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Anmeldelser av Holiday Inn Express Hotel & Suites Hazard, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Hazard, an IHG Hotel
192 Corporate Dr, Hazard, KY

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 116 av totalt 283 anmeldelser." "
Rangering på 8 − Bra. 93 av totalt 283 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 283 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 283 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 283 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
They charged more than was agreed. Then I checked my credit card bill and was double charged at 178.99 twice for 1 nights stay. They said it was Expedia's fault !!!!!!!!!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Jonathan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rachel

Bodde her 3 netter i april 2024

8/10 – Bra

June

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ryan og harrodsburg

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk agent was very nice. All other things were really nice as well. The room was very large, enough for a 3rd queen bed!
Bodde her 2 netter i april 2024

8/10 – Bra

Shawn

Forretningsreisende
Likte: Personale og service
Very nice and helpful people working there. Its been a couple of years since ive been to this hotel and it needs some maintenance.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Beatrice

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The girl who checked me in was efficient, and very kind. I appreciated her offering me water. I’m traveling for difficult reasons, and she made my day easier.
Bodde her 1 natt i mars 2024

8/10 – Bra

Phyllis

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Carol

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Storm

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og romkomfort
Terrible Smell, horrible security
Rooms reeked of cigarette smoke. Door could be pulled open since it did not latch. Had to wedge a chair under handle and use top lock for safety. This was the second room after we had to switch from the smell in the first
Bodde her 1 natt i januar 2024

8/10 – Bra

Inez

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

8/10 – Bra

Kerry

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Bill

Likte: Renhold
Double charge
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Jon

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Valerie

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Our reservation was missing when we went to check in. I was able to show reservation on my phone to clerk, so we got our room and our rate eventually. The bathtub faucet dripped and the bathroom fan quit after a couple minutes of use. Though reported these issues did not get fixed.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Sandra

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
The bed was uncomfortable but overall it was ok
Bodde her 1 natt i desember 2023

6/10 – Grei

Pamela

Reiste med partner, Forretningsreisende
The breakfast was amazing! The lady who handled the breakfast area was nice and very clean. The day staff was cool. We stayed 4 nights/ 3 days my hubby got food poisoning from a local restaurant. Our car broke down and in between all of this happening we never received housekeeping. And we had asked Night Shift for towel change out and toilet paper never received it. We ended up having to buy some. Just felt like Night Shift stayed on there phone or smoked the entire shift
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Ritchie

Likte ikke: Renhold
Bodde her 1 natt i desember 2023

6/10 – Grei

James

Reiste med familie og små barn
Likte: Fasiliteter
Very uncomfortable beds! The bathroom door had a large hole on the inside.
Bodde her 3 netter i november 2023

8/10 – Bra

Edward

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jeremy

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Pamela

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Place sucks.
Nasty, run down. No service. No call from manager. Roaches
Bodde her 2 netter i november 2023

8/10 – Bra

Frances

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get to places
Bodde her 3 netter i oktober 2023

4/10 – Dårlig

Summer

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
When I checked in the room I booked was not a “real” room booked per the front staff. She was kind but could not accommodate my request for the room booked. She could not even change our rooms to a joined room because she didn’t know even if the hotel had joined rooms. Let me say that I am traveling with 4 family members and requested a suite to have us all together because I had my 84 year old, feeble grandfather with dementia with us. Expedia sold me this room as advertised with pictures of a suite having a 1 bedroom king bed and a second room with 2 queen beds and couch. I was put into two separate rooms and charged an extra $10 for having an extra person. I am trying to work with Expedia to correct the situation and false advertisement. This property is decent in the area. I am typically not a “Karen” but due to the situation of having my grandfather with me, it made the stay very difficult and unsafe. Please note that we tried to find other accommodations at the last minute after checking in but there were none available in the area. You may want to check with hotel first on rooms available and if they are “real” before booking with Expedia at this location.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Sam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Christina

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023

10/10 – Utmerket

RICHARD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very helpful with taking care of our needs.
Bodde her 3 netter i juli 2023

2/10 – Forferdelig

Donna

Reiste med familie
Bodde her 1 natt i juli 2023

8/10 – Bra

Alan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean an the hotel staff very friendly and free bottles of spring water was nice. Highly recommend
Bodde her 5 netter i juli 2023

