Eksteriør

Anmeldelser av Crowne Plaza Harrisburg-Hershey, an IHG Hotel

3.5 out of 5

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 356 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 302 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 160 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 93 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 89 av totalt 1000 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Jason

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Valet damaged my dad's car, left six inch wide scrape all along driver side. Didn't see until shortly after we left hotel. Spent ten minutes trying to figure out my credit card at check-in. One job to do.
Bodde her 3 netter i mai 2024
Svar fra Ehab den 27. mai 2024
Dear Jason,Thank you for taking the time in leaving us a review and feedback on our property. We apologize for the inconvenience happen during your stay, nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.Sincerely,Hotel Manager

8/10 – Bra

Maria og Carolina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s neer the family members house
Bodde her 7 netter i mai 2024
Svar fra Ehab den 27. mai 2024
Thank you for taking the time to leave us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,Hotel Manager

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was ok
Bodde her 1 natt i mai 2024
Svar fra Ehab den 25. mai 2024
Dear Jason,Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly Sincerely,Ehab Youakim

2/10 – Forferdelig

Tessa

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Don’t book a room through here. I got a tiny room and charged more. Horrible.
Bodde her 1 natt i mai 2024
Svar fra ehab den 25. mai 2024
We do apologies that we didn't meet your expectation

10/10 – Utmerket

Domantas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra ehab den 25. mai 2024
thank you

8/10 – Bra

Jerry

2 of 3 treadmills were inoperable
Bodde her 1 natt i mai 2024
Svar fra ehab den 25. mai 2024
thank you

6/10 – Grei

Christopher

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra ehab den 25. mai 2024
thank you

4/10 – Dårlig

Ahmet

Likte ikke: Overnattingsstedets bygg og tilstand
The carpets were so dirty and felt the stickiness when walking in the room
Bodde her 1 natt i mai 2024
Svar fra Ehab den 20. mai 2024
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza HARRISBURG-HERSHEY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or ehab@cpharrisburg.com

8/10 – Bra

BRENDA og SILVER SPRING

Reiste med familie
It’s an updated building with nice upgrades but the view we had was of an old apartment building. We did like the room we stayed in and the front desk was really nice. Check in and out was easy and fast.
Bodde her 1 natt i mai 2024
Svar fra Ehab den 20. mai 2024
Thank you for taking the time to tell us about your experience at Crowne Plaza HARRISBURG-HERSHEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at or ehab@cpharrisburg.com.

8/10 – Bra

Sarfraj og Hazlet

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Ehab den 13. mai 2024
Thank you

6/10 – Grei

Maribel

Reiste med familie
Likte: Personale og service
Close to restaurants, State Capitol, train station and Susquehanna River. Property is old and our bathroom smelled musty. Asked front desk for new shower curtain and sets of towels.
Bodde her 1 natt i mai 2024
Svar fra Ehab den 13. mai 2024
Thank you

8/10 – Bra

Michael og Mille-Islesq

Likte: Renhold
Nothing special. It’s a 3.5 star hotel
Bodde her 1 natt i april 2024
Svar fra Ehab den 30. apr. 2024
thank you

10/10 – Utmerket

Mary Jo

Bodde her 1 natt i april 2024
Svar fra Ehab den 13. mai 2024
Thank you

10/10 – Utmerket

Douglas

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for stay
Bodde her 1 natt i mars 2024
Svar fra Ehab den 4. apr. 2024
thank you

2/10 – Forferdelig

William

Bodde her 1 natt i mars 2024
Svar fra ehab den 30. apr. 2024
Noted , Apologies for inconvenient

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was super easy and fast and they let me into my room early. I had some packages sent there in advance which they were kind about and made a note in my account. Friendly staff, nice room, close to Amtrak and all the restaurants!
Bodde her 1 natt i mars 2024
Svar fra Ehab den 4. apr. 2024
Thank you

