Golfhoteller i Heidelberg

«we got a room that was outside the hotel. completely without charm. it smelled terrible and there was noise from the traffic that was right outside. we were promised parking we didn't get it. we traveled with a dog we were supposed to get bowls for food and water for the dog, we didn't get that. the overall experience was far from what we had expected when we booked online. the price was also high compared to the standard we got. »

«I never could reach my room and had to pay for another hotel elsewhere. There was no one at reception, no one answered the phone, and I never received an email from hotel with my check-in instructions or room number (I did check my spam folder). I put my confirmation number in the hotel website form for troubleshooting reservations, but it stated that my reservation could not be found. Very frustrating. I want my money back. »

«Sehr zuvorkommender Service, sehr freundlich und hilfsbereit. Viele zusätzliche Annehmlichkeiten im Zimmer, wie Badeschuhe und Ohrenstöbsel. Kühlschrank mit Getränken incl. Wein und Sekt vorhanden und bezahlbar. Beim Frühstück wurde nach Nachfrage alles gebracht, ob Hafermilch, oder weiches Ei. »

«Jeg hadde veldig bra på dette hotellet. Det er et fint og rimelig hotell, ikke langt fra sentrum og togstasjonen. Hyggelig betjening.»

«Das Hotel ist schon in die Jahre gekommen. Die Zimmer sind zweckmäßig eingerichtet, Badezimmer und Toilette sind sauber und gut. Frühstück ist gut.»