10/10 – Utmerket

Pamela

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff. Room was clean.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Amanda og New Lebanon

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I was given a standard queen instead of the queen suite i reserved and paid for so I didn't have enough beds for the number of people in my group. They offered a rollaway bed and then 40 mins of waiting told me they were all gone. When i asked for extra comforters to make a floor bed they said they were out. Family members in other rooms had zero towels in their rooms. The ice machine on the 4th floor didn't work so we had to get it from the front counter. Lastly, it smelled strongly of weed. No adjustments were made to my bill. Do not stay here if you can help it.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good experience. Clean room and staf was great.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold og personale og service
Good enough
We reserved a Queen Suite because we had a fourth person and needed the extra bed. For some reason, we were moved to a Queen Standard and there were no Queen Suites left. This required an uncomfortable stay for one of our party on a brutally old rollaway mattress. Also, the toilet did not work reliably. The flush mechanism seemed jury-rigged and I had to fix it myself twice.
Bodde her 3 netter i juni 2023

8/10 – Bra

Chris

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Decent hotel, needs some work
The hotel itself was fine. The room was clean and the bed was comfortable. However, my particular room had a bunch of broken tile in the floor of the bathroom floor (great for walking barefoot after a shower!) and the main light in bathroom did not work so it was very dark while using the shower or toilet. If these maintenance issues were resolved the room would have been fine. The hotel itself smelled like marijuana all through the elevator, down the hallways, and the smell even crept into my room. I’m not a prude, I don’t care if you smoke marijuana but the smell all through the place kind of sucks. I was worried the smell would get on my clothing before a business meeting the next day.
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Zach

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Arrived and was given a room key. Went to the 4th flood and the key did not work. Returned to get the room key programmed, then back to the 4th floor. Although the card worked this time, the door was locked on the interior and we could not access it. I then returned to main level and they switched us to a different room. We then were able to finally gain access to a room. The following day, the card did not work and it had to be reprogrammed. The afternoon receptionist was less than approachable. We stay in this area quite often, and this was by far the worst experience I’ve had.
Bodde her 2 netter i mai 2023

2/10 – Forferdelig

Staci

Bodde her 1 natt i mai 2023

8/10 – Bra

David

Likte: Personale og service og fasiliteter
Clean but starting to need some renovations especially flooring. The property was clean though and staff very friendly.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

James og Murfreesboro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were there for a funeral. It was easy to get to and it was clean and friendly and the breakfast was awesome
Bodde her 1 natt i april 2023

6/10 – Grei

Hunter

Forretningsreisende
Likte: Personale og service og fasiliteter
The breakfast was great! However, the room itself had some issues.. Half of my blinds were missing and there was a streetlight directly outside my window, so I had a constant light shining into my room throughout the night. The bathroom door didn't shut and the shower was not clean when I showed up.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Jean Luc

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All is ok
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Robert

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s comfortable
Bodde her 1 natt i mars 2023

8/10 – Bra

Kim

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Clean rooms. The pool was closed which was disappointing.
Bodde her 1 natt i februar 2023

2/10 – Forferdelig

scott

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool was not operational. I did not get any warning. I had booked a suite and had my 5 children with me. Pool to be able to entertain them was of high importance. I did not stay at property Luckily I found a nearby hotel to accommodate.

6/10 – Grei

Rhnea og Burlington Ky

Reiste med familie
Likte: Renhold og personale og service
Clean. Wallpaper peeling. Missing art in our room. Toilet over flowed into the floor preventing us from showering.
Bodde her 2 netter i november 2022

8/10 – Bra

Randall og Kent

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2022

10/10 – Utmerket

Douglas T

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really clean and nice. The staff was super friendly and knowledgeable. Thank you for the great stay☺️
Bodde her 1 natt i oktober 2022

8/10 – Bra

Kay

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean. Staff was super nice!
Bodde her 3 netter i juli 2022

8/10 – Bra

Kristin og SCOTTSBURG

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to highways. Good breakfast.
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Roy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean. Our room was cleaned each dsy. The hotel staff were friendly and helpful. The breakfast was the best we've had at any hotel in a long time. This is an excellent place to stay.
Bodde her 3 netter i juli 2022