Hoteller nær Helen Park

«Rooms need to be updated and repaired. Beds needs to be replaced. Chair is room was broken and on off season the bar and grill is not recommended.»

«Staff was great »

«Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed.»

«Really great place for the price. Extremely comfortable bed and a cozy room. Really enjoyed the bench near the window in my room. My only complaint is the water pressure is very low. Definitely recommend overall though!»

«Everything was fine!»

«I stayed here with my dog while we were going to visit New River Gorge (which I also highly recommend!). Nobody seemed annoyed that I had my dog! The staff went above and beyond to make sure I had a good stay. It was safe and clean. The park was super close and there is a ton of stuff to eat nearby as well. I appreciated the room also came with a fridge and microwave. Good tv options (it rained a lot on day so I appreciated this). Coffee available all day. Ample parking. Really can’t go wrong ...

«Stayed 4 consecutive nights. One morning, I had to wait several minutes for breakfast and coffee. Restaurant was short-staffed. It was the same breakfast all four days. Scrambled eggs, sausage links, sausage patties and do-it-yourself waffles. No bacon was provided any of the mornings I stayed. Hotel was nice, room was clean, and staff was friendly. I'd stay again but I'll bring my own bacon next time (pre-cooked at home).»

«Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing.»

«The entire hotel was very clean, the staff was excellent, breakfast was as better than I expected, parking was very convenient. The pool table was an added bonus for myself and I noticed for other guest as well. The business center area was ready for all my business needs.»

«The gentleman who waited on us to check in & out wasn’t friendly. He was difficult to hear because he spoke softly. He did not offer a receipt at check out. The Window blind in room was broken. When retracting, it appeared to be broken on the left side. There was no wall thermostat in the room - only holes where it should have been. A channel guide would be helpful for the tv.»

«Very clean, nice value»

«Staff was great. Facility could use some help: ice machines didn't work. The desk clerk took my cup and went somewhere to put ice in it. No usb ports in room for charging devices. Hair dryer in room 207 didn't work.»

«Nice bar restaurant on site.»

«Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade.»