10/10 – Utmerket

Amy

Bodde her 1 natt i mars 2024
Svar fra Ehab den 15. apr. 2024
thank you

8/10 – Bra

Kasim og Washington

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that the Hotel Staff was very friendly. Nothing to really dislike other than the elevators were a little slow.
Bodde her 1 natt i mars 2024
Svar fra Jig. Desai den 18. mars 2024
Dear Kasim,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important to us and it has been shared with the team.Regards,

10/10 – Utmerket

Kendra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly, hotel was clean and right downtown.
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 21. feb. 2024
Dear Kendra,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important to us and feedback like yours motivate our employees to go extra mile in serving our guest.Regards,

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 21. feb. 2024
Thank You Maria,Regards,

10/10 – Utmerket

Michael

Likte: Fasiliteter
Great
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 21. feb. 2024
Thank You Michael,Regards,

2/10 – Forferdelig

Dawn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The mold in the room was horrible! We woke up sick
Svar fra Jig. Desai den 21. feb. 2024
Dear Dawn,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.We do have preventive maintenance of the room in place.The room was checked for any mold in front of you and the ac vents were also found cleaned and shown to you.Please accept my apology for not meeting up to your expectations.Regards,

10/10 – Utmerket

Gregory

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We attended a industry show in Harrisburg. The staff was excellent and very helpful. Rooms were clean and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 21. feb. 2024
Dear Gregory,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Feedback loke your motivate our employees to go extra miles in serving our guests. Your feedback has been shared with the team.Regards,

2/10 – Forferdelig

Olivia

Bodde her 1 natt i februar 2024
Svar fra Ehab Youakim den 27. mars 2024
Dear Olivia,Thank you for choosing Crowne Plaza Harrisburg for your recent stay. We appreciate your business.Regards,

10/10 – Utmerket

karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jig.Desai den 21. feb. 2024
Thank You Karen,Regards,

2/10 – Forferdelig

Garrett

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not even close to what is advertised
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 21. feb. 2024
Thank You Garrett for choosing Crowne Paza Harrisburg for your recent stay.Regards,

4/10 – Dårlig

Matthew J

Reiste med en gruppe
Likte: Personale og service
It’s was MEH to say the least absolutely nothing to write home about. No complementary breakfast was charged like 22 a person and the food was absolutely not worth it for eggs and cereal I wouldn’t probably stay here again.
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 7. feb. 2024
Dear Matthew,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Please accept my apology for not meeting up to your expectations. The rate code on which your booking was made does not include breakfast. There are rate codes on Expedia which include breakfast. We do have full hot American buffet breakfast in the restaurant.Regards,

8/10 – Bra

Tanya

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to the Riverwalk and various restaurants
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 7. feb. 2024
Thank You Tanya,Regards,

2/10 – Forferdelig

Luis

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The hotel was full and staff was definitely not prepared to receive that amount of people. Would try to not come back.
Bodde her 1 natt i februar 2024
Svar fra Jig. Desai den 3. feb. 2024
Dear Luis,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important us and it has been shared with the team.Regards,Re

10/10 – Utmerket

Joseph

Reiste med partner
The room is clean, the bed is comfy, the staff is kind and helpful, but it doesn’t feel like a Crowne Plaza.
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 3. feb. 2024
Dear Joseph,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is very important to us to us and it has been shared with the team.Regards,

8/10 – Bra

Michelle

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very quiet considering it was on the main street
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 3. feb. 2024
Dear Michelle,Thank you for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important to us and it ahs been shared with the team.Regards,

2/10 – Forferdelig

joel

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not worthed the money - when you select in expedia by extras Parking youre getting charged for the parking but youre getting charged at the hotel again for the parking is claiming expedia didnt include the parking. When i asked for coffee in the morning they said sure and they handed me a coffe and then the next day i see a charge of 5 dollers on my invoice. bottom line stay away from this hotel there is much better hotels in the area for much cheaper... summary! Getting charged on stuff you never bought. There is no coffee in the entire hotel except in youre room. Poor Costomer Service. Hotel mentained very poorly.
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 29. jan. 2024
Dear Joel,Thank you for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.I want to apologise for the inconvenience caused to you regarding the parking charges. i checked your billing and see that it was cancelled before you checked out. It is a training issue and wanted to thank you for bringing this to me attention. I will ensure that all my front desk employees are trained properly.Hope to see you again.Regards,

