Hoteller nær Haunted Trails Family Entertainment Center

«Good hotel, good service, great beds and fluffy towels. The lack of information about the hotel/casinp in the room was unusual. Nothing regarding restaurants, where things are located and so on. There was only one place to get food, which was fine for us but if we wanted like a restaurant we would have had to leave the property. The icemaker on our floor didnt work and the fridge in our room actually halfway froze a sandwich i up in there for the night. »

«My room was semi cleaned. The desk wasn’t wiped and the vents were dirty. Breakfast was ok, not the best and not the worst!»

«Clean and comfortable rooms with AC units that can actually keep up! The bed was great and so was the breakfast. Staff were very friendly. Great spot for a quick stop while road tripping!»

«First of all, DIRTY. Musty. Smelt like mildew. Bathroom was dirty, hair in tub. Shower curtain wasn’t clean at all. Bed was not comfortable. Reserved 3 nights. Stayed 2. I couldn’t believe the rating this place received. Now, when I asked about being refunded for leaving a day early. Paraphrase response..”no. I’d have to do so much work, plus I won’t receive my profit, regularly this room runs $158, so you got a bigger discount through Expedia. So I’m telling you no…etc etc” Craziness. Not ...

«The rooms are amazing clean, smells great! Everything was wonderful»

«Yes»

«Room was clean, staff was great including the desk and breakfast attendant. Location was good and the bed was very comfortable!»

«The room is very clean and quiet. Close to dining.»

«The rooms were very clean and roomy. Like a mini apartment. Breakfast buffet was excellent and set up great. Staff was very friendly and helpful.»

«My shower didn’t work but other than that the stay was good.»

«The hotel itself is a 100% standard Hampton Inn,which is good and predictable, however not very special. Just the way I like it. The staff was very friendly and always prepared to serve. Probably one of the most service minded staff I have come across for a long time. Sharing local advice and also having the time for a chat.»

«Hotel is very dated, smells old and moldy, and customer service is lacking. The pool had vomit and my room had an ant infestation. Hotel management wouldn’t do anything for this. This should tell you all you need to know.»

«Every staff that I encountered had excellent customer service.»

«Seriously, I am a very picky guy👀👀 ….this place really great extremely clean great staff good breakfast good location close to a highway and you don’t have to worry about I noise because it’s not right on the highway so it’s very quiet. They have grilled downstairs. You can bring your own meat and grill if you’d like to cook your own food then nice kitchen in the suite»

«Expedia canceled my reservations at the last minute. I was enjoying my event and did not realize they canceled it until I went to check in around midnight. Very disappointed and frustrated because I could not find another hotel. I had a two night reservation stay out of town. I had to sleep in the car for the first night because I could not find a hotel. Even though I had my reservations over a week ago. Hotel seemed like it was nice, but I didn’t get to experience it.»

«The staff was very friendly and willing to assist with any problems we had (tv was not connected when we arrived and they fixed that very quickly. The air conditioner could not be adjusted with thermostat so they found a workaround.) I stayed because they offered a breakfast and it was close to where I had to go in Shorewood. I did not eat the breakfast that was offered. But it was close to my brother's home. One out of two's not bad. I would stay here again. I would give it a 4 out of 5 ...

«The two young ladies at the front desk checking us in and out were amazingly polite and helpful.»