Hoteller i Hayes

«Staff»

«We checked in late but the carpets next to the bed were sopping wet with large brown stains. Our socks and feet were soaking wet. The room smelled like mildew and air conditioner blew moist moldy smelling air. The blankets and beds were moist and floors due to this. We sent a message through Expedia and next day they came in room and dried the carpets but the air conditioner issue remained for the 3 nights we stayed. Coffee was weak and breakfast ehhh.»

«Close to the coliseum»

«5 star for cleanliness. 0 star for totally thin walls that you can hear the baby crying next door at 2:00 am. You can walk down the hall and clearly hear peoples conversations as you walk past their room. 2 star free breakfast. Never going back, no hotel should be built with that type of insulation.»

«I nice, quiet, clean room with close proximity to Yorktown.»

«Would not recommend.»

«The hotel was not good it was dirty, so many ants and roach and the carpets were so disgusting, stain everywhere the ceiling paint was craked and they are about to fall off the celling. The T.V was so old wont turn on and the room smells from the sewers we had to leave the room the second night because we cant take the smell anymore and the manager wont refund us the money back but she said she will give us the rewards dont know what when we will get my rewards that she promised. Do not book ...

«The location was perfect. My grandkids loved the pool. The breakfast was not very good. The choices were minimal and you had to wait in line for 5 minutes to use the toaster which never toasted anyway. My biggest problem, however, has been trying to resolve the bill. They gave me a written copy of the invoice and have charged a totally different amount. I tried to resolve it to no avail.»

«We had a few issues in the beginning of our stay, but they did get resolved on our last night. Some issues were cable not working, internet not connecting to devices, there was a telephone, but no hooks up so the phone didnt even work. The room was cleaned in a rush, there was a pretzel under the mattress.. & there was not spare toilet paper roll.»

«It's was very cheap and close to our destination, first hotel I stayed at with no coffee maker. No breakfast, no pool, its a good place to go late at night to sleep and get up early and leave.»

«I’ve been to multiple third world countries and this is what I got. All in all rooms aren’t to bad but had a funny smell, but one look at the property and you would look elsewhere if you have your family with you.»

«Being an older motel it was very quaint. Our room was very accommodating in size and was very clean. Great location and price. Would definitely stay here again and suggest checking it out! Great job!»

«Room wasn't ready when we checked in at 3:45 pm day of our arrival, front desk staff was very helpful and polite, rooms were dated and not the cleanest.»

«Worse hotel Iv ever stayed in . Broken ac ,dirty bathrooms ,outdated rooms ,bloody sheets ,3 room moves, a very unprofessional management team spend your money else where this place is a joke. I was very reasonable and respectful never caused an issue the owner is very disgusting hangs up the phone on customers and corporate doesn’t give a solution just very stand offish even lied and said I was still at the hotel when I checked out 8 hours after I arrived . do better .»

«10/10 overall! Staff was friendly, rooms clean, grounds well maintained, pool clean, good breakfast variety. My only suggestion (unless I missed something) I wish the TVs were smart TVs so we could use our streaming services. Other than that We've stayed here several times highly recommend!»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«The property needs renovated. The bottoms of the windows were rotted. Air conditioning units in room did not work and had to move to another room. Room number sign on door was missing. Room was not clean and carpet needs replaced. The staff was pleasant and helpful.»

«The location was great. The room itself was dirty and old. A little refurbishing would help a lot.»