6/10 – Grei

Gabriel

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 29. jan. 2024
Thank You Gabriel.Regards,

6/10 – Grei

Johjan og SAN JUAN

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 24. jan. 2024
Thank You Johjan.Regards,

10/10 – Utmerket

Jennifer

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 15. jan. 2024
Thank You Jennifer for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Regards,

6/10 – Grei

Shana

Forretningsreisende
Went to have dinner by myself in the bar area. Sat for about 30 minutes without any service. Ended up back in my room with room service. Bartender attended on everyone but myself.
Svar fra Jig. Desai den 15. jan. 2024
Dear Shana,Thank You for choosing Crowne Plaza Harrisburg for your recent stay.Your feedback is very important to us and it has been shared with the team.Regards,

10/10 – Utmerket

Artie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Three blocks from Harrisburg AmTrak Station. Downtown location. Dining in walking distance. Fine dining to a great deli.
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 15. jan. 2024
Dear Artie,Thank you for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important to us and it has been shared with the team.Regards,

10/10 – Utmerket

Abby

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my 2nd time staying her would stay again
Svar fra Jig. Desai den 15. jan. 2024
Thank You Abby,Regards,

6/10 – Grei

Judith

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked here because weather was to be bad and they have a pool which was very nice and it had places to eat at the restaurant only to find out they closed the restaurant down early and had no food. But the room was nice.
Bodde her 1 natt i januar 2024
Svar fra Jig. Desai den 15. jan. 2024
Dear Judith,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. Your feedback is up most important to us and it has been shared with the team.Regards,

8/10 – Bra

Jenny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Jig. Desai den 15. jan. 2024
Thank You Jenny,Regards,

10/10 – Utmerket

Roger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 6. jan. 2024
Thank You Roger,Regards,

6/10 – Grei

Sidra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not enough towels in the bath room. Water takes too long to warm up. Room temperature was difficult to manage. No folding table available to prop the suitcase.
Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 6. jan. 2024
Dear Sidra,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is up most important to us and it has been shared with the team.Regards,

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Nice people but don't forget the earth
Staff are friendly and helpful. Unfortunately, lobby restroom had no soap, and several sanitizer dispensers were empty. I did not see any recycling.
Bodde her 3 netter i desember 2023
Svar fra Jig. Desai den 26. des. 2023
Dear Guest,Thank You for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is very important to us and it has been shared with the team.Regards,

10/10 – Utmerket

Julianne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 26. des. 2023
Thank You Julianne,Regards,

8/10 – Bra

Maria

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 18. des. 2023
Thank You Maria,Regards,

8/10 – Bra

John A

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 18. des. 2023
Thank You John,Regards,

8/10 – Bra

Chad

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra Jig. Desai den 18. des. 2023
Thank You Chad,Regards,

8/10 – Bra

Charles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Jig. Desai den 7. feb. 2024
Thank You Charles,Regards,

2/10 – Forferdelig

Justin

Bodde her 1 natt i desember 2023
Svar fra Jig. Desai den 6. jan. 2024
Justin,You did not stayed with us and still rating.Regards,

4/10 – Dårlig

Elizabeth

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
They gave us a handicap accessible bathroom that flooded every time we showered. The curtain wasn’t long enough and the edge did not hold the water in. And we called for an extra comforter and never got it.
Bodde her 2 netter i desember 2023
Svar fra Jig. Desai den 6. jan. 2024
Dear Elizabeth,Thank you for choosing Crowne Plaza Harrisburg for your recent stay. We value your business.Your feedback is very important to us and it has been shared with the team.Regards,