Hoteller nær Harpos Concert Theatre

«The tv is not working all that service is bad»

«nice clean place will book again»

«Air conditioning was not working. But luckily it cooled down enough at night to make it bearable. The room and the balcony were great as was the staff. »

«The front desk staff were fantastic. I can’t say enough good things about them. The bar/in hotel restaurant however might have been the worst service I’ve ever had. It took over 20 minutes to get a simple drink, and another 40 minutes to get our food, which was wrong/not what we ordered. The server was very polite (I don’t recall her name), but the wait times and lack of attention to detail was abysmal. The hotel and stay were wonderful, but I would never eat or get a drink there if I come back»

«No hot breakfast one day for lack of staffing Sparse breakfast options Our room was by exit door…people let it slam shut until after midnight. When we complained to front desk the response was…we are booked full tonight Totally unacceptable»

«The property is outdated the room is outdated but everything was clean and there is no pool an sauna our stay was only for one day so it was suffice it is centrally located for downtown events»

«great inside restaurant and bar. centrally located a plus! will stay again!»

«The hostel is situated in a residential area. Parking is available on a residential street. The check-in process with Travis was easy. Minor issue when showing me to my private room as someone else had the same first name and accidentally showed me to that room first. But was quickly corrected. The room itself was functional. The bed was firm. The shared bathrooms was clean, but showing its age with various broken tiles. I was only staying one night in Detroit and this is definitely an option ...

«—poor signage at back of hotel, trundled my luggage up the wheelchair ramp only to find a sign saying this was a private entrance, go around to the front - where there were only stairs, no ramp. This despite website promises of handicap accessibility. I pointed out the problem to the front desk person and he said “There IS a sign.” But you can only know that by getting close to the back door. By then you’ve wasted a lot of effort. —front desk guy was unhelpful. Had to be asked to help with ...

«Room was clean, shower was good, Beds comfortable.»

«The police had to be called for rowdy guests. The parking lot was a hang out. It was basic and a convenient location and we will not stay there again»

«No mini fridge or microwave, small room, no coffee/tea machine, shower took forever to get hot, no bath tub, no parking included»

«Had to be moved because no heat/AC, refrigerator didn’t work neither did TV. New room has AC/heat, but TV still did not work.»

«The room was very clean. The hotel space in general seemed very clean However, the room had some weird random things- the faucet in the bathroom was loose and just kinda flopping around. The toilet paper holder was falling out of the wall. And after REALLY looking at the bathroom I noticed the trim was painted EXTREMELY messily While NONE of this was an issue with the stay - I guess I just expect more for the amount that’s paid for the room. Also the bar/restaurant (brunch on sunday) was ...

«Dirty all around»