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Anmeldelser av Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel

3 out of 5
Holiday Inn Hasbrouck Heights-Meadowlands, an IHG Hotel
283 State Route 17, Hasbrouck Heights, NJ

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 506 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 240 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 61 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 88 av totalt 1003 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location was nice. Clean space and friendly staff. We will be returning.
Bodde her 2 netter i mai 2024

6/10 – Grei

Algernon M

Nothing to report on this.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very conveniently near MetLife and staff was helpful. Room was very clean and plenty of hot water.
Bodde her 1 natt i mai 2024
Svar fra GM den 28. mai 2024
Dear Sharon, We are happy to hear from you and value your kind review. It is lovely to hear that our central location, helpful service, and clean accommodations helped make your Meadowlands trip successful. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Jennifer Fland, GM

10/10 – Utmerket

JOHN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel isclean and easy to get to. Lots of parking and countless dining gas and big box. Staff was excellent. Thank you again.
Bodde her 1 natt i april 2024
Svar fra GM den 20. mai 2024
Dear JOHN, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Jennifer Fland, GM

8/10 – Bra

Lusia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good place to stay very clean and nice everything. Besides McDonald's and a gas station there's not really around.
Bodde her 1 natt i mai 2024
Svar fra GM den 16. mai 2024
Dear Lusia, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Jennifer Fland, GM

10/10 – Utmerket

Francheska

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. I loved it so much I stayed an additional night
Bodde her 1 natt i mai 2024
Svar fra GM den 10. mai 2024
Dear Francheska,Thank you for taking the time to share your experience and for championing our hotel! We are happy that we provided satisfying accommodations and appreciate your choosing to stay with us. We look forward to welcoming you back for another quality stay soon. Best, Jennifer Fland, GM

8/10 – Bra

Giulio

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean hotel, very friendly staff, reasonably quiet.
Bodde her 3 netter i april 2024
Svar fra GM den 8. mai 2024
Dear Giulio, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and quiet accommodations made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Jennifer Fland, GM

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was nice
Bodde her 1 natt i mai 2024
Svar fra GM den 8. mai 2024
Dear Mike, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Jennifer Fland, GM

6/10 – Grei

Michael

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Facility is very dated. Room interior was updated, but do not understand why the handicapped shower, with roll-in (no curb) sloped away from the shower. The floor of the main bath area got soaked and held water. Most annoying was looking for ice machine. Room was on first floor, and there were signs in the hall pointing to Ice Machine, until they stopped. Turns out machine is on second level, but no signage for that aspect. Had to go to front desk to find it out.
Bodde her 1 natt i mai 2024
Svar fra GM den 6. mai 2024
Dear Michael, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. I have taken note about the signage for ice. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Jennifer Fland, GM

8/10 – Bra

Deondra

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Vladan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 1 natt i april 2024
Svar fra GM den 23. apr. 2024
Dear Vladan, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Jennifer Fland, GM

2/10 – Forferdelig

Jaime

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hallway smelled like cannabis. The bathroom was not clean.
Bodde her 2 netter i april 2024
Svar fra GM den 22. apr. 2024
Dear Jaime, Our goals are to offer a clean, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are a smoke-free hotel and do our very best to obtain guest compliance. Thank you for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Jennifer Fland, GM

2/10 – Forferdelig

Robert

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The section of rooms we were in are older and out dated. You can hear other rooms activities, ie shower running, toilets flushing, people talking, along with outside noises and activities... One of the rooms i booked at 4:30am someone attempted to make entry with a hotel key that was issued by the front desk. They tried numerous times but couldnt because of security latch. Safety was definitely compromised.
Bodde her 1 natt i april 2024
Svar fra Stephanie Kreyl - Front Office Manager den 12. apr. 2024
Good Afternoon Robert,I am very sorry to hear about these issues during your recent stay with us. We take the safety of our guests and staff very seriously here, and I apologize that another guest attempted entry into your room. We will be sure to speak to the housekeeping staff as well as the front desk to ensure that this does not happen again.

10/10 – Utmerket

Samiyah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and amazing staff! Thanks for the great hospitality!
Bodde her 2 netter i april 2024
Svar fra GM den 11. apr. 2024
Dear Samiyah, It's wonderful to hear that you enjoyed your stay with us and that you were satisfied with the cleanliness of our facilities and the friendliness of our staff. Thank you for recognizing all of our staff members in your review. Our team members take pride in their work and are passionate about providing the best possible experience to our guests. We truly appreciate your kind words and look forward to your next visit. Best, Jennifer Fland, GM

10/10 – Utmerket

Victor

Great place to stay
Bodde her 2 netter i april 2024
Svar fra GM den 11. apr. 2024
Dear Victor, Thanks for sharing this glowing review of your experience with us. We appreciate the support and hope to host you again. Best, Jennifer Fland, GM

8/10 – Bra

Bryant

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Besides the paint coming off of the bathroom ceiling was a pretty good day. Staff is very friendly and helpful
Bodde her 2 netter i april 2024
Svar fra GM den 7. apr. 2024
Dear Bryant, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed our customer service, and I have noted your recommendations regarding the paint. Thank you for your time in reviewing our hotel. Sincerely, Jennifer Fland, GM

10/10 – Utmerket

Shelley

Bodde her 1 natt i mars 2024
Svar fra GM den 23. apr. 2024
Dear Shelley, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Jennifer Fland, GM

2/10 – Forferdelig

Rossana

Reiste med familie
Likte ikke: Fasiliteter
Room was so far away from exit
Bodde her 1 natt i mars 2024
Svar fra GM den 29. mars 2024
Dear Rossana, Thank you for choosing us. We apologize that your room's location did not meet your expectations. We appreciate your feedback and hope to have the opportunity to better serve you on a return visit. Sincerely, Jennifer Fland, GM

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value
Bodde her 1 natt i mars 2024
Svar fra GM den 29. mars 2024
Dear William, Thank you for your patronage. We are so happy to know you enjoyed your stay and our overall value. Please visit again soon. Best, Jennifer Fland, GM

6/10 – Grei

Said

Likte: Personale og service
Very noisy.
Bodde her 2 netter i mars 2024
Svar fra GM den 28. mars 2024
Dear Said, I'm truly sorry to hear that noise pollution disrupted your stay and made you feel uncomfortable. As our guest, your comfort and satisfaction are of utmost importance, and I regret that we fell short of your expectations. Your feedback is incredibly valuable to us as it helps us improve our services and provide a better experience for future guests. Thank you for taking the time to share your review with us. Sincerely, Jennifer Fland, GM

2/10 – Forferdelig

Mary

Bodde her 5 netter i mars 2024
Svar fra GM den 15. apr. 2024
Dear Mary, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Jennifer Fland, GM

10/10 – Utmerket

Jocelyn

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My sister and I had an excellent experience at the Holiday Inn. The room was clean and comfortable. The staff was very pleasant. The hot breakfast buffet was an added perk that made our stay even better. The hotel was about 10 minutes away from the American Dream Mall which was very convenient. We'll definitely stay here again the next time we come!
Bodde her 2 netter i mars 2024
Svar fra GM den 18. mars 2024
Dear Jocelyn, We love hearing our guests say they will return to our Holiday Inn. Just that simple vote of confidence speaks volumes about their experience with us. Thank you for your compliments, and please revisit us soon. Best, Jennifer Fland, GM

10/10 – Utmerket

Adrienne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Poliane

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is clean and comfortable.
Bodde her 2 netter i mars 2024
Svar fra GM den 12. mars 2024
Dear Poliane, We're thrilled to hear that you enjoyed your stay in our sparkling clean accommodations in Hasbrouck Heights! We'll make sure to pass on your kind words to our dedicated housekeeping team, who work tirelessly to maintain our high standards. Please know you're always welcome back anytime you return to the area! Best, Jennifer Fland, GM

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location. Clean room
Bodde her 1 natt i mars 2024
Svar fra GM den 9. mars 2024
Dear Brian, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Jennifer Fland, GM

10/10 – Utmerket

Januarie Q

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean and staff was professionally.
Bodde her 1 natt i mars 2024
Svar fra GM den 2. mars 2024
Dear Januarie Q, Thank you for taking the time to write. I’m happy to hear that our service and cleanliness made for an enjoyable stay. A return visit is the best compliment! Best, Jennifer Fland, GM

8/10 – Bra

Sandra

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice atmosphere. To noisy at night.
Bodde her 1 natt i februar 2024
Svar fra GM den 2. mars 2024
Dear Sandra, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable, but I'm sorry for any noise pollution. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, Jennifer Fland, GM

10/10 – Utmerket

Erika

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. Rooms were clean.
Bodde her 2 netter i februar 2024
Svar fra GM den 2. mars 2024
Dear Erika, What a great star rating! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Jennifer Fland, GM

10/10 – Utmerket

Lorena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quit
Bodde her 1 natt i februar 2024
Svar fra GM den 1. mars 2024
Dear Lorena, I am glad our Holiday Inn provided you with a five-star experience while visiting Hasbrouck Heights. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Jennifer Fland, GM

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service
Bodde her 1 natt i februar 2024
Svar fra GM den 1. mars 2024
Dear Chris, We strive to provide top-notch customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Jennifer Fland, GM

