
Svar fra Tianna RediResponse Specialist den 23. aug. 2023
Hello William,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Henderson appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

10/10 – Utmerket

Roslyn

Bodde her 2 netter i juli 2023
Svar fra Tianna RediResponse Specialist den 15. aug. 2023
Hello Roslyn,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Henderson appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

10/10 – Utmerket

Roslyn

Bodde her 2 netter i juli 2023
Svar fra Tianna RediResponse Specialist den 15. aug. 2023
Hello Roslyn,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Henderson appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

8/10 – Bra

Dolores

Reiste med familie
Likte: Renhold og personale og service
KF
We needed a hotel for one night before returning home. Lobby looked very nice. The desk clerk was very nice. The hall outside our room could use an update. The same with the room. The bed had seen better days but was comfortableand had a good nights sleep and the shower was enjoyable
Bodde her 1 natt i juli 2023
Svar fra Gabrielle RediResponse Specialist den 17. juli 2023
Thank you for taking a moment to leave a review, Dolores. Myself and the staff at the Red Roof Inn PLUS+ Henderson appreciate your 8/10 score following your stay. I am happy that you were pleased with our nice staff, enjoyable shower and the other highlights mentioned. However, you stated that the hall outside could use an update. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

2/10 – Forferdelig

Brandon

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay here
Can’t get deposit back. Called they don’t know what’s going on she’s telling me she is too busy to check. Rooms are very old wood chipping hallways are dirty walls are dirty definitely don’t recommend
Bodde her 1 natt i juli 2023
Svar fra Gabrielle RediResponse Specialist den 16. juli 2023
Dear Brandon,Thank you for your review following your stay at Red Roof Inn PLUS+ Henderson. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the unclean hallway, dirty walls and the other concerns mentioned hindered your experience, which was saddening to read. In regards to the deposit, please allow 7 - 14 days for it to be reflected in your account. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist

2/10 – Forferdelig

Marianita

Bodde her 1 natt i juli 2023
Svar fra Toni-Ann RediResponse Specialist den 10. juli 2023
Hello Marianita, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

8/10 – Bra

Joseph

Bodde her 1 natt i juli 2023
Svar fra Antonio,RediResponse Specialist den 29. juli 2023
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

10/10 – Utmerket

Camesha

Likte: Personale og service
Easy check in and parking. The front desk person was very friendly.
Bodde her 1 natt i juli 2023
Svar fra Toni-Ann RediResponse Specialist den 9. juli 2023
Hello Camesha,Myself and the staff appreciate your comments regarding your recent stay at the Red Roof Inn. We always enjoy hearing about the positive experiences our guests have at our hotels, especially regarding the easy check in, parking and our staff service being to your liking. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 – Grei

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall it would be a 5 except there's a dog that won't stop barking.
Bodde her 1 natt i juni 2023
Svar fra Tianna RediResponse Specialist den 24. juni 2023
Hello Michael, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Henderson. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. However, I sincerely apologize for the disturbances caused by the dog. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Tianna RediResponse Specialist

10/10 – Utmerket

Kenneth

Bodde her 1 natt i juni 2023
Svar fra Abigail RediResponse Specialist den 4. juli 2023
Hello Kenneth,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Henderson and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

8/10 – Bra

Rennie

Bodde her 1 natt i juni 2023
Svar fra Olivia RediResponse Specialist den 6. juni 2023
Hello Rennie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

8/10 – Bra

Margarito

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Kamaria RediResponse Specialist den 31. mai 2023
Hello Margarito, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ HENDERSON and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

4/10 – Dårlig

Logan

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2023
Svar fra Kerry-Lee RediResponse Specialist den 30. mai 2023
Dear Logan, We at the RED ROOF PLUS+ HENDERSON are saddened by your scoring of 2/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

10/10 – Utmerket

Taurino

Bodde her 1 natt i mai 2023
Svar fra Kerry-Lee RediResponse Specialist den 18. juni 2023
Dear Taurino, We at the RED ROOF PLUS+ HENDERSON are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

8/10 – Bra

robin

Bodde her 4 netter i mai 2023
Svar fra Adraine Red Roof Management den 23. mai 2023
Hello Robin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Henderson and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

10/10 – Utmerket

Harold

Likte: Personale og service
Bodde her 1 natt i mai 2023
Svar fra Adraine Red Roof Management den 23. mai 2023
Hello Harold, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Henderson and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist