Hoteller nær Hartford City Hall

«elevator broken »

«So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace.»

«My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. »

«great quick stay, easy check in, clean rooms. »

«Nice with a big fridge. Hotel right next to the train station. Bathroom constantly smelled of weed or cigarettes. The traffic was loud outside all night and you can hear the neighbours quite well. Did not get a blanket or duvet when we asked for it, just one thin sheet and we had to sleep in our clothes to keep warm. The breakfast was okay, nice to have. If you are in a pinch this is a great place to stay. Do you want to sleep through the night? Stay at an another hotel. »

«Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!»

«Nice »

«Parking was med, alot of people hanging around couldn't park near our door. Room was clean but in awful conditions. Great for 1 night stay. »

«The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge ...

«Great breakfast buffet included in room rate. Beautiful hotel and great location!»

«This was quite possibly the most disgusting place I have ever stayed. This was a prostitution ring.. in and out all night long we could hear people having sex in every room it was a disgrace I want my money back and I'll be calling management tomorrow»

«We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around.»

«Our stay was great from beginning to end. Staff was very attentive. Room was clean. Only thing I can say breakfast can be a little better. »

«Checkin took 20 minutes to even begin as extended stay left me on hold in a lobby and then hung up after leaving me on hold for 12 minutes. Then had to call back and start the whole process again. Once I got someone onsite it was great but 20 minutes of sitting on a lobby at 11pm trying to check in really ruined my stay»

«Great for the value. The staff is very friendly and accommodating!»

«Mold in bathroom, on walls and shower trim. »

«Parking was good... plenty of restaurants around.. room smelled of stale cigarettes.. NO sheets on bed.. just a light blanket that was very stiff. Shower was clean.. planes landing at Bradley Airport flew right overhead Was alittle scary. »

«The property is aging, The pool is closed, yet the service makes up for that with ease. Great customer service! »