Hoteller i Hayes

«Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch.»

«The view of the river was awesome. Everything was walking distance. From morning coffee at The Mill to the golf course to the marina at night for dinner. All amenities were very convenient.»

«Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. »

«This place is HORRIBLE. SO DIRTY !!!! This place needs to be burnt down. This was the WORSE hotel stay I ever had. I had to clean my own room, It was old blown up balloons under the bed. The shower didn't work and they wouldn't give us any lien. DO NOT STAY HERE !!!»

«The room had a strong musty mildew smell, and the TV didn’t work. The young lady at the front desk gave us another room across the hall which had the same smell. She said “no one was available to fix the TV she was there alone”. The room, bathroom & linens were clean and for breakfast there was a very good selection. Staff was friendly and tried to accommodate but was beyond their control. The Property owner needs to maintain this property better. Seems to me there was a roof issue that was ...

«Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air ...

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«Hotel was clean, staff was nice and breakfast was great! »

«Friendly front desk. Cute property. Good location. »

«This property has the poorest WiFi I have ever experienced and the cell phone reception in that area is also terrible. The night staff could never be found and the morning staff doesn’t arrive until 9:00AM. Would not recommend to my worst enemy. »

«Clean and spacious rooms with comfy beds! Centrally located near lots of restaurant options and can recommend the Greek one across the street! Breakfast hostess is an asset to this hotel! Pleasant, friendly, and makes one feel welcome and at home. Give her a raise!»

«Pros: The staff were excellent and very friendly! Cons: The pool was closed for the entire duration of our stay for unknown reasons. The bathroom (specifically around the toilet area) was not as clean as I would have expected. The couch in our room had suspicious-looking stains on it and none of us dared to sit on it.»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!»

«Very friendly staff»

«While affordable, this hotel was not the best. Elevators were slow, so we often used the stairwell, which was quite dirty with clumps of dirt throughout. Would be easy enough to just get someone out there with a broom to clean it up. Breakfast was very disappointing - powdered eggs, no fruit to be seen, and lackluster sausage. Our room wasn't in the best shape either - with the ceiling by the shower looking like it was getting soggy.»

«Clean room»