4/10 – Dårlig

Alice

Forretningsreisende
The tv did not have cable connection. And the outlet between the beds did not work
Bodde her 1 natt i februar 2024
Svar fra GM den 29. feb. 2024
Dear Alice, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours which allows us to impact future stays. Thank you for choosing us. Sincerely, Jennifer Fland, GM

10/10 – Utmerket

john

Bodde her 1 natt i februar 2024

6/10 – Grei

cho rong

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra GM den 29. feb. 2024
Dear cho rong, We're disappointed your time with us was anything less than perfect. We hope to share a more positive experience with you soon. Thank you for staying with us. Sincerely, Jennifer Fland, GM

8/10 – Bra

David og Old Orchard Beach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really good location with easy access off route 17 putting you close to route 80 route 46 and route 4. The staff was excellent and everyone we encountered was pleasant. The only thing keeping them from five stars would be that the bathroom could use some more work. It is clean, but you can tell they’re just wiping stuff when they actually need to go ahead and clean stuff.
Bodde her 3 netter i februar 2024
Svar fra GM den 26. feb. 2024
Dear David, We're glad to hear from you and appreciate your review. I’m delighted you enjoyed our hotel, friendly service, and central location. My apologies regarding your bathroom's cleanliness; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Jennifer Fland, GM

10/10 – Utmerket

Paul

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to where I was doing business. Rooms are a bit dated but clean
Bodde her 5 netter i februar 2024
Svar fra GM den 17. feb. 2024
Dear Mark, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding our decor. Thank you for taking the time to review our hotel. Best, Jennifer Fland, GM

10/10 – Utmerket

James

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are clean and spacious. Customer care was outstanding. Breakfast options (buffet) was delicious.
Bodde her 1 natt i februar 2024
Svar fra GM den 17. feb. 2024
Dear James, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Jennifer Fland, GM

8/10 – Bra

edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We’ll run
Bodde her 1 natt i februar 2024
Svar fra GM den 22. feb. 2024
Dear edward, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Jennifer Fland, GM

8/10 – Bra

Avon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 2 netter i februar 2024
Svar fra GM den 12. feb. 2024
Dear Avon, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Jennifer Fland GM

8/10 – Bra

Brett

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful man at the front desk
The gentleman at the front desk was wonderful. It’s been a really long time since I experienced decent customer service but this gentleman (I wish I caught his name) was so kind, helpful and really went above and beyond. When our key didn’t work for the room he not only got it fixed immediately but he walked me to the room to make sure it work and asked if room was up to our standards, even went as far as to offer to change us to a different room if it wasn’t (which wasn’t necessary as the room was perfectly fine for our needs). I would recommend this hotel to anyone staying in the area. On top of this the price was great.
Bodde her 1 natt i februar 2024
Svar fra GM den 9. feb. 2024
Dear Ashley, I know I am biased, but I feel we have the finest staff in the Meadowlands. Thank you for taking time out of your day to rate your experience and compliment a member of our team here. We enjoyed hosting you and hope to welcome you back soon. Best, Jennifer Fland, GM

8/10 – Bra

Vivian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

andrea

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
La habitación era muy pequeña y diferente a la anterior
Bodde her 1 natt i februar 2024
Svar fra GM den 4. feb. 2024
Dear andrea, I’m sorry that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Jennifer Fland GM

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Moe den 3. feb. 2024
Thank you for your time in sharing your kind review, and please visit us again.

10/10 – Utmerket

karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Moe den 3. feb. 2024
Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.

8/10 – Bra

Miguel Luis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

hangsuk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Tahj

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really love this hotel
Bodde her 1 natt i januar 2024
Svar fra GM den 25. jan. 2024
Dear Tahj, We loved hosting you and already look forward to your return! Thank you for taking the time to let the staff and other travelers know that the Holiday Inn Hasbrouck Heights-Meadowlands is a phenomenal option for a tremendous stay. We value your business and hope you come back sooner rather than later. Best, Jennifer Fland, GM

6/10 – Grei

Peggy

Reiste med familie, Reiste med en gruppe
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
The guy at the reception desk was not professional. Rude & made us wait for nothing. We travel often and never seen such bad service at a hotel reception desk.
Bodde her 1 natt i desember 2023
Svar fra GM den 24. jan. 2024
Dear Peggy, I apologize for the unfriendly and unwelcoming behavior you experienced during your visit. It is unacceptable for any of our associates to treat our guests in such a manner. Thank you for taking the time to submit your review. We will address this matter with our team to ensure it doesn't happen again. Please consider visiting us again in the future. Sincerely, Jennifer Fland, GM

10/10 – Utmerket

Goran

Bodde her 1 natt i januar 2024