Hoteller nær Helen Park

«It was a great experience»

«Love the rocking chairs in the lobby Excellent»

«Most comfortable bed ever.»

«N»

«Rooms were very nice. Friendly people at registration»

«clean breakfast area...dirty rooms, showers, windows...we tried it but left with cringe feelings.»

«The good: super friendly and pleasant staff, from the front desk people through to the gentleman that worked the breakfast area. The bed was comfortable and bedding seemed clean. Breakfast was standard “breakfast included” fare. The not good: brown substance splattered on the bathroom wall. Wiped it off with a cloth and it smelled strongly of feces. Curley hairs (you can guess from where) on the toilet and bathroom floor. Ants on the floor. Sticky worn carpet in the room and sticky unknown ...

«There were maintenance issues with the room, electrical outlet not working, bed frame had metal sticking out i I kept catching my leg on. Hair in bathroom on floor. The pool is in back corner of parking lot next to a dumpster. The breakfast was sad. Everyone who walked in after us commented on it. Some things had definitely been updated and looked nice though.»

«It was terrible. Dirty used qtips by the dresser. The shower was so clogged it was like taking a bath while showering. Not to mention hair on the floor and sticky floors. Even though we just needed a room for the night, never again…disgusting!»

«We checked in at night and ready to get some rest. One bed had candy smashed on the sheets, ants crawling on the beds and the bathroom was dirty with other people hair. My husband and child got bitten by the ants. We moved rooms and it was bad too. The bathroom door was broken. There was Cheetos in our air vent. Ants crawling on the beds and tables. I wanted to cry it was so bad.»

«I traveled to Beckley for work, and this hotel was very convenient, clean, and comfortable. I had to adjust my stay by a couple of days, and the staff were so helpful and kind in making the change.»

«When I arrived, the man at the desk told me he couldn’t honor my reservation because “a pipe broke” and he had no other room. I had to go to another town and try to find a room at a different motel late in the day. He told me if I contacted Expedia and told them what happened he would return my money through them. Expedia contacted the motel and they REFUSED to give me back my money! Don’t book with this motel. They are unreliable and dishonest. Why is such a lousy establishment even listed with ...

«Avoid this at all costs. There were bugs in the room, the toilet was not attached to the floor, it is not ADA compliant.»