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Anmeldelser av Ardencaple Hotel by Greene King Inns

3 out of 5
Ardencaple Hotel by Greene King Inns
Shore Road, Rhu, Helensburgh, Scotland

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 78 av totalt 257 anmeldelser." "
Rangering på 8 − Bra. 96 av totalt 257 anmeldelser." "
Rangering på 6 − Grei. 52 av totalt 257 anmeldelser." "
Rangering på 4 − Dårlig. 17 av totalt 257 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 257 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

7,4/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

ole soo og Bergen

Likte: Personale og service
Ok hotell med strålende service.
Hotellet er et helt greit. Normal engelsk standard med tepper og noe gammelt interiør. Internettet er tregt og ustabilt. Området er noe avlegs. Dettar ca 20 min å gå inn til sentrum av Helensburgh. Frokosten er typisk engelsk med egg, bacon og bønner, og toast. De ansatte er veldig hyggelige og immøtekommende.

4/10 – Dårlig

Gordon

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Very poor service from staff ie buffet dishes lying on tables all afternoon also glasses not collected before disco was set up had to ask at bar to be cleared before evening guests arrived
Bodde her 2 netter i april 2024

10/10 – Utmerket

Michael og Bad Arolsen

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uncomplicated check-in. Friendly staff and fantastic cuisine. Very happy again!
Bodde her 1 natt i mars 2024

8/10 – Bra

Andrew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay, bad shower pressure.
The stay as a whole was very pleasant. The room, clean, the decor, very nice. My only 'gripe', is that the water pressure for the shower was terrible. I felt I had to run around in the shower to get wet. It was little more than a dribble and I felt I had to stand with my nose against the wall to get under the water. I took ages to have a wash!
Bodde her 1 natt i januar 2024

6/10 – Grei

Carol

Likte: Personale og service
Carpet in bedroom could do with a hoover , visible debris . Room was large and spacious. Only 2 tea bags in room
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jim

Bodde her 1 natt i november 2023

8/10 – Bra

Brian

Bodde her 1 natt i november 2023

6/10 – Grei

Sun kuen

Likte: Renhold og romkomfort
A hotel with good seaview
The hotel is located in front of the sea, the view is good, it is 10 mins drive to Helensburg downtown.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Johann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recent stay at the Ardencaple hotel
Had a lovely stay. Everywhere has had a facelift and looks fantastic. Rooms are lovely and comfortable and staff can do enough. Parking is great a total little gem of a placez
Bodde her 4 netter i august 2023

6/10 – Grei

Jocelyn

Reiste med familie
Likte ikke: Romkomfort
Okay hotel
We stayed at the hotel for 4 nights in 2 rooms as a family. We had to ask for coffee and milk refills every day as these were not brought to our room by housekeeping. Also had to ask for toilet paper on one occasion. Was surprised breakfast wasn’t included for the price. Saturday night was very noisy due to a function downstairs. That said, staff were friendly and helpful when we asked for anything. Might have been a more pleasant stay had we been able to use the outside area but wet weather kept us indoors and didn’t find the pub or restaurant especially hospitable. I would recommend for a stop over but not for a long stay.
Bodde her 4 netter i august 2023

10/10 – Utmerket

Emeric

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bien
Personnel accueillant. Chambre confortable et propre
Bodde her 1 natt i august 2023

8/10 – Bra

David

Reiste med partner
The room was neat and tidy, but that's about as much praise as I can offer. I can only describe it as a poor man's Premier Inn - it's a basic place to sleep, dinner was average, breakfast was very poor. Staff were OK, friendly enough, but they were hampered by the system they were working within - it's hard to be enthusiastic when you know that you're only offering "average". The major downside was the two flights of steep spiral stairs to get to the room - not fun when carrying heavy bags. To be perfectly honest, we would have been better off finding a Premier Inn on our route. At least it makes no bones about what it is, and what it offers.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Hilary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i juli 2023

10/10 – Utmerket

Clare

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel
Friendly staff and lovely clean fresh room. We didn’t eat there but the food looked good. Only issue was check in and out. Had to ring the reception bell multiple times then go to bar and ask for help. If you fix this issue it will be a perfect place to stay. Would definitely go back
Bodde her 1 natt i august 2023

8/10 – Bra

Jack

Bodde her 1 natt i juli 2023

10/10 – Utmerket

steven

Bodde her 1 natt i juli 2023

8/10 – Bra

lee

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Wendy

Bodde her 1 natt i juni 2023

8/10 – Bra

Colin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice accommodations with very comfortable bed. The pub was really good for both dinner and breakfast. Would recommend this to anyone.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Noel

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic staff and food, definitely coming back
Bodde her 10 netter i april 2023

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic little place, very cosy very good food would stay again
Bodde her 2 netter i mai 2023

