Hoteller i Hartford

«Excellent customer service »

«Breakfast was so good, everything was hot and fresh. Staff was friendly. Kids loved the pool area. Would definitely stay here again.»

«Clean room»

«Breakfast was just ok. The AC didn’t work during the night. Very noisy people above us until late in the night. Room was dusty and lots of stains on furniture. »

«Room was dirty and dark , shower had hair on the walls from previous people. Coffee maker had the used coffee in it from previous people. Floors had debris all over. Dogs barking most of the night, making it hard to even watch tv or sleep. Could hear the people talking in the room next door as if they were in our room. Location made it tough getting to and from to eat. Definitely would not recommend this stay to anyone.»

«Nice hotel with great staff. Pillows were tiny but there were plenty to stack. Kids swam in the pool but it would not have fit very many more than my 2. Breakfast was great! We always love a good waffle machine but the biscuits and gravy were pretty good too! The surrounding area was nice and lots of places to eat/shop nearby.»

«Bedding had cigarette burns in it, 2 towels had stains on them, pool was filled in which we were unaware of. They had bird feeders everywhere randomly. Room was not as nice as pictures showed- we had a brown CLOTH recliner in the corner. We could throw a rock at a dollar general that was only a couple of feet from the bedroom door.»

«All i can say is much monwy they made all these years atleast try to remodel or remove old bedding n get new. Cigarette whole n punture holes in comforters bedding old as the motel it self i mean come on »

«Clean, friendly staff»

«The hotel is nicely decorated and clean. We stayed for three nights. There was no room maintenance, so you have to remove your own trash and ask for clean towels as needed. The staff was nice for the most part. The restaurant is not in the hotel and neither is the bar. You have to walk or drive the the gaming center. »

«CONS: Window was missing a curtain and instead was covered with what appeared to be a painter's tarp (with eraser-size holes in it, too); bed was very firm and we didn't sleep well; closet doors would not close flush; and the internet Wi-Fi was not consistent to access and when the signal dropped our phones switched to 5G. PROS: Staff was very nice; check-in was easy; room was clean; and breakfast was very good. »

«We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had ...

«Caffeinated coffee and juice were "out of order". Our tub had a big chunk of the finish peeled off. Several arreas around the building need maintenance »

«Very satisfied»

«The room was great, very spacious. The hotel is very well located, around shops and restaurants. Staff was very friendly and hospitable. The only downside is that we found a humongous cockroach in the bathroom.»

«Stayed 3 nights and housekeeping never tended to our room.We had to gather used towels etc.every night and go ring office for replacement including toilet tissue .Had to wear shoes in room because floor was sticky dirty.»