8/10 – Bra

Janine

Bodde her 1 natt i april 2023

10/10 – Utmerket

Sean

Bodde her 1 natt i april 2023

8/10 – Bra

Janice

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

10/10 – Utmerket

Allan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff from all parts of the team (restaurant, bar and hotel). Extremely clean and comfortable with a view to being eco-friendly. The restaurant for breakfast, lunch & dinner was high quality & value with a variety of choices. Had a small problem with logging onto the Wi-Fi at one point and seemed to be a little slow, but not really a big deal.
Bodde her 8 netter i mars 2023

4/10 – Dårlig

Alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Book a double bed & get a single!
I arrived, checked in, given my entry card to my room but when I got there, someone had not moved out! Therefore, a double room that I'd booked was not available! Back down to reception & I was offered a single room. That's OK but I said I was not going to pay the same as for the double. I was offered a single room which I accepted but for a 50% discount. Still awaiting the bill.
Bodde her 1 natt i april 2023

6/10 – Grei

Fenella

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Fiona

Bodde her 1 natt i mars 2023

6/10 – Grei

David

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Nice place, indifferent service
The hotel is undergoing refurbishment, which is nearly finished. I expect the upheaval wasn't helpful. It's a nice place, but the service was slow and at times indifferent.
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A comfortable 3 day business stay
Recently refurbished room made the stay far more comfortable than my last stay. It is however a shame that the drafty windows were not also included in the significant renovations. The staff were brilliant and the food offer is great but please someone taste the hollandaise and rethink it. Fortunately I was lucky to try it before pouring on to nicely cooked salmon. Overall, a very pleasant stay and I will stay again although I think the new rooms will make the place very popular.
Bodde her 3 netter i februar 2023

10/10 – Utmerket

Cherlie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We got a brand new room and it was lovely it was booked as a triple but wasn’t a lot of space should have been a double as when the sofa bed was pulled out there was no room at all and a table we had in room was blocking room door when bed was out , the room was lovely and fresh and spotless only downfall to the room was the window let in a draft so room was very cold in the morning trying to get ready , checking in the staff were absolutely lovely
Bodde her 1 natt i januar 2023

8/10 – Bra

Eliane

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Je recommande cet hotel les equipes sont tres agreable
Bodde her 7 netter i desember 2022

2/10 – Forferdelig

Sarah

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Black mould hotel of horrors
Awful mouldy and run down with a rude lady with long fair hair who welcomed us with the words “name” ! Our room was so dirty and run down with black mould on the bathroom ceiling it made us feel sick!
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Ronnie

Bodde her 1 natt i oktober 2022

6/10 – Grei

Robert

Bodde her 1 natt i oktober 2022

8/10 – Bra

Ian

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good beer, bad place to stay
It was very bad. more like an old seaside B&B
Bodde her 4 netter i september 2022

4/10 – Dårlig

Martin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointing Stay
I stayed for 2 nights. I had booked a table separate to the room booking 6.30 pm for 4 people. No record of it found in book. I was given a table and sat down waiting my guests. When they came and said I had a table booked they were told the same thing. On arrival in room waste bin not emptied and no shower gel in container. Shower tray at front rusty and moldy. Second day shower Gel still not contained any liquid which leads me to believe bathroom not cleaned. Just disappointed with room. Round window was filthy and wall paper badly marked . I was in Room 216. Meal on first night so hard almost inedible. Breakfast on second day cold and black pudding as hard as a rock.
Bodde her 1 natt i september 2022

8/10 – Bra

Mark

Likte: Renhold og personale og service
It was convenient to what I wanted to see.
Bodde her 1 natt i august 2022

8/10 – Bra

Frances

Likte: Renhold og personale og service
Bodde her 1 natt i september 2022

8/10 – Bra

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was the closest to where I was going.
Bodde her 1 natt i august 2022

4/10 – Dårlig

John

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing- refurbishment needed
Disappointing stay. Hotel in need of major overhaul as very dated. Plumbing in particular is poor with old electric shower and hot water to sink that took 2 minutes to get hot! Cooking smells from kitchen permeated room. Staff not very friendly.
Bodde her 2 netter i august 2022

4/10 – Dårlig

Sean

Bodde her 1 natt i august 2022

4/10 – Dårlig

Joshua

Bodde her 1 natt i august 2022

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022

2/10 – Forferdelig

Charlean

Bodde her 3 netter i august 2022

4/10 – Dårlig

Georgina

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Location was stunning. Didnt like the run down look and smell of the place, needs decorating and updating, would benefit from new carpets, curtains and shower cubicles, fire doors upstairs were constantly banging as people used them, not good for someone needing to sleep. The price paid reflects what it is and I would pay more if all matters were attended to.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

John

Bodde her 1 natt i